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Steve A

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About Steve A

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  1. We have heard reports that your Trumba display may not appear as expected. If a simple browser refresh does not correct the issue, check to see if you have Adblock Plus installed as a Chrome extension. Try to disable the extension to see if that resolves the issue. If that works, try to enable it and then whitelist trumba.com in the Chrome browser.
  2. Classic Sharepoint supports the embedding of Javascript code, using content editor web parts, and embedding the HTML code you provide. Modern Sharepoint pages do not allow embedding of Javascript code. Trumba will be looking into a solution.
  3. Dynamic icons appear with open registration events in the Trumba editing environment (T2) that indicate the events’ current registration status: Icon Description Event is open for registration. Event is full (met its registration limit). Event is full, and has started a wait list.
  4. Trumba is a great way to get the word out quickly about changes to your upcoming events. If you do need to cancel or reschedule events, go to Cancel, remove, and delete events to learn about the pros and cons between canceling, removing, or deleting events. There, you’ll find links to specific topics about each method. Other approaches that might help: You can cancel, remove, delete, or move multiple events to quickly empty a calendar. See Empty a calendar You can send custom announcements to let the people you’ve previously contacted about an event know about changes. See Event announcements and reminders You can send custom email messages to selected registrants for an open registration or invitation-only event. See Send custom email messages to selected registrants Having trouble, or seeing error messages, when you’ve tried to remove or delete events? See Troubleshoot getting rid of events We’re always here to help: support@corp.trumba.com
  5. You can uncancel multiple selected events, in bulk, using the "Select an action" drop-down on the List view in your Trumba editing environment. This feature can help save a lot of time as events are re-activated. For more information, go to How to cancel and uncancel events Note: This is a T2 feature only, and is not available in “Trumba Classic.” See Learn more: T2 admin interface
  6. You could always shift the start time for multiple events in bulk, but previously only by a selected number of hours. To improve the usability of this feature, you can now shift the start time for multiple events by a selected number of days, hours, and minutes. For more information, go to Update events Note: This is a T2 feature only, and is not available in “Trumba Classic.” See Learn more: T2 admin interface
  7. You can automatically hide or show canceled events on your published calendars, spuds, and feeds using the new, built-in Canceled Event field. For more information, go to Setting up filters to hide or show canceled events
  8. Trumba will be disabling support for TLS 1.1 in February 2020. If this impacts you, please ensure your import code is TLS 1.2 enabled and this way you will not be impacted by this change.
  9. SAML metadata with InCommon includes the single logout endpoint. This is available to InCommon member universities. These attributes (displayName and mail) that is requested from identity providers.
  10. If you secure your calendar by requiring sign in with a visitor account, and if supported by your identity provider, you can change the default domain used with event actions for your calendar to trumba.com. Using trumba.com as the domain for event actions can improve performance for visitors applying single sign out. To change the domain used for event actions: Sign in to the appropriate publisher administrator account. On the left, under Other Tasks, click Customize Event Actions. On the Settings tab, in the Domain section, select trumba.com rather than eventactions.com. Click OK. SSO Help Topic
  11. Trumba has rewritten and replaced the "Trumba Classic" admin interface (UI) with a more modern, accessible, and mobile responsive UI, called "T2" (free for all Trumba customers)! Trumba Classic is still available for existing customers until July 1, 2020. We encourage all customers to start using T2 right now for all of their Trumba interactions. Aside from the significant speed and processing improvements, T2 includes several important new features. Learn more: T2 admin user interface. Here is a short video demonstrating Trumba's new T2 UI Please send any questions or feedback to: support@corp.trumba.com. All Trumba accounts will automatically transition to “T2 Only” on July 1, 2020. With this new interface, we also have to drop support for all versions of Internet Explorer, Including Internet Explorer 11 as it is not a modern web browser. Internet Explorer users will need to either move to Microsoft Edge or one of the browsers below. The web browsers that our new user interface support currently include: Microsoft Edge Google Chrome Mozilla FireFox Apple Safari
  12. This is the correct syntax for a URL-encoded query string and in this example, search for the keyword: holiday https://www.yoursite.com/calendar.html?trumbaEmbed=search%3Dholiday Here is a help topic with more information on setting up Filter Views in Trumba.
  13. The code on your page is being encoded so it’s showing as text and not being run as javascript. You will need to add the script as javascript and not regular text. Here is a help topic https://support.squarespace.com/hc/en-us/articles/206543167 that gives instructions on how to add scripts.
  14. We have Trumba javascript spud code embedded on Squarespace, however the Trumba calendar and control spuds are not displaying. We aren't sure what the problem is.
  15. All feeds from published calendars in Trumba, including the JSON feeds, must originate from the Trumba domain as the event data is stored on the Trumba servers. Thanks, Steve
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