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Steve A

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Everything posted by Steve A

  1. When you publish your calendar, Trumba generates JSON feeds (in addition to the feeds already supported (RSS, XML, CSV, and ICS). http://www.trumba.com/help/api/customfeeds.aspx
  2. You can click the Preview button at the bottom of the Add Event form to see a preview of the detail page for a new event. You can update the event information and preview the results as often as needed prior to saving the event. For more information, go to http://www.trumba.com/help/event.aspx
  3. With the "Automatically invite from wait list when space is available" option, you automatically invite (and reserve spaces for) people on the wait list when one or more spaces opens up. By adding a response timeout, you continue to invite the next person who joined the waitlist (automatically) if the previous invitee doesn't respond within a time limit that you set. With response timeout, it's first come, first serve amongst all the people invited, which makes this a great option to use to help fill the available spaces for your events. For more information, go to Manage the wait list.
  4. You can apply robot detection to event submission forms in Trumba. With robot detection enabled, event submitters must pass a CAPTCHA to attest that they are human, before they can submit an event. (A CAPTCHA is a program that presents a test designed to protect websites from non-human input, or “bots.”) For more information, go to Set Up an Event Submission Form.
  5. I will submit a feature request on this to see if they can allow the option for placement of this option.
  6. Bulk Registration

    We do not currently allow the import of registration data for an event. Only the event details can be imported with a CSV file.
  7. When editing an image in PicMonkey when using the Google Chrome browser it may display an alert: Ruh-roh, Shaggy! PicMonkey's trying to rock out, but your Flash player is slumping in the corner. To resolve this issue: Click on the link on the alert “Learn how to activate Flash” and then follow the outlined steps in the topic. You also enter the following URL In the Chrome URL address field: chrome://plugins/ On the Plugins page locate the Adobe Flash Player and checked the option to Always allowed to run
  8. Trumba Professional accounts do not have the option to send out automatic reminders to registrants, however if you have a Trumba Connect account, we do allow you to automatically set registration reminders for people who have registered for an event. How this works is that when you are in Trumba and you have set up event registration on the Event Registration Tab, you can now click on the Event Email tab (only available on Trumba Connect accounts) and here you can see the Registered Attendees radio button. When this is checked, you will see you can automatically set up a 1st and 2nd reminder to only people that have registered for an event. The email reminders will be sent to the email address they used when registering for the event.
  9. This feature allows event editors to limit the size of the wait list for an event. So if you have an event where you know that a lot more people will be signing up than you have room for, and you don’t want to give false hope to those really far down on the wait list, this is the enhancement for you. To specify a wait list limit, there is a drop down that will appear when you check “Create wait list when fully booked”. The default is blank (no limit). Once the wait list fills, the sign up button text on the calendar views will change from “Wait list” to “Event is Full” by default.
  10. This may be useful for your Trumba users if you decide events on that specific calendar will not use event registration or you just want to simplify the Event Edit screen by removing the Event Registration tab. To locate this setting, select a calendar from within the Publisher account and click the blue Settings button. Locate the Enabled Features section and by default Allow event registration is set to Yes. To hide the Event Registration tab, set this to No and then click OK. When this setting is set to "No" on a calendar, the “Event Registration” tab is removed from the event edit form for events owned by that calendar. The Event Registration link is also removed from the popup menu within Trumba for events owned by that calendar. This popup appears when you click on a blue drop down arrow within Trumba in front of the event title/date/time. If the event registration tab is disabled on an existing calendar with existing events using event registration, existing events will not be impacted. Attendees can still register and the editor can still view registration details for the existing event but cannot enable registration on new events that are added to that calendar.
  11. We have redesigned Event Actions web app with a touch-friendly responsive design for mobile and desktop environments and personalized accounts for calendar visitors. This major enhancement covers all areas of calendar visitor interaction including event actions, event registration, calendar subscriptions and event submission. Visitors can sign in using Facebook, Google, Windows Live or Single Sign On accounts and see a personalized list of events they have interacted with or submitted. New customers will have the feature enabled automatically. Existing customers can customize and preview the feature before enabling. The 4 videos below provide an overview of the new features and the upgrade process. Introduction Event Registration Event Submission Customize and Upgrade For full details, see the following help topic.
  12. Wordpress host may automatically update your Wordpress install to the version 4.2.3. which is a security release for a cross-site scripting vulnerability. If it does this, it may comment out all Trumba javascript on the page preventing the Trumba widgets from displaying on your site so you will have blank areas where your calendars and other spuds/widgets should be visible. To resolve this issue you can either roll back to Wordpress version 4.2.2.or instead, continue with version 4.2.3 and edit the source code of your HTML page(s) and locate the Trumba javascript code on your pages. You may find your code includes similar text in red in the example below which you want to remove: <script type="text/javascript" src="http://www.trumba.com/scripts/spuds.js"> </script> <script type="text/javascript"> // <![CDATA[ $Trumba.addSpud({ webName: "trumbau", spudType : "main" }); // ]]> </script> The code should look like this: <script type="text/javascript" src="http://www.trumba.com/scripts/spuds.js"> </script> <script type="text/javascript"> $Trumba.addSpud({ webName: "trumbau", spudType : "main" }); </script>
  13. The Trumba interface does not allow the date format to be configurable, so you will always see the dates as MM/DD. -Steve
  14. There is not a way to remove the date range from the filter. The only way to work around this would be to have another calendar set up and have those events either be owned by this new calendar or have those events Also Show On that calendar. Then you could publish this calendar without a filter view and it could then show all past events without hitting that search/filter cache date restriction.
  15. Are you trying to apply the CSS style to the Javascript on the page? Any styling to the Trumba spuds/widgets you will need to set within the Trumba interface.
  16. For your third filter, which appears to be ASC News (?), this is not appearing as there are no current events that have been tagged with that category. The Filter/Search cache we use is set to look 12 months into the past and 18 months into the future. I checked your events and the last event tagged with the ASC News category is dated 4/2/2013 so it has fallen out of range for the filter to pick up this in the Filter. I have a feeling this filter/search cache window is also what is causing fewer events to appear when you are filtering, as you have events that are out of range.
  17. Here is additional information on how to customize the email banner and footer within the email templates for your published calendars. Here is another help topic that outlines more customization options, including how to add event images to the calendar emails.
  18. Conditional registration questions lets you conditionally show a registration question based on the value of another question. This is useful when there are questions that only need to be answered if a prior question was answered a particular way.
  19. When setting up custom fields, the field descriptions can display as both a hover or visually on the event edit form and/or the event submission form. This will help publishers better communicate custom field meanings to editors and event submitters.
  20. If you publish schedules that site visitors often want to print, it's a good idea to set up a print view. Set-up options include adding a banner image to the top of print view, showing the calendar name in the header, and showing the print date/time in the footer.
  21. Cloning a control or promotion spud means making an exact copy of the spud. The clone preserves all of the original spud's settings and styles. When you want to create an almost identical copy of a spud, cloning saves you from having to go through the spud customization process all over again. You can just tweak the few settings and styles you want to change. http://www.trumba.com/help/publish/pub_clonespud.aspx
  22. Issue: In my attempts to build a mobile web app to wrap around the Trumba mobile view spud I have discovered that the Trumba script and the jQuery-Mobile JavaScript conflict and won't allow click-through on an event for the details view. Solution: The problem is the browser history and the JQuery mobile framework don't get along. You can fix this by disabling the browser history by putting the following before the first spuds.js reference: <script type="text/javascript">var TrumbaDisableBrowserHistory =true;</script>
  23. The Event Slider promotion spud is now available on all Trumba Connect accounts. The Event Slider presents a specified number of events as a scrolling slide show. We allow horizontal and vertical displays as well as a fade option. You can find this promotion spud by going to Publish>Promotion Spuds tab and then select Add a Promotion Spud. Here is a link to a more detailed help topic.
  24. The Standard Invitation is used by some users when they do not want a registration confirmation email to be sent to the person after they register for the event. This is by design for that specific registration form. You can create your own custom registration forms and create your own custom registration questions. Here is a link to a help topic with more information on creating custom registration forms.
  25. By default the Name and Email address fields are required for registration as this is how Trumba tracks the registrant and allows an email confirmation to be sent to that registrant as well as notify the registrant if the event is canceled. There is an option on the Event Registration tab to make the Name and Email Address fields optional. Set up Event Registration
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