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Steve A

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Everything posted by Steve A

  1. Hi Mark, There is currently not a setting to allow the event title to be linked to the web link on the page. The only way you can currently do this would be to enter in the Event Title using an anchor tag. For example, if you have an event titled: “Job Resource Clinic”, what you could enter for the Event Title in Trumba would be: <a href="http://www.centerpointseattle.org">Job Resource Clinic</a> This way the visitor will be taken to http://www.centerpointseattle.org when they click on the event title. If you do set up your events like this, it can be a little tricky to edit them in Trumba, as the event is now a link to a website. To edit these events in Trumba you will have to click the blue drop down arrow next to the event title and then select Edit Event. Thanks, Steve
  2. My Website on Google

    Unfortunately, Google cannot index/spider into the Trumba spuds. When you search for an event on Google, the results will display the hCalendar page but not link directly to the event.
  3. Hi Matt, When you view the Distribution List, we currently only display the email addresses of individuals who are either currently receiving the email or they are scheduled to receive the email but their email address has bounced. Once a person removes themselves, or you remove that person from the distribution list, they no longer appear in the list. So the only icon we display would be the !! for the bounced emails. If you go ahead and delete all of the bounced emails from the distribution list and address book and later go back in and add them, unless that user has contacted us letting us know they are not getting the emails and we clear the flag and they set Trumba.com to their safe list; or you contact Support and have us clear the flag on the bounced emails, the emails will still appear as bounced if you put them all back in as the email is still in our database as an email address that does not accept email from Trumba.com. If a person “resubscribes” to your distribution list, there is no indication that they have done this. The only change you may see if that one day you see their name/email address in the list, then the next day you do not and the following day they may be back with either the same or different email address. Also remember that the distribution list is not related to the Address Book in anyway. You can add email address from your address book to a distribution list, but you cannot import a distribution list in to your address book. Thanks, Steve
  4. We have heard from a few clients who are having problems getting their pages to display properly in IE7 & IE8. As the page is loading, the error: “Operation Aborted…” appears and the Trumba spuds fail to load. The pages will load in all other browsers except for Internet Explorer. To solve this issue, you may have a line of code within your HTML file that needs to be corrected: window.addEvent('domready', function() {SqueezeBox.initialize({});}); Here is an articlethat suggests changing 'domready' to 'load' to correct this issue.
  5. Hi Joe, Unfortunately the Event Actions that appear on the popup cannot be removed. The only “workaround” I can suggest is for you to edit the settings. Go to Publish/Calendar Spuds tab and then click on Edit Settings & Styles for the Popup spud. Select the Styles tab and locate the Event Actions section. Here you can change the Link size to 0pt and also set the color to transparent. Go ahead and then click OK. Select the Publish Settings tab and click on Edit Settings & Icons. Select the Icons tab and locate the Event Action Icons section and change these icons to [No image] and then click OK. All of the event actions and icons will now “disappear” from the event detail, with the exception of the small drop down field icon – and we do not have a way of hiding that for you. Thanks! Steve
  6. Hi- If you have set up a scheduled email for a published calendar, a visitor can subscribe to your calendar email. You set up the email by selecting the Email button and working through the setup wizard. In addition, select the Publish button and select the Publish Settings tab and click Edit Publishing Settings. At the bottom there is the option to enable email subscriptions which you want to ensure is set to Yes and then click OK. Visitors can click on the Subscribe link directly above your calendar and will be able to subscribe to either a daily, weekly or monthly email, as set up by the account holder. They are prompted to enter in their name and email address and then click Subscribe to “x” Email. As the account holder, you can view the distribution list for visitors who have subscribed to your calendar by selecting the calendar and then selecting the Email button. When a visitor receives an email they do have the option to opt out from receiving future emails and unsubscribe by following the link in the footer of the email; or you as the account holder can remove that email address from the distribution list by selecting Edit Distribution List and removing the email from the list. You may notice that within your distribution list that some emails may appear in red with double red exclamation marks. This indicates that the email addresses has bounced. Trumba will attempt to send an email three times and if it fails on the third attempt, we will not send emails to that email address. The email address can bounce if the email address is invalid; if the email server for that email address does not accept email from Trumba.com (so they need to add Trumba.com to their safe list); a spam filter may be rejecting emails from Trumba.com; or the owner of the email address has opted out from receiving any emails from Trumba.com. If you are seeing email addresses in your distribution list that are valid and are not receiving email, please email support with your account login (email only) along with the email addresses and we can research these email addresses to determine why they are still appearing in the distribution list as well as why that visitor may not be receiving the emails. Thanks, Steve
  7. Subscribe spud?

    Hi Kevin, By default there is a "Subscribe" link that appears directly above the main calendar spud and if your published calendar is set up with a daily or weekly email option, a visitor will be able to subscribe to your calendar. In addition to the Subscribe link, another idea would be to create a graphic/text link on the page that a visitor can click on to subscribe to your calendar and include a hyperlink to this URL: http://eventactions.com/ea.aspx?subscribe=Unique Web Name. You can locate the unique web name for your published calendar by selecting Publish>Publish Settings tab and then select Edit Publish Settings and locate the Unique Web Name field. If you decide to hide the calendar actions above the calendar you can also create your own icons/text links and hyperlink to the RSS, Atom and iCal feeds. Here is a help file that goes in to a few more details. Thanks, Steve
  8. Hi Gerry, We currently do not have a way to collect payment for a featured event listing. I have worked with a few clients who are doing something very similar and what they do is require the submitters to become a member before they can post events. As an example, if you go to this site: http://www.weecalendar.com/ select the icon to the far right that states Add Your Events. This will take you to a page with additional information on how to register for this site to be able to submit events. This would require some development work on your side to get this to work. Here is another site that is using an event submission form that requires payment in advance: http://www.fox11online.com/generic/partici...ar_Submit_Event Another idea for you would be create a required custom field (that is unpublished) but is visible on the event submission form. You can provide details on the Event Submission Form or on the page that controls the spud with instructions on how to pay for the listing that directs that person to PayPal for example. Once they pay for the listing on PayPal, if they get a confirmation code, your custom field could be where they enter in that confirmation code. When they submit the event, you as the approver can verify that code to ensure that they have paid for the listing and if so, you can approve the event. If it is not a valid code you can reject the submission. I hope this gives you a few more ideas! Please let me know if you have any additional questions! Thanks, Steve
  9. There is one setting that will control whether or not recurring events continue to display on your calendar and that is the setting titled "Include events that started in the past.". If you go to Publish>Calendar Spuds tab, you will want to click Edit Settings & Styles for your calendar views and ensure this option is checked. I did notice that this option was not checked for the 3 Column calendar view on your account and went ahead and enabled that for you. If you are still not seeing these events and this option is enabled, please send me the event date and title and I can research this further for you.
  10. Event Submission Form

    Hi Joe, The dev team is aware of the event submission form issue where it does not scroll back to the top of the next page to review the event submission. This is on the list of features to enhance, however they have quite a few other feature enhancements that have a higher priority at this time. Also, I added your request for an loading progress icon to appear as well as the event submission form loads. Once I hear more on these requests I will be sure to let you know. Thanks, Steve
  11. Firefox/Chrome display issue

    Sanjeev, This issue appears to be the “document.getElementById” in the addSpud code. You are trying to reference the earlier <input> elements at the beginning by ID but the input elements only have a name property and not ID. If you can change the highlight “name” to “id” then it should work. <input type="hidden" name="trumbaname" value='cape_ann' /> <input type="hidden" name="hotelid" value=2646 /> <script type="text/javascript" src="http://www.trumba.com/scripts/spuds.js"></script>'>http://www.trumba.com/scripts/spuds.js"></script> <script type="text/javascript"> $Trumba.addSpud({ webName: document.getElementById('trumbaname').value, spudType: "upcomingvcrawler", teaserBase: "http://www.dotcomcierge.com/calendar.asp?id="'>http://www.dotcomcierge.com/calendar.asp?id="'>http://www.dotcomcierge.com/calendar.asp?id="'>http://www.dotcomcierge.com/calendar.asp?id=" + document.getElementById('hotelid').value, detailBase: "http://www.dotcomcierge.com/calendar.asp?id=" + document.getElementById('hotelid').value }); </script> Change to: <input type="hidden" id="trumbaname" value='cape_ann' /> <input type="hidden" id="hotelid" value=2646 /> <script type="text/javascript" src="http://www.trumba.com/scripts/spuds.js"></script> <script type="text/javascript"> $Trumba.addSpud({ webName: document.getElementById('trumbaname').value, spudType: "upcomingvcrawler", teaserBase: "http://www.dotcomcierge.com/calendar.asp?id=" + document.getElementById('hotelid').value, detailBase: "http://www.dotcomcierge.com/calendar.asp?id=" + document.getElementById('hotelid').value }); </script> Thanks, Steve
  12. Calendar Registration

    Hi Joe, At this point I can say there are no plans to have this type of feature, however I will submit it to the development team as a feature request to see if this would be considered. In the meantime the only way to do this would be for you to create a registration page that a visitor needs to sign up for/or make a payment, etc, and once they create an account you can send them the password to allow them access to your calendar. Thanks, Steve
  13. Hi Sanjeev, I had our dev team look this over and they pointed out a potential syntax error in the code. Try this and if this does not work, please send us a link to the page and our dev team can research further for you. <script type="text/javascript" src="http://www.trumba.com/scripts/spuds.js"></script> <script type="text/javascript"> $Trumba.addSpud({ webname: document.getElementById('trumbaname').value, spudType: "upcomingvcrawler", teaserBase : "http://university.trumba.com/online_calendars/main_month.aspx" }); </script> Thanks! Steve Trumba Support
  14. Hi Celeste, Sorry - we currently do not offer a way to customize the header when there are no upcoming events. Another option for you is to look at a few other Promotion Spuds that appear blank when there are no events to display. These promotion spuds can be used and setup to appear blank: Day Summary Upcoming Vertical Crawler Upcoming Grouped Upcoming Preview If you do use one of these you can also go to the Styles tab and hide the footer ("See All"). I hope this helps! thanks, Steve
  15. To add an image to the Hosted view only if you are using the Trumba Hosted Calendar page instead of embedding the spud code within your HTML pages. Here are the steps to add an icon/image to your Hosted Calendar view. 1. Publish your calendar and then click on the Hosted Calendar tab at the far right. 2. Click Edit Settings & Styles 3. Select Upload Image for the "Photo or Logo" option and navigate to the locate the image to use and click OK. Note: The image you select is limited to a width of 170px and it will appear in the upper left corner of the Hosted Calendar page.
  16. Custom Sort Order on Custom Fields

    Hi Joe, I went gone ahead and submitted this as a feature request on your behalf Thanks, Steve
  17. We have just released a few new features and you now have the ability to customize the “See All” text that appears beneath a promotion spud. To customize this text you can click Edit Settings & Styles for the Promotion Spud and locate the Display Options section: By default we display “ See All »” so the default value you will see listed is: “See all »” (“»” = the '»' character). You can change the label to “See All Events” for example or “See All Events »” (which would display as “See All Events»”), etc. Thanks, Steve
  18. Custom Sort Order on Custom Fields

    At this time there are no plans to increase the number of filtered levels from three, mainly due to the performance issues that could result from this change. Thanks, Steve
  19. Custom Sort Order on Custom Fields

    You can enable a custom sort order sequence number on the List of Choices fields that allows you to specify the order of values when entering data and/or filtering events. To change the order, go to Define Custom Fields and edit the custom field(s) that are part of your List of Choices and you will now see the option for Custom Sort Order. Edit each value and give each value a number. Here is the link to the help topic. Calendars cannot be listed with a custom sort order and will display in alphabetical order.
  20. Hi, What you can do is place the main calendar spud in a new section of your search results page. You can dynamically pass the search keywords into the “addSpud” javascript call so that the spud will display events matching the keywords. You can search your site using Google search then pass in the same search string to the “url: { search: <searchStr> }” parameter to the TrumbaAddSpud javascript call. Thanks! Steve
  21. Trumba WordPress Plugin

    Hi, I did some additional research on the WordPress.com Support Forum and found that Javascript and flash aren't allowed, for security reasons. We would like to hear from anyone that has had success with this. thanks, Steve Trumba Support
  22. The current setting for your iCal feed may be set with the default settings that only show a maximum number of events of 100 with a start date of "Current week" and an end date of "Current week + 5 weeks". If you click on Publish, then select the Feeds tab go ahead and click Edit Settings & Styles for the iCal feed (you may want to repeat these steps for RSS and Atom feed as well). You can change the Start date and End dates, as well as the maximum number of events to display.
  23. Event Submission Form

    Hi Joe, Have you tried changing the height of the event submission form on your page? It is currently "height: 775", however it is hard to know what the height should be as you will no idea how long the submission will be based on the contents of the Notes field. I see you have some instructions below the form and you may want to put these instructions within the event submission form, possibly in the Before Submitter Section. Another idea would be to place the event submission form within a DIV tag or iFrame and possibly use scroll bars? Let me know if that will work for you. Thanks, Steve
  24. Event Listings

    While our development team likes the idea and sees potential, they would like me to get some additional information from you on how you (and others) see this potentially working with the events in Trumba. Feel free to send us scenarios, links to other sites, etc. Trumba displays events on a calendar based on the start date of the event. If you have an ongoing event, like an art exhibition, I can see where a user rating system could work. Is that the type of events you have in mind? If there is a one-time event on the calendar, let's say it starts on May 1, 2009 by the time a user adds a comment or ranks the event they would have had to attend the event first and by that time the event will no longer display as an event on the calendar unless the user goes "back in time" to view the event. We are trying to better understand the usefulness of this if that is the use case scenario for this feature? Or is the scenario where you want to allow visitors to your site the option of looking at all of the events you have listed in the future and have a way of saying "I was at this event last year and highly recommend it!". Then the more people that recommend a specific event it gets 5 stars, etc?
  25. insert to table in dreamweaver

    Hi, The spud code that Trumba generates does not have specified width/height as they instead will conform to the width/height of the container they are placed in. Within Trumba you can go to the Publish options and preview the various spuds. The preview will show you the width in pixels and you can resize the preview page to determine the width that will work best for you and then on your webpage, make the width of that container match this width and drop in the spud code. Thanks! Steve