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Steve A

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Everything posted by Steve A

  1. submission date

    Joe, Glad to hear the Publish Start/End Date feature is working out for you! When setting up the Custom Field we do not have the option for a date format, however what you could do is set the field type to either single line of text or multiple lines of text. For the default value, enter in sample text showing the preferred format, for example: mm/dd/yy;mm/dd/yyyy; dd/mm/yy, etc. Thanks, Steve
  2. submission date

    Hi Joe, In a way this should almost be treated as two events where the submission deadline is one event and the exhibition is another date. The only other solution I can suggest at this time to assist with the Submission Deadline would be for you to create a custom field, and set this custom field to be visible on the event submission form (and possibly a hidden field so it is not published) and then make that field part of a custom event type. The submitter would still have to enter in a value for the Submission Deadline custom field and the Start/End Dates could be reserved for the actual exhibit dates/times. Once the event is submitted and you approve the event you would then have to edit the Start/End Dates to reflect the Submission Deadline information that was provided. You could also enter in the submission deadline information within the event title (not ideal I know) or enter it within the Notes field. Thanks, Steve
  3. Previous and Next Tabs

    Hi, This feature has been in the product for at least a year now You can locate this setting when you click Edit Settings & Styles for each of your calendar views when you go to the Publish>Calendar spuds tab. You will notice the option under the Navigation Buttons section to display the bottom navigation. This will allow the Prev/Next buttons to also be displayed at the bottom of the calendar view. Unfortunately we do not allow any additional customization of these buttons at this time. Thanks, Steve Trumba Support
  4. submission date

    Hi Joe, Sorry about that as there is one additional setting you need to make! Once you have set up your event types to include these predefined fields, you will want to check your published settings. Go to Publish>Publish Settings tab and then select Edit Publish Settings. On this page locate the Publish Settings section and you will see the option to "Honor publish start/end dates". Go ahead and set this to Yes and then click OK. Thanks, Steve
  5. submission date

    Joe, I was just updating this post as we just released a new update last night so we now have the ability to set an event to have a publish start and end date. This may help you out. What you will need to do is edit your event types and select "Publish end date" and "Publish start date" from the Predefined Fields section and add these to your event type(s). The event would then go live on midnight of the start date and be removed at midnight at the end of the event. We do not have a "start time" or "end time". Thanks, Steve
  6. Hi Mark, We currently do not allow customization of the See All link that appears in the footer for the Promotion spuds. Let me run this by our dev team as a feature request. Thanks, Steve Trumba Support
  7. API Documentation?

    Hi, We do not have documentation available for our API, however if there is a specific API you are looking for please let me know via the support forum or email support@corp.trumba.com and I can check with the development team for you. regards, Steve Trumba Support
  8. IE - Operation Aborted Error

    Hi Nick, I just spoke with our development team on this and they feel it is option 3: "The executing script attempts to add, or remove an element from an unclosed ancestor in the markup tree (not including the script block's immediate parent element)." If you are able to provide the exact steps to reproduce this behavior the development team can look at this further for you. Please respond to this posting or email support@corp.trumba.com. Thanks, Steve
  9. Hi, We currently do not offer text wrapping on the event details, however it is a feature request we have heard from a few clients in the past. I will go ahead and submit this again on your behalf Thanks, Steve
  10. Spud Widths

    Hi Michael, The Trumba spuds will conform to the width of the container placed in, however if you can provide me the URL to this page or send me the source code for your page I can have our dev team research this one further for you. Please go ahead either respond to this post of feel free to email this to support@corp.trumba.com. Thanks! Steve Trumba Support
  11. Hi, We currently do not support image submission within the event submission form so I am not clear on how the option to have image "float" left or right would be of value or maybe I am not understanding your request(?) If you can provide more details that would be great! Thanks, Steve
  12. Image Library Management

    Thanks for this feedback on ways to improve the image library functionality. I know the dev team has long term plans to make this area of the product more robust, and I will be sure this feedback is relayed. As for deleting images that have not been used for a period of time, this is not something we plan on implementing as all event data is owned and controlled by the Trumba account holder. All event data will remain within the account until the account holder deletes the event, images or calendars from their accounts.
  13. As long as you have checked the option Allow this field to be published, that field will be available for that event template. The field will only display on the published calendar when data is entered for the field. Also, some calendar views may not display all of the custom fields. The event detail view will always show all custom fields if there is data in those custom fields.
  14. While you can export the registration list from an event that has registration, Trumba does not allow the registration data to be imported back in to a new event.
  15. Hi Kevin, I will talk to the dev team on this feature, however in the meantime, can you please send me the error message you get when you attempt to add the email addresses to groups? Thanks, Steve
  16. While we cannot attach files to events, you can link to them within any field of an event within Trumba. For example, in the Description field (or any other custom field you set up), if you want to link to a PDF or Word document for a conference, you could type in the following text Please <a href="http://www.domain.com/conference.pdf">click here</a> for additional information on this conference. When published, the words "click here" (or whatever text you choose) will be hyperlinked to the PDF file and that file will open and display in a new window. You can also use the web link field to enter in the URL for the file if the file or just enter in the URL in any text field: http://www.domain.com/conference.pdf If you have Trumba Connect, all multi-line text fields, including the Description field have an HTML editor. If you use the editor, it is much easier to attach the links to PDFs, brochures, Word docs, videos, etc. We also support Google Drive, so you can upload files to a Google Drive and using the HTML editor, link to your files that are stored on Google Drive.
  17. Add Event to Personal Calendar

    Hi, I am not exactly sure what you mean by "downloading" an event, as you are able to Add an event to your calendar or have the event information emailed to you when you are on the Event Action page. With both of these options, all of the details about the event, including the Description are included. Did you select one of those options? Can you clarify what you mean by "Description"? The "Description" (when used in Trumba) is defined as the title of the event. Also, if you have a specific example you can share with me you can either respond to this post or send it to support@corp.trumba.com and I can research this further for you. Thanks! Steve
  18. These are all feature requests that we currently have on our feature enhancement list and we do appreciate the detail you provided as it does help us better understand the specifics our clients are looking for in these features. While we currently do not have any additional information on the status of these feature requests, please visit the "What's New" page to keep informed about recent changes. You can also subscribe to this information and benefit immediately from these additions and improvements. Click Subscribe to set up an RSS, iCal, or Atom feed to automatically receive updates as soon as we post them.
  19. Event Links

    Hi, If you can provide me more details on this I can help you troubleshoot this Permalink question futher. If you have a specific URL, the event title, dates, etc that will help us to more efficiently resolve the issue for you. You can also email Trumba Support directly at support@corp.trumba.com if you prefer to send this type of information in an email. Thanks! Steve
  20. We currently do not support the embedding of Trumba spuds into an email signature. It is a feature request we have on file, however even though email programs support HTML, there is currently not reliable support for javascript in email programs. You could provide a URL to your main calendar within the email signature as an alternative Thanks! Steve
  21. Event Links

    What I would recommend for this would be to use a Permalink. By using a Permalink you can embed the URL into a newsletter or email and it will link directly to the event detail page for the specific event. Thanks! Steve Trumba Support
  22. Trumba Connect Pricing

    Our standard pricing for one Publisher account is $99.95 per month and Editor accounts are an additional $30 per month for each Editor. Editors can add, edit and delete events but not publish calendars from their accounts. You can have all calendars be published from one Publisher account and share out one or more calendars with the Editor accounts. Here is a link to our current Pricing page that may help answer any additional pricing questions. If you have any additional information on pricing, please contact Trumba Sales at 1-800-925-0388. Trumba Connect is supported on both Windows and Mac operating systems using Internet Explorer, Fire Fox, Google Chrome and Safari web browsers.
  23. Fifth Friday

    They have not been able to make this change. While not ideal, our only recommendation at this point is to set up these events without putting them as part of a repeating series or manually enter them throughout the year on the months that end up having a fifth Friday.
  24. Hi, There is currently not a way to order the field orders in a feed. The title will always appear first, followed by the location, date and then Notes. Following this will be the event type and any of the custom fields you may have set up for the event type that are part of the event, and the last field will be the web link to the event details if provided. Thanks! Steve
  25. Hi, I am not sure if this will save you much more time, however another idea for you is to use an RSS feed, as this is a very quick and easy way to capture the event data, including images as we just added images to RSS feeds a few weeks ago. To capture the feed, go to Publish and click on the Feeds tab and preview the RSS feed. One can also go to: http://www.trumba.com/calendars/<uniquewebname>.rss to view the RSS feed for any published calendar. With this feed you can copy and paste in to Constant Contact or Word for example and edit further if needed. I noticed that you have opted to hide the Calendar Actions Panel for your main calendar, which when visible, does allow a site visitor the option to subscribe to your RSS feed from your calendar. To show this you can select Publish>Calendar Spuds>and then select Edit Settings & Styles for the Main Calendar spud. From here, select the Calendar Actions Panel and change the Display to Show. Also, if you do decide to use the RSS feed for this purpose, you may notice with you calendar the RSS feed is a little slow to display as it appears there are some rather large images (in pixels) that are included as Event Images within the events on your calendar. Some of the larger ones I spotted are 578px x 392px; 600px x 986px and 568px x 696px, so they will take a few seconds longer to display in the feed. As a tip you may want to reduce those in size prior to importing into Trumba so they are closer to the actual display size you want them to appear on the calendar display. I hope this helps and it should at least save you some formatting time Regards, Steve Trumba Support