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Steve A

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Everything posted by Steve A

  1. The URL looks suspicious. Make sure you have the following on your page with the $Trumba.addspud call: <script type="text/javascript" src="http://www.trumba.com/scripts/spuds.js"></script> <script type="text/javascript">
  2. You can customize this email by selecting the published calendar and then select Publish>Email tab. At the very bottom of this page is the Event Submission Form email. Click Edit Settings & Styles to edit the email template.
  3. By default, custom field values are listed alphabetically. While alphabetical order often makes sense, in some situations a custom sort order makes it quicker for editors to add events and easier for visitors to scan category lists. You can apply a custom sort order to any list of choices custom field. MORE INFORMATION: https://www.trumba.com/help/fields/customsortorder.aspx
  4. We do cache the events for a period of 10 minutes. Typically if you delete the browser cache and close/restart the browser, or even open up the calendar page in another browser (FireFox or Internet Explorer) it will force a refresh. Also if you change your filter view or click the Prev/Next buttons this will often force the refresh as well. If you are in your Trumba Account, you can go to Publish>Calendar Spuds tab and click Preview for each of the calendar previews and you will find that these views are not cached and will reflect the current event listings on your published calendar.
  5. Hi Joe, This is not functionality that is built in to Trumba, however you could design a webpage where a visitor would "Sign-In" to your site and after they have been validated, you could then have an auto-generated email send that email address the password to your password protected calendar. Thanks, Steve
  6. Hi Aaron, This was submitted as a feature request last week - sorry I didn't post a response letting you know. As with all feature requests this will go through our process so I cannot say when this feature would be available. Thanks, Steve
  7. I just went in to your account and fixed this for you as it looks like this setting on the Event Submission Form the following option was checked: "Include unpublished custom fields in submitter section". I unchecked this and it now appears correct.
  8. Hi Kevin, We have added the option that now allows you to Select All | None instead of having to select each email separately. Can you confirm that you are seeing this? If you do a select all and these are added do you still get the same behavior you described earlier where some addresses get added and others do not? Since we are not able to reproduce this behavior would you be willing to email me at support@corp.trumba.com the next time you are ready to perform this function? What I would like to do is review the existing distribution list on your account and see if I can reproduce this on your account. Let me know if this will work for you. Thanks, Steve
  9. The event submission form settings do allow you to hide some or all of the repeating options or pick and choose specific repeating patterns to hide; change the labels of most of the built-in fields and you can also set an option to set All Day as the default duration on the form. You can find these settings for the event submission form under Publish>Event Submission tab and then click Edit Settings & Styles. You can customize the event submission form and include additional instructions in one of the three text fields (Before Submitter; After Submitter Info or Before Event Info sections). Here you can provide detailed instructions on how to fill out the form and what values to enter/provide into each field below. This may help clarify it for the users to help avoid confusion.
  10. Joe, Glad to hear the Publish Start/End Date feature is working out for you! When setting up the Custom Field we do not have the option for a date format, however what you could do is set the field type to either single line of text or multiple lines of text. For the default value, enter in sample text showing the preferred format, for example: mm/dd/yy;mm/dd/yyyy; dd/mm/yy, etc. Thanks, Steve
  11. Hi Joe, In a way this should almost be treated as two events where the submission deadline is one event and the exhibition is another date. The only other solution I can suggest at this time to assist with the Submission Deadline would be for you to create a custom field, and set this custom field to be visible on the event submission form (and possibly a hidden field so it is not published) and then make that field part of a custom event type. The submitter would still have to enter in a value for the Submission Deadline custom field and the Start/End Dates could be reserved for the actual exhibit dates/times. Once the event is submitted and you approve the event you would then have to edit the Start/End Dates to reflect the Submission Deadline information that was provided. You could also enter in the submission deadline information within the event title (not ideal I know) or enter it within the Notes field. Thanks, Steve
  12. You can locate this setting when you click Edit Settings & Styles for each of your calendar views when you go to the Publish>Calendar spuds tab. You will notice the option under the Navigation Buttons section to display the bottom navigation. This will allow the Prev/Next buttons to also be displayed at the bottom of the calendar view. If you would like to create your own buttons or use your own images for navigation, see more information here: https://www.trumba.com/help/publish/pub_icons.aspx
  13. Hi Joe, Sorry about that as there is one additional setting you need to make! Once you have set up your event types to include these predefined fields, you will want to check your published settings. Go to Publish>Publish Settings tab and then select Edit Publish Settings. On this page locate the Publish Settings section and you will see the option to "Honor publish start/end dates". Go ahead and set this to Yes and then click OK. Thanks, Steve
  14. Joe, I was just updating this post as we just released a new update last night so we now have the ability to set an event to have a publish start and end date. This may help you out. What you will need to do is edit your event types and select "Publish end date" and "Publish start date" from the Predefined Fields section and add these to your event type(s). The event would then go live on midnight of the start date and be removed at midnight at the end of the event. We do not have a "start time" or "end time". Thanks, Steve
  15. Hi Mark, We currently do not allow customization of the See All link that appears in the footer for the Promotion spuds. Let me run this by our dev team as a feature request. Thanks, Steve Trumba Support
  16. Here are links to help topics that go into more details: Trumba Help: Embed spuds, spud code, and API: https://www.trumba.com/help/toc_embedhome.aspx Trumba Help: Upcoming events spud API: https://www.trumba.com/help/api/upcomingapi.aspx Trumba Help: Calendar List spud API: https://www.trumba.com/help/api/mixinapi.aspx Trumba Help: Main calendar spud API: https://www.trumba.com/help/api/maincalapi.aspx Trumba Help: Date Finder spud API: https://www.trumba.com/help/api/datefinderapi.aspx Trumba Help: Month List spud API: https://www.trumba.com/help/api/monthlistapi.aspx Trumba Help: View Chooser spud API: https://www.trumba.com/help/api/viewchooserapi.aspx
  17. Hi, We currently do not offer text wrapping on the event details, however it is a feature request we have heard from a few clients in the past. I will go ahead and submit this again on your behalf Thanks, Steve
  18. Hi, We currently do not support image submission within the event submission form so I am not clear on how the option to have image "float" left or right would be of value or maybe I am not understanding your request(?) If you can provide more details that would be great! Thanks, Steve
  19. Thanks for this feedback on ways to improve the image library functionality. I know the dev team has long term plans to make this area of the product more robust, and I will be sure this feedback is relayed. As for deleting images that have not been used for a period of time, this is not something we plan on implementing as all event data is owned and controlled by the Trumba account holder. All event data will remain within the account until the account holder deletes the event, images or calendars from their accounts.
  20. Under Define Custom Fields/Define Fields & Objects, when you create and/or edit a custom field, as long as you have checked the option Allow this field to be published, that field will be available for that event template. The field will only display on the published calendar when data is entered for the field. Also, some calendar views may not display all of the custom fields. The event detail view and feeds will always show all custom fields if there is data in those custom fields.
  21. While you can export the registration list from an event that has registration, Trumba does not allow the registration data to be imported back in to a new event.
  22. Hi Kevin, I will talk to the dev team on this feature, however in the meantime, can you please send me the error message you get when you attempt to add the email addresses to groups? Thanks, Steve
  23. While we cannot attach files to events (only images can be uploaded and attached, you can link to any file within a weblink field or a free form text field and the Description field. For example, in the Description field (or any other free form text custom field you set up), if you want to link to a PDF or Word document for a conference, you could type in the following text Please <a href="https://www.domain.com/conference.pdf">click here</a> for additional information on this conference. When published, the words "click here" (or whatever text you choose) will be hyperlinked to the PDF file and that file will open and display in a new window. You can also use the web link field to enter in the URL for the file if the file or just enter in the URL in any text field: https://www.domain.com/conference.pdf If you have Trumba Connect, all multi-line text fields, including the Description field have an HTML editor. If you use the editor, it is much easier to attach the links to PDFs, brochures, Word docs, videos, etc. Google Drive is also supported, so you can upload files to a Google Drive and using the HTML editor, link to your files that are stored on Google Drive.
  24. Hi, If you can provide me more details on this I can help you troubleshoot this Permalink question futher. If you have a specific URL, the event title, dates, etc that will help us to more efficiently resolve the issue for you. You can also email Trumba Support directly at support@corp.trumba.com if you prefer to send this type of information in an email. Thanks! Steve
  25. We currently do not support the embedding of Trumba spuds into an email signature. It is a feature request we have on file, however even though email programs support HTML, there is currently not reliable support for javascript in email programs. You could provide a URL to your main calendar within the email signature as an alternative Thanks! Steve
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