1 reply to this topic

[vinese]

We got an email confirmation showing that 3 people signed up for one of our events but they are not showing up in the final registration spreadsheet. Any ideas what might have caused this?

[Steve A]

What may have happened is that one person may have signed up all three individuals using the same email address. When a person signs up for an event, each sign-up needs to have a unique email address as the registration is tied to an email address. Please send me an email at support@corp.trumba.com and let me know the date/event title and I can research this more for you

Thanks,
Steve