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Steve A

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About Steve A

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  1. Trumba T2 is replacing Trumba Classic with a brand new, intuitive, and more mobile responsive admin user interface (UI). If you are interested in having the T2 beta activated on your account, please contact Trumba Support
  2. This is the correct syntax for a URL-encoded query string and in this example, search for the keyword: holiday https://www.yoursite.com/calendar.html?trumbaEmbed=search%3Dholiday
  3. The code on your page is being encoded so it’s showing as text and not being run as javascript. You will need to add the script as javascript and not regular text. Here is a help topic https://support.squarespace.com/hc/en-us/articles/206543167 that gives instructions on how to add scripts.
  4. We have Trumba javascript spud code embedded on Squarespace, however the Trumba calendar and control spuds are not displaying. We aren't sure what the problem is.
  5. All feeds from published calendars in Trumba, including the JSON feeds, must originate from the Trumba domain as the event data is stored on the Trumba servers. Thanks, Steve
  6. When you publish your calendar, Trumba generates JSON feeds (in addition to the feeds already supported (RSS, XML, CSV, and ICS). https://www.trumba.com/help/api/customfeeds.aspx
  7. You can click the Preview button at the bottom of the Add Event form to see a preview of the detail page for a new event. You can update the event information and preview the results as often as needed prior to saving the event. For more information, go to http://www.trumba.com/help/event.aspx
  8. With the "Automatically invite from wait list when space is available" option, you automatically invite (and reserve spaces for) people on the wait list when one or more spaces opens up. By adding a response timeout, you continue to invite the next person who joined the waitlist (automatically) if the previous invitee doesn't respond within a time limit that you set. With response timeout, it's first come, first serve amongst all the people invited, which makes this a great option to use to help fill the available spaces for your events. For more information, go to Manage the wait list.
  9. We do not currently allow the import of registration data for an event. Only the event details can be imported with a CSV file.
  10. You can apply robot detection to event submission forms in Trumba. With robot detection enabled, event submitters must pass a CAPTCHA to attest that they are human, before they can submit an event. The placement is limited to the very top of the submission form and cannot be positioned at the bottom of the form. (A CAPTCHA is a program that presents a test designed to protect websites from non-human input, or “bots.”) For more information, go to Set Up an Event Submission Form.
  11. When editing an image in PicMonkey when using the Google Chrome browser it may display an alert: Ruh-roh, Shaggy! PicMonkey's trying to rock out, but your Flash player is slumping in the corner. To resolve this issue: Click on the link on the alert “Learn how to activate Flash” and then follow the outlined steps in the topic. You also enter the following URL In the Chrome URL address field: chrome://plugins/ On the Plugins page locate the Adobe Flash Player and checked the option to Always allowed to run
  12. Trumba Professional accounts do not have the option to send out automatic reminders to registrants, however if you have a Trumba Connect account, we do allow you to automatically set registration reminders for people who have registered for an event. How this works is that when you are in Trumba and you have set up event registration on the Event Registration Tab, you can click on the Event Email tab (only available on Trumba Connect accounts) and here you can see the Registered Attendees radio button. When this is checked, you will see you can automatically set up a 1st and 2nd reminder to only people that have registered for an event. The email reminders will be sent to the email address they used when registering for the event.
  13. This feature allows event editors to limit the size of the wait list for an event. So if you have an event where you know that a lot more people will be signing up than you have room for, and you don’t want to give false hope to those really far down on the wait list, this is the enhancement for you. To specify a wait list limit, there is a drop down that will appear when you check “Create wait list when fully booked”. The default is blank (no limit). Once the wait list fills, the sign up button text on the calendar views will change from “Wait list” to “Event is Full” by default. MORE INFORMATION: https://www.trumba.com/help/events/eventinvite_how.aspx
  14. This may be useful for your Trumba users if you decide events on that specific calendar will not use event registration or you just want to simplify the Event Edit screen by removing the Event Registration tab. To locate this setting, select a calendar from within the Publisher account and click the blue Settings button. Locate the Enabled Features section and by default Allow event registration is set to Yes. To hide the Event Registration tab, set this to No and then click OK. When this setting is set to "No" on a calendar, the “Event Registration” tab is removed from the event edit form for events owned by that calendar. The Event Registration link is also removed from the popup menu within Trumba for events owned by that calendar. This popup appears when you click on a blue drop down arrow within Trumba in front of the event title/date/time. If the event registration tab is disabled on an existing calendar with existing events using event registration, existing events will not be impacted. Attendees can still register and the editor can still view registration details for the existing event but cannot enable registration on new events that are added to that calendar.
  15. We have redesigned Event Actions web app with a touch-friendly responsive design for mobile and desktop environments and personalized accounts for calendar visitors. This major enhancement covers all areas of calendar visitor interaction including event actions, event registration, calendar subscriptions and event submission. Visitors can sign in using Facebook, Google, Windows Live or Single Sign On accounts and see a personalized list of events they have interacted with or submitted. New customers will have the feature enabled automatically. Existing customers can customize and preview the feature before enabling. The 4 videos below provide an overview of the new features and the upgrade process. Introduction Event Registration Event Submission Customize and Upgrade For full details, see the following help topic.
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