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Steve A

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Everything posted by Steve A

  1. ICS Import

    Issue: When importing an ICS file, the "Our Bad" error appears. Solution: Open the ICS file in a text editor such as Notepad. The ICS file may have a malformed new line characters in it: "\n". Remove these from the ICS file by performing a Find/Replace (with nothing or a space) and resave the file and it will then import correctly in to Trumba.
  2. We now have the ability to hide the "new" and "changed" indicators on the digest (daily, weekly) emails that go out from your published calendars. To turn off these indicators, select your published calendar so it has a black check mark and click Publish>Email tab and from here if you have not set up the Calendar Email template, click "Add a Calendar Email" to the far right. If you have already set up the Calendar Email template, click Edit Settings & Styles for the Calendar Email. At the very bottom of the Settings tab is a setting to "Include Indicators" and you can set this to "No" and then click OK to save the changes. Thanks, Steve
  3. Marking event full

    When you use Trumba event registration with the Open Sign Up option enabled, you see a Sign Up button next to the event title. If you do not use the wait list options, once the event reaches the registration limit the icon will display as Event is full. The event will remain visible on the calendar. This button, along with the Sign Up and Wait List are customizable buttons so you can create and upload your own button for various calendar views as well as the event detail views. To use this option you will need to enable this for each calendar view that supports the Sign Up button. You enable this for each calendar view by going to Publish>Calendar Spuds tab and then click Edit Settings & Styles for each of your calendar views. On the General Settings tab locate the Event Actions section and you will see the options to upload images. The setting is available in the following calendar views: • Compact • Conference • Day • Multi-Week • Classic List • Performance • Classic Table • 3 Column • Multi-Day • Week • Mobile Table
  4. Even though there are three, the two radio buttons "Include legend on the right" and "Include legend below events" were recently added about 2 weeks ago and are the two that control where the legend sits and if the legend appears. The third radio button controls whether or not you want to display future upcoming events in the email. Let me see if I can reproduce the legend appearing in the scheduled emails and will also have our dev team look at it again. Thanks! Steve
  5. We hope to have the settings in place within the next few weeks to allow you to hide the "New" and "Changed" indication markers/notification flags on the digest emails. I will follow-up on this once it goes live. To ensure the legend does not appear on your email, go to Publish>Email tab and then click Edit Settings & Styles for the Calendar Email. There are two radio buttons that need to be set to "No" - both "Include legend on the right" and "Include legend below events". Thanks, Steve
  6. Month List Control Spud Colors

    The Month List control spud includes settings for customization. The Month List control spud can be found under the Publishing Control panel on the Control Spuds tab. When you select Add a Control Spud, you will see this spud that you can include on your webpage. This spud works well when positioned directly above the main calendar spud and allows a site visitor a quick way to navigate to different months on your calendar, instead of having to click the Prev/Next buttons on the calendar.
  7. Using Trumba with WordPress

    The City of Seattle is a Trumba client and they just shared a tip on using Trumba with Word Press that I wanted to pass along. The way they have gotten around WP’s non-support of Javascript is to create an include and/or HTMLl file that has just the code they require for the instance of the calendar (which can be as much as an entire “page” with tables, calendar spud, control spud, and then placed it on their own web server. On the template page they created in Word Press, they use iFrames to reference the file and pull it into WordPress by this means. An example of how this looks can be found at: http://walkbikeride.seattle.gov/calendar/ Here is the iFrame code they used in the WP page template: <iframe frameborder="0" style="width:750px;height:1200px" src="http://www4.seattle.gov/mayor/walkbikeride_calendar.htm" scrolling="auto"></iframe> Thanks, Steve
  8. When an individual sets the option/or requests to "Send No Email", this does not trigger the double red exclamation marks next to their email address. That is reserved if the email has bounced (we have attempted to send email to the site visitor three times, however it was rejected by the email client and returned to Trumba). This triggers the double red exclamation marks to appear next to the email address. Trumba, by design, allows the site visitor the option of managing what emails they receive. Often times site visitors go on leave, vacation, etc., and we provide them the option to OPT out from an distribution list or to "Send No Email" and upon return from leave, vacation, etc, they can go back in and check the various calendars they may still be interested in getting emails from, OPT back in and continue to get emails again. We do keep the email addresses in the list just so the Trumba account holder has visibility to see everyone that has subscribed to the email. If they opt out of an email, we do not remove them from the distribution list automatically as they may want to get the email(s) again at a later time. Also, when an individual subscribes to an email from a calendar, they are only granting permission to Trumba Corporation to send them an email from the calendar they have subscribed to. The email addresses they provide are not intended to be shared or used to send out other emails from Trumba or non-Trumba emails, without the consent of the owner of that email address. Here is additional information about the Trumba Privacy Policy. Thanks, Steve
  9. What you can do instead of selecting each event individually to change the owning calendar, is to change your view in Trumba to the "List" view. From here you can navigate to a previous month view and see a complete listing of events in the past and then either do a "Select All", which will select all events in view on that page (about 100) or manually check the check boxes next to the events you would like to archive. In the drop down directly above the events you would select "Move events to..." and in the next drop down to the right you select the "Archived Calendar" and click Go.
  10. On the page where you are showing past events with a promotion spud, by default it tries to link back to the main calendar. which by default is displaying events in ascending order. You can change the settings for the main calendar to default to descending order in the settings for some of the calendar sputs. When an event is selected you are redirected back to the main calendar, the main calendar will always show the most current events looking to the future and not in the past. One idea is to remove the teaserBase line of code in the spud, which will prevent the link from going back to the main calendar page. You can instead link the promotion spud to the Event Action page where a site visitor can take various event actions.
  11. We just heard from another client today who was not able to view Trumba spuds in FireFox using Sharepoint. All other browsers displayed the spuds fine. The solution was to update to SP2 of Sharepoint. Thanks, Steve
  12. Hi Aaron, Based on our email discussion earlier today I think we discovered that the issue has to do with possibly a handful of individuals who have opted out from receiving Trumba emails completely, which is why they are not receiving the emails. In the Trumba system these emails are tagged with "SendNoEmail". If they would like to continue to receive emails, they can opt back in by contacting support@trumba.com and provide their email address and a statement that they would like to continue to receive emails from trumba.com, then we can reset the flag on their email account. Thanks, Steve
  13. Hi Michael, If you can email me the correct banner image to use I will go ahead and update this for you. Please email it to support@corp.trumba.com. Thanks! Steve
  14. Hi Michael, There currently is only one event action page per Publisher account, so any additional calendars you publish on the account all need to use the same Event Action page. What has worked for a few other clients is to consider using a more generic banner image that can be used for your published calendars or if appropriate you could also consider a animated GIF that can rotate between the various banner images. Thanks, Steve
  15. It looks like you may have already fixed this by placing the spuds within in iFrame on the page. It looks like it is displaying correctly now.
  16. Hi- We currently do not have a way of turning off these notification flags on the emails, but let me talk to the development team to see if this is something they are able to do. Thanks! Steve
  17. Possible to Remove Date?

    A setting on the Classic Table view allows you to remove the year from the date field. For example on this calendar view we are grouping events based on the month of June 2010 and the events are showing a date that also includes the year 2010, which may not need to be displayed. To update your Classic Table view for your published calendars to remove the year, select the published calendar in Trumba and select Publish and click the Calendar Spuds tab and then select Edit Settings & Styles for Classic Table. Select the Events: Default tab and set “Hide year when grouping” to Yes and then click OK: Your calendar will update and only display the mm/dd for the Date:
  18. The Timezone Picker Unlabeled Control Spud, is a spud that should be used on your website if your calendar includes events happening in multiple time zones and also allows visitors to change the timezone that events are displayed in as Trumba will automatically display the times of the events in that timezone. If you would like the Timezone Picker Control Spud to remember the timezone selected by the user so they do not have to select the timezone each time they visit your calendar, you can enable the option to "Remember visitor timezone" by selecting Edit Settings & Styles for the Timezone Picker Control Spud and changing the option to "Yes".
  19. Hi- While the sorting of an RSS Feed is typically handled by the RSS Reader (browser), we have implemented another setting in the RSS Feed setting called "Publish Date Source". By default we will display the Event Start Date and we have seen this setting can cause some RSS Readers to reverse the order of your RSS Feed. What you can do is change this setting to "No Publish Date" and your RSS Feeds should now display in the correct order. Thanks, Steve
  20. News Template widget needed

    Hi- Not sure if you have heard, however we've made a “newsworthy” improvement to Trumba Connect! Most of our calendar spuds and promotion spuds can now be configured to display events going into the past. This allows our promotion spuds and calendar views to be used to publish news and announcements in addition to events. Within the settings for the Calendar and Promotion spuds, we now have a descending option along with the ability to specify a start and end date (going backwards) I hope you will find this a useful enhancement! Thanks, Steve
  21. News Spud

    Hi- Not sure if you have heard, however we've made a “newsworthy” improvement to Trumba Connect! Most of our calendar spuds and promotion spuds can now be configured to display events going into the past. This allows our promotion spuds and calendar views to be used to publish news and announcements in addition to events. Within the settings for the Calendar and Promotion spuds, we now have a descending option along with the ability to specify a start and end date (going backwards) I hope you will find this a useful enhancement! Thanks, Steve
  22. Most calendars have several ongoing/recurring events and sometimes it makes sense to have two calendars, one for one-time events and the other for ongoing/recurring events. This way you can publish both calendars or publish each calendar on separate pages. By doing this you can then create promotion spuds to display just the ongoing events. Another idea for you if you do not want to set up another calendar is to set up a custom field, for example "Type of Event" and you could create a value called "Ongoing Event" and another value for "One time event". When you are adding events to your calendar you will then tag the event to be an "Ongoing" or "One time event". By tagging these events with a value, you can then set up a Filter Control Spud to allows a visitor to display ongoing events on the calendar in addition to the one time events. Here is a help topic with more details. You can take this one step further and in addition to the steps above, you can set up a Filter View so when a person views the calendar you can hide the Ongoing events and only display the one-time events.
  23. Trumba allows for event image resizing or cropping across supported promotion spuds and calendar views. You will see this for the Photo Upcoming Spud as well as a few of the Calendar Views. You can have the images automatically scale down to a specific width or height that you specify instead of having to resize the image prior to adding them to your events. For example, if you select Publish>Promotion Spuds tab and then click Edit Settings & Styles for the Promotion Spud you will see these Image Options: If you change this to “Reduce” and set the width to 100 (Pixels) then all event images will be scaled to this width. The option to Show image placeholder will automatically add a space (blank image) to the left of the event information. For example, here is promotion spud with no image placeholder and you can see the events with no images stay flush left: Here is the same promotion spud using an image placeholder and the event are indented: If you are allowing image submissions using the Event Submission Form, you won’t have to worry about having to manually resize the images for the events as you can control them by the calendar settings and promotion spud settings. Submitters can submit any image size and they will automatically scale to the width or height you specify in your calendar and promotion spuds. Tip: I like to set the border and background to “ transparent” in case the event image you add is smaller than the preferred size it will prevent a background color from showing through around the edges of the images and look cleaner. Also, the event image can also appear on the event detail page by default when no default image is added. The Detail Image size is set under the Event Image section under Publish>Calendar Spuds tab>Edit Settings & Styles for the Event Detail. Typically the recommended width is no wider than the width of the main calendar spud.
  24. Facebook

    There is currently no additional functionality changes to the way events are added to Facebook, however I will submit this as a feature request for you:) Thanks, Steve
  25. We have an update on the email subject line that some of you may have seen recently and reported some inconsistency around. The subject line of the subscription email will no longer add the word "schedule" unless your calendar name already ends in the word "schedule". If your calendar name in Trumba is called "Local Events Schedule", the subject line of the subscription email will state ""Local Events Schedule for March 9-13th". If the calendar name does not end with the word "Subscription" or “Calendar”, the subscription email will include the word “calendar” in the subject line. For example, if your calendar name within Trumba is called “Local Events”, the subject line of the subscription email will now state “Local Events calendar for March 9-13”. Thanks, Steve