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Steve A

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Everything posted by Steve A

  1. The location search spud now supports automatically detecting the visitor's location when searching for nearby events. This feature is enabled on mobile devices but can also be enabled for desktop computers. See the Location Search spuds help topic for more information at http://www.trumba.com/help/filter/pub_locationsearch.aspx
  2. Trumba offers Google Drive integration (Link to Google Drive files). Here is a help topic with more details on how this works: http://www.trumba.com/help/events/attachments.aspx as Trumba users can now attach Word docs, PDFs, etc by uploading those docs to their Google Drive and then linking to these within the Trumba event.
  3. Custom Font Support

    Trumba offers Custom Font support for Adobe® Typekit, Adobe Edge Web Fonts, or Google Fonts. Here is a link to a help topic on this for you: http://www.trumba.com/help/publish/pub_styles.aspx#custfonts
  4. Event Comments

    Trumba supports both Facebook and Disqus Comments. Here is a help topic with more details for you: on how to set this up within your account: http://www.trumba.com/help/publish/pub_facebookcomments.aspx
  5. Pull Events out from a calendar

    We do offer three types of feeds: RSS, XML and iCal. We do not support JSON. What you can do is select the Published calendar from your Trumba account and then select the Publish button and then select the Feeds tab on the next page. From here you can see the three feeds and each feed has Edit Settings & Styles that you can control the settings. Here is a link to help topic on how you can also customize the feeds. You can also export your calendars from Trumba out to an ICS or CSV format.
  6. Include HTML This setting is included with all feeds (RSS, Atom and iCal). This allows HTML to be turned off in the feeds, and mainly for iCal feeds since programs like Outlook don’t recognize the HTML and display the HTML code instead of formatted text. The default feed setting is set to Yes. These settings can be found under Publish>Feeds tab and then Edit Settings & Styles for each feed. You can also override the default setting using the HTML URL parameter. For example http://www.trumba.com/calendars/concerts.rss?html=0 will output the RSS feed without html formatting. Valid values are true, 1, false, or 0. As a note, the RSS and Atom feeds don’t look very good in browsers if you turn off HTML because the text runs together without the line breaks so it’s probably best to leave the default as Yes for RSS and Atom (XML) feeds. Include Custom Fields in Notes Since most calendar programs that read the published iCal feed don’t recognize Trumba custom field properties in the iCal file there is need to include these values in body of the event along with the Notes field so they will show up in calendar programs that subscribe to the feed. The default is set to No for each published calendar, so you may want to edit the feed settings to Yes. These settings can be found under Publish>Feeds tab and then Edit Settings & Styles for the iCal feed. You can also override the default setting using the customnotes URL parameter. For example http://www.trumba.com/calendars/concerts.ics?customnotes=1 will output the iCal feed with custom fields in the notes.
  7. permalinks and position

    Joe, I sent you an email on this, however if any other use is having this issue, currently the only way to make the history work in Internet Explorer 8+ is to include the EmulateIE7 meta tag to the HTML Source: <meta http-equiv="X-UA-Compatible" content="IE=EmulateIE7" /> This is a limitation of the javascript library we are using to handle browser history. Our development team continuously checks these libraries for updates and currently there is no fix for this. Once we have an update available I will update this post. Thanks, Steve
  8. A few weeks back when you saw this behavior one of our mail servers was backlogged with emails, which caused the server to detect the emails were not sent, so it attempted to resend the emails which was causing a flurry of multiple emails to be sent. Once the backlog was cleared out the multiple emails stopped. Our development team as a fix in place to detect this so you should not see this happen in the future. Thanks, Steve
  9. There is currently not a way to integrate or sync a Mail Chimp or other third party address book in Trumba. It would have to be manually imported into Trumba every time your Mail Chimp address book changes. I have added this feature enhancement to the feature request list and will keep you posted if there is any update.
  10. When customizing colors in the Publishing Control Panel, a popup color picker lets you select from a palette of top used colors and specify color in HEX, RGB or HSV formats. You can even upload your own image and the color picker will display a custom palette of the top colors in the image. See Get the most out of the Color Picker for more information.
  11. Color Picker

    We also have functionality that allows you to change your calendar colors within the Trumba editing environment by changing the existing 24-colors that are in the default palette with specific HEX color values that you can specify. To the right of the calendar you can click the blue drop down arrow and then select Edit Colors. Here is a short help topic with additional information: https://www.trumba.com/help/sml_pub_colorsee.aspx -Steve
  12. News Spud

    No update yet on the ability to add in the option for ascending order for the News view and not sure yet if/when they will be able to add in padding options. I will update this post once I hear more. Steve
  13. When you see RSS Feed Served within the Publisher Dashboard, this is based on the number of people/visitors that have subscribed to your RSS feed for a published calendar and the number of times the feeds have been sent to those subscribers. This does not mean these are unique visitors or subscribers. Within their RSS Readers, they can decide the frequency in which the feeds get refreshed/served to them. Sounds like some of them have set their frequency quite high causing your stats to be higher than expected. You may have a RSS feed for example that powers your mobile app. If the app is pulling the RSS Feed from your account once every 15-minutes looking for updates. This would come to 3,072 RSS feeds served over a 32 day period. These RSS Feeds also count as a Page View (which is what I think you mean as a “Promotion View” (?)), so each time data is pulled from the Trumba servers this does count towards your page views. So think of 3,072 as page views. Page Views occur anytime a site visitor loads a web page that has a main calendar spud; a promotion spud; event detail views (clicking on an event to see the details); pop-ups on any calendar or promotion spud; RSS feeds, XML feeds and iCal feeds. Here is a help topic with more details on the Publisher Dashboard.
  14. Rich text editor or WYSIWYG

    The HTML editor is available for Trumba Connect accounts only, not Trumba Professional accounts. All Trumba Professional account holders can continue to manually enter in HTML tags within multi-line text fields. Steve
  15. WYSIWYG Editor

    An HTML editor is available (for Trumba Connect accounts only) and you will see this for the Notes field and any multi-line text fields within your Trumba editing environment. This will make it easier for you and editors to add some basic HTML tags such as bold, italic, horizontal lines as well as embed and link images and more. How to use the HTML editor | Transition to the new HTML editor
  16. Adding HTML tags

    An HTML editor is available (for Trumba Connect accounts only) and you will see this for the Notes field and any multi-line text fields within your Trumba editing environment. This will make it easier for you and editors to add some basic HTML tags such as bold, italic, horizontal lines as well as embed and link images and more. How to use the HTML editor | Transition to the new HTML editor
  17. Rich text editor or WYSIWYG

    An HTML editor is available (for Trumba Connect accounts only) and you will see this for the Notes field and any multi-line text fields within your Trumba editing environment. This will make it easier for you and editors to add some basic HTML tags such as bold, italic, horizontal lines as well as embed and link images and more. How to use the HTML editor | Transition to the new HTML editor
  18. Trumba supports the creation of a wait list for event registration. When a wait list is created, the Trumba account holder can either manually invite others to register who are on the wait list when one or more seats open up for the event if an attendee cancels or the wait list can be set up to Auto-Invite. This option automatically invites people from a wait list instead of manually inviting them to register if one or more openings are available for your event. Here are a few help topics that go into a few more details on setting this up. SET UP EVENT REGISTRATION | MANAGE EVENT REGISTRATION RESPONSES
  19. If you have a mobile website designed for tablets and phones, you can easily create a version of your events calendar optimized for that site using the Mobile Table calendar view spud. The Mobile Table view has been pre-configured to display well on smaller mobile screens. But, as with other calendar views, you can customize the view to suit your specific needs. Here is a link to help topic for more details. -Steve
  20. Event Submission Form Questions

    The event submission form settings have been updated to allow you to hide all of the repeating options or pick and choose specific repeating patterns to hide; change the labels of most of the built-in fields and most recently the option to set All Day as the default on the form. You can find these new settings for the event submission form under Publish>Event Submission tab and then click Edit Settings & Styles.
  21. News Spud

    Joe, The News view is designed to use descending order which is why the option for ascending. The News view does not allow ascending order as the News view is to show events by descending order only. As for padding between the title and the text, I can run this by our development team to see if this is a setting they can make. I will keep you posted. Steve
  22. Event Detail Page

    Currently the Classic Table view and the List calendar view along with a the Photo Upcoming Promotion Spud and Upcoming Date table Promotion Spud allow you to control the fields that display. There is not an option currently to control the fields that appear on the event detail view. Currently all published fields will display on the Event Details page
  23. Trumba allows you to use your own custom registration icons for “Sign Up”, “Wait List” and “Event is Full” buttons. Because you customize buttons on a calendar-view-by-calendar-view basis, each view can use its own set of buttons if you like. We have also updated additional calendar views to allow support for these buttons, however these calendar views do not currently support event registration buttons: Classic Month, Classic Multi-Week, News, Map, and Linear Grid. You are familiar with the default/basic registration buttons such as "Sign Up": You can now enhance your calendar views and create a more visible registration button for Sign Up, Wait List and Event is Full. Here is an example of a custom sign up icon in use by the Classic Table calendar view: For additional information, please see our help topic on How to customize open registration buttons.
  24. News Spud

    Hi Joe, We currently do not offer support for that type of sorting, but it is on our feature request list so if there is an update to this I will be sure to reply back to this post. Thanks, Steve
  25. Can I import event updates?

    I am not aware of a way to delete events via an ICS import, however when you use an ICS file and the events have a unique identifier, they will update existing events. -Steve
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