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Steve A

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About Steve A

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  1. Trumba will be disabling support for TLS 1.1 in February 2020. If this impacts you, please ensure your import code is TLS 1.2 enabled and this way you will not be impacted by this change.
  2. SAML metadata with InCommon includes the single logout endpoint. This is available to InCommon member universities. These attributes (displayName and mail) that is requested from identity providers.
  3. If you secure your calendar by requiring sign in with a visitor account, and if supported by your identity provider, you can change the default domain used with event actions for your calendar to trumba.com. Using trumba.com as the domain for event actions can improve performance for visitors applying single sign out. To change the domain used for event actions: Sign in to the appropriate publisher administrator account. On the left, under Other Tasks, click Customize Event Actions. On the Settings tab, in the Domain section, select trumba.com rather than eventactions.com. Click OK. SSO Help Topic
  4. Trumba has rewritten and replaced the "Trumba Classic" admin interface (UI) with a more modern, accessible, and mobile responsive UI, called "T2" (free for all Trumba customers)! Trumba Classic is still available for existing customers until July 1, 2020. We encourage all customers to start using T2 right now for all of their Trumba interactions. Aside from the significant speed and processing improvements, T2 includes several important new features. Learn more: T2 admin user interface. Here is a short video demonstrating Trumba's new T2 UI Please send any questions or feedback to: support@corp.trumba.com. If you haven’t already, we encourage you to enable and click the “Try T2” link at the top of your account. All Publisher and Editor accounts have this link and will be able to start using T2. For the main Publisher account, you will see a link for “Transition Settings” at the top of Trumba Classic or in the account drop down in T2. The Transition Settings let you progress through a series of phases so that you can control the timing of the T2 rollout across your organization. Just be aware that there is a deadline for each phase and accounts that have not yet transitioned will automatically transition on each deadline date. All accounts will automatically transition to “T2 Only” on July 1, 2020.
  5. This is the correct syntax for a URL-encoded query string and in this example, search for the keyword: holiday https://www.yoursite.com/calendar.html?trumbaEmbed=search%3Dholiday Here is a help topic with more information on setting up Filter Views in Trumba.
  6. The code on your page is being encoded so it’s showing as text and not being run as javascript. You will need to add the script as javascript and not regular text. Here is a help topic https://support.squarespace.com/hc/en-us/articles/206543167 that gives instructions on how to add scripts.
  7. We have Trumba javascript spud code embedded on Squarespace, however the Trumba calendar and control spuds are not displaying. We aren't sure what the problem is.
  8. All feeds from published calendars in Trumba, including the JSON feeds, must originate from the Trumba domain as the event data is stored on the Trumba servers. Thanks, Steve
  9. When you publish your calendar, Trumba generates JSON feeds (in addition to the feeds already supported (RSS, XML, CSV, and ICS). https://www.trumba.com/help/api/customfeeds.aspx
  10. You can click the Preview button at the bottom of the Add Event form to see a preview of the detail page for a new event. You can update the event information and preview the results as often as needed prior to saving the event. For more information, go to http://www.trumba.com/help/event.aspx
  11. With the "Automatically invite from wait list when space is available" option, you automatically invite (and reserve spaces for) people on the wait list when one or more spaces opens up. By adding a response timeout, you continue to invite the next person who joined the waitlist (automatically) if the previous invitee doesn't respond within a time limit that you set. With response timeout, it's first come, first serve amongst all the people invited, which makes this a great option to use to help fill the available spaces for your events. For more information, go to Manage the wait list.
  12. We do not currently allow the import of registration data for an event. Only the event details can be imported with a CSV file.
  13. You can apply robot detection to event submission forms in Trumba. With robot detection enabled, event submitters must pass a CAPTCHA to attest that they are human, before they can submit an event. The placement is limited to the very top of the submission form and cannot be positioned at the bottom of the form. (A CAPTCHA is a program that presents a test designed to protect websites from non-human input, or “bots.”) For more information, go to Set Up an Event Submission Form.
  14. When editing an image in PicMonkey when using the Google Chrome browser it may display an alert: Ruh-roh, Shaggy! PicMonkey's trying to rock out, but your Flash player is slumping in the corner. To resolve this issue: Click on the link on the alert “Learn how to activate Flash” and then follow the outlined steps in the topic. You also enter the following URL In the Chrome URL address field: chrome://plugins/ On the Plugins page locate the Adobe Flash Player and checked the option to Always allowed to run NOTE: Flash Player will be discontinued in Chrome as of December 2020. PicMonkey will also be discontinued within Trumba Connect and Trumba Professional with the release of T2, the new Trumba user interface in 2020.
  15. Trumba Professional accounts do not have the option to send out automatic reminders to registrants, however if you have a Trumba Connect account, we do allow you to automatically set registration reminders for people who have registered for an event. How this works is that when you are in Trumba and you have set up event registration on the Event Registration Tab, you can click on the Event Email tab (only available on Trumba Connect accounts) and here you can see the Registered Attendees radio button. When this is checked, you will see you can automatically set up a 1st and 2nd reminder to only people that have registered for an event. The email reminders will be sent to the email address they used when registering for the event.
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