We are a heavy user of Sugar CRM for our customer management and marketing efforts. We would like to have the features of Trumba available as a plug in or link with Campaigns information from Sugar CRM. Will this option be available in the future and can you give a timeframe? We would seriously consider a purchase if this is available.
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Support for Sugar CRM
Started by , May 09 2006 06:10 PM
2 replies to this topic
#2
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- Trumba Community Expert
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Posted 10 May 2006 - 10:29 AM
Hi rschilke,
Thanks for asking about using Trumba with SugarCRM. I'm not familiar with the Sugar product, but if I understand what you're asking correctly, it's not something you can do with Trumba right now. I'm also not able to offer a timeframe as to when you might be able to integrate the Trumba calendar enironment into SugarCRM.
If, by chance, SugarCRM is web-based, and you have access to the source code, you could integrate published calendars by embedding calendar spuds. However, because spuds are for published calendars only, this would not allow you to edit the calendar from within SugarCRM. But if someone did edit the calendar from within the Trumba account, the changes would appear in the embedded calendar.
You might try looking into possibilities with .rss or .ics feeds from Trumba that you could read in to SugarCRM, for example if it has some kind of built-in calendar feature. Again, I don't know SugarCRM and could be way off, but I mention this because it's a way that you can bring Trumba calendar data into another application.
Everything I mentioned here is available with the free version, so you can feel free to try any of it. Let me know if you think I misunderstood the question. I'll also double-check with development, and if they have any any additional info, I'll post it by the end of the day today. Sorry I can't give a more encouraging answer.
Jill / Trumba User Assistance
Thanks for asking about using Trumba with SugarCRM. I'm not familiar with the Sugar product, but if I understand what you're asking correctly, it's not something you can do with Trumba right now. I'm also not able to offer a timeframe as to when you might be able to integrate the Trumba calendar enironment into SugarCRM.
If, by chance, SugarCRM is web-based, and you have access to the source code, you could integrate published calendars by embedding calendar spuds. However, because spuds are for published calendars only, this would not allow you to edit the calendar from within SugarCRM. But if someone did edit the calendar from within the Trumba account, the changes would appear in the embedded calendar.
You might try looking into possibilities with .rss or .ics feeds from Trumba that you could read in to SugarCRM, for example if it has some kind of built-in calendar feature. Again, I don't know SugarCRM and could be way off, but I mention this because it's a way that you can bring Trumba calendar data into another application.
Everything I mentioned here is available with the free version, so you can feel free to try any of it. Let me know if you think I misunderstood the question. I'll also double-check with development, and if they have any any additional info, I'll post it by the end of the day today. Sorry I can't give a more encouraging answer.
Jill / Trumba User Assistance
#3
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- Trumba Community Member
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Posted 10 May 2006 - 12:40 PM
SugarCRM is a PHP/MySQL open sourced implementation of a very popular Customer Relation Management software known as SalesForce.com.
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