Jump to content

Steve A

Admin
  • Content Count

    310
  • Joined

  • Last visited

Everything posted by Steve A

  1. Trumba will be disabling support for TLS 1.1 in February 2020. If this impacts you, please ensure your import code is TLS 1.2 enabled and this way you will not be impacted by this change.
  2. SAML metadata with InCommon includes the single logout endpoint. This is available to InCommon member universities. These attributes (displayName and mail) that is requested from identity providers.
  3. If you secure your calendar by requiring sign in with a visitor account, and if supported by your identity provider, you can change the default domain used with event actions for your calendar to trumba.com. Using trumba.com as the domain for event actions can improve performance for visitors applying single sign out. To change the domain used for event actions: Sign in to the appropriate publisher administrator account. On the left, under Other Tasks, click Customize Event Actions. On the Settings tab, in the Domain section, select trumba.com rather than eventactions.com. Click OK. SSO Help Topic
  4. Trumba T2 is replacing Trumba Classic with a brand new, intuitive, and more mobile responsive admin user interface (UI). The beta is now active on all Trumba accounts. You will now see at the top of the page you can click the link “Try the T2 beta”. We hope to have all Trumba users moved over to the new user interface by mid-2020. When you click on this, your interface will switch to the new admin interface. This is not a different or test environment, so everything you do is still live. If you want to revert back to Classic, go to the upper right corner and in the drop down select Trumba Classic We can enable it on other accounts when you are ready or if you feel there are some other users that you would like to have access this that may also be able to provide feedback. You can also click on Transition Settings if you, as the Publisher account holder, can transition all of your users over at once if you would like to do so. Aside from the significant speed and processing improvements, T2 includes several important new features. Learn more: T2 admin user interface.
  5. This is the correct syntax for a URL-encoded query string and in this example, search for the keyword: holiday https://www.yoursite.com/calendar.html?trumbaEmbed=search%3Dholiday Here is a help topic with more information on setting up Filter Views in Trumba.
  6. The code on your page is being encoded so it’s showing as text and not being run as javascript. You will need to add the script as javascript and not regular text. Here is a help topic https://support.squarespace.com/hc/en-us/articles/206543167 that gives instructions on how to add scripts.
  7. We have Trumba javascript spud code embedded on Squarespace, however the Trumba calendar and control spuds are not displaying. We aren't sure what the problem is.
  8. All feeds from published calendars in Trumba, including the JSON feeds, must originate from the Trumba domain as the event data is stored on the Trumba servers. Thanks, Steve
  9. When you publish your calendar, Trumba generates JSON feeds (in addition to the feeds already supported (RSS, XML, CSV, and ICS). https://www.trumba.com/help/api/customfeeds.aspx
  10. You can click the Preview button at the bottom of the Add Event form to see a preview of the detail page for a new event. You can update the event information and preview the results as often as needed prior to saving the event. For more information, go to http://www.trumba.com/help/event.aspx
  11. With the "Automatically invite from wait list when space is available" option, you automatically invite (and reserve spaces for) people on the wait list when one or more spaces opens up. By adding a response timeout, you continue to invite the next person who joined the waitlist (automatically) if the previous invitee doesn't respond within a time limit that you set. With response timeout, it's first come, first serve amongst all the people invited, which makes this a great option to use to help fill the available spaces for your events. For more information, go to Manage the wait list.
  12. We do not currently allow the import of registration data for an event. Only the event details can be imported with a CSV file.
  13. You can apply robot detection to event submission forms in Trumba. With robot detection enabled, event submitters must pass a CAPTCHA to attest that they are human, before they can submit an event. The placement is limited to the very top of the submission form and cannot be positioned at the bottom of the form. (A CAPTCHA is a program that presents a test designed to protect websites from non-human input, or “bots.”) For more information, go to Set Up an Event Submission Form.
  14. When editing an image in PicMonkey when using the Google Chrome browser it may display an alert: Ruh-roh, Shaggy! PicMonkey's trying to rock out, but your Flash player is slumping in the corner. To resolve this issue: Click on the link on the alert “Learn how to activate Flash” and then follow the outlined steps in the topic. You also enter the following URL In the Chrome URL address field: chrome://plugins/ On the Plugins page locate the Adobe Flash Player and checked the option to Always allowed to run
  15. Trumba Professional accounts do not have the option to send out automatic reminders to registrants, however if you have a Trumba Connect account, we do allow you to automatically set registration reminders for people who have registered for an event. How this works is that when you are in Trumba and you have set up event registration on the Event Registration Tab, you can click on the Event Email tab (only available on Trumba Connect accounts) and here you can see the Registered Attendees radio button. When this is checked, you will see you can automatically set up a 1st and 2nd reminder to only people that have registered for an event. The email reminders will be sent to the email address they used when registering for the event.
  16. This feature allows event editors to limit the size of the wait list for an event. So if you have an event where you know that a lot more people will be signing up than you have room for, and you don’t want to give false hope to those really far down on the wait list, this is the enhancement for you. To specify a wait list limit, there is a drop down that will appear when you check “Create wait list when fully booked”. The default is blank (no limit). Once the wait list fills, the sign up button text on the calendar views will change from “Wait list” to “Event is Full” by default. MORE INFORMATION: https://www.trumba.com/help/events/eventinvite_how.aspx
  17. This may be useful for your Trumba users if you decide events on that specific calendar will not use event registration or you just want to simplify the Event Edit screen by removing the Event Registration tab. To locate this setting, select a calendar from within the Publisher account and click the blue Settings button. Locate the Enabled Features section and by default Allow event registration is set to Yes. To hide the Event Registration tab, set this to No and then click OK. When this setting is set to "No" on a calendar, the “Event Registration” tab is removed from the event edit form for events owned by that calendar. The Event Registration link is also removed from the popup menu within Trumba for events owned by that calendar. This popup appears when you click on a blue drop down arrow within Trumba in front of the event title/date/time. If the event registration tab is disabled on an existing calendar with existing events using event registration, existing events will not be impacted. Attendees can still register and the editor can still view registration details for the existing event but cannot enable registration on new events that are added to that calendar.
  18. The Trumba Event Actions web app has a touch-friendly responsive design for mobile and desktop environments and personalized accounts for calendar visitors. This covers all areas of calendar visitor interaction including event actions, event registration, calendar subscriptions and event submission. Visitors can sign in using Facebook, Google, Windows, Trumba, or Single Sign On accounts and see a personalized list of events they have interacted with or submitted. The 4 videos below provide an overview of the new features and the upgrade process. Introduction Event Registration Event Submission Customize and Upgrade For full details, see the following help topic.
  19. Wordpress host may automatically update your Wordpress install to the version 4.2.3. which is a security release for a cross-site scripting vulnerability. If it does this, it may comment out all Trumba javascript on the page preventing the Trumba widgets from displaying on your site so you will have blank areas where your calendars and other spuds/widgets should be visible. To resolve this issue you can either roll back to Wordpress version 4.2.2.or instead, continue with version 4.2.3 and edit the source code of your HTML page(s) and locate the Trumba javascript code on your pages. You may find your code includes similar text in red in the example below which you want to remove: <script type="text/javascript" src="//www.trumba.com/scripts/spuds.js"> </script> <script type="text/javascript"> // <![CDATA[ $Trumba.addSpud({ webName: "trumbau", spudType : "main" }); // ]]> </script> The code should look like this: <script type="text/javascript" src="//www.trumba.com/scripts/spuds.js"> </script> <script type="text/javascript"> $Trumba.addSpud({ webName: "trumbau", spudType : "main" }); </script>
  20. The Trumba interface does not allow the date formats to be configurable, so you will always see the dates as MM/DD. When you publish any calendar, the calendars and all other promotion spuds and feeds do allow you to set a date and time format. -Steve
  21. Any styling to the Trumba spuds/widgets you will need to set within the Trumba interface and unfortunately what you are attempting to do outside of what we can support. All of the Trumba widgets/spuds have extension customization options with Settings & Sytles. If, when you are setting up and customizing the widgets and you feel a setting is missing, please contact Support and we can see if we can get that setting added.
  22. For your third filter, value, this is not appearing as there are no current events that have been tagged with that category. The Filter/Search cache we use is set to look 12 months into the past and 24 months into the future. I checked your events and the last event tagged with that third category is out of the current date range for the filter cache, so it has fallen out of range for the filter to pick up this in the Filter. There is a way to bypass this cache but it will slow down your search and filtering. On your account you can select your published calendar and click Publish>Publish Settings tab and then select Edit Publish Settings. Locate the setting for Enable filter cache and set this from Yes to No. When this is set to Yes (default), it speeds up filter performance, but limits the date range to one year in the past to two years in the future.
  23. Yes! Here is additional information on how to customize the email banner and footer within the email templates for your published calendars. Here is another help topic that outlines more customization options, including how to add event images to the calendar emails.
  24. Conditional registration questions lets you conditionally show a registration question based on the value of another question. This is useful when there are questions that only need to be answered if a prior question was answered a particular way.
  25. When setting up custom fields, the field descriptions can display as both a hover or visually on the event edit form and/or the event submission form. This will help publishers better communicate custom field meanings to editors and event submitters.
×
×
  • Create New...