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Steve A

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Posts posted by Steve A


  1. In Trumba T2, aspect ration options are available when using the cropping option on images.

    image.png

     

    To crop an image, go to the Images tab located in the upper left corner of your account and then select the name of the image you want to crop. If you are adding an image to a new event, select Crop Image after selecting the image; or if editing an existing image attached to an existing event, click Edit to the right of the Event image or Detail image field and select the Crop Image option and here you can manually crop the image or use one of the 13 pre-set Aspect Ratios provided.


    1. What method of encryption is used to secure the connection between the two services?
    2. Does Trumba or Microsoft keep audit logs of the activity between the two services? 
    3. Is Trumba app been approved by Microsoft?  I cannot find the Trumba app at Microsoft app store. 

     

    Trumba’s new SharePoint integration (described here https://www.trumba.com/help/publish/pub_mod_sharepoint.aspx) provides a modern SharePoint web part that is just a thin wrapper around the Trumba spud widgets. This was required to allow the SharePoint site to reference our spuds.js API.  There really is no interaction between Trumba and SharePoint beyond them hosting the web part. The users browser requests the spud directly from trumba.com without any data communication between Microsoft and SharePoint. 

    We have not yet submitted the web part to Microsoft for inclusion in the app store.  We may do that in the future.


  2. If your page is HTTPS, locate the code on your page:

    <script type="text/javascript" src="http://www.trumba.com/scripts/spuds.js"></script><script type="text/javascript">

    Change the code by removing http: so the spuds.js line appears as follows:

    <script type="text/javascript" src="//www.trumba.com/scripts/spuds.js"></script><script type="text/javascript">

    If this does not work, there have also been reports of a conflict between the latest Firefox updates (May/June 2020) and the DuckDuckGo extension Privacy Essentials. Disable the DuckDuckGo Privacy Essentials in Firefox private windows and the calendar should reappear.


  3.   Trumba is a great way to get the word out quickly about changes to your upcoming events. If you do need to cancel or reschedule events, go to Cancel, remove, and delete events to learn about the pros and cons between canceling, removing, or deleting events. There, you’ll find links to specific topics about each method. Other approaches that might help:

    Having trouble, or seeing error messages, when you’ve tried to remove or delete events? See Troubleshoot getting rid of events 

    We’re always here to help: support@corp.trumba.com


  4.   You could always shift the start time for multiple events in bulk, but previously only by a selected number of hours. To improve the usability of this feature, you can now shift the start time for multiple events by a selected number of days, hours, and minutes.

    For more information, go to Update events

    Note: This is a T2 feature only, and is not available in “Trumba Classic.” See Learn more: T2 admin interface

  5. If you secure your calendar by requiring sign in with a visitor account, and if supported by your identity provider, you can change the default domain used with event actions for your calendar to trumba.com.

    Using trumba.com as the domain for event actions can improve performance for visitors applying single sign out.

    To change the domain used for event actions:

    1. Sign in to the appropriate publisher administrator account.
    2. On the left, under Other Tasks, click Customize Event Actions.
    3. On the Settings tab, in the Domain section, select trumba.com rather than eventactions.com.
    4. Click OK.

    SSO Help Topic


  6. Trumba has rewritten and replaced the "Trumba Classic" admin interface (UI) with a more modern, accessible, and mobile responsive UI, called "T2" (free for all Trumba customers)!

    Trumba Classic is still available for existing customers until July 1, 2020. We encourage all customers to start using T2 right now for all of their Trumba interactions.

    Aside from the significant speed and processing improvements, T2 includes several important new features. Learn more: T2 admin user interface. Here is a short video demonstrating Trumba's new T2 UI

    Please send any questions or feedback to: support@corp.trumba.com.

    All Trumba accounts will automatically transition to “T2 Only” on July 1, 2020.

    phase.jpg

    With this new interface, we also have to drop support for all versions of Internet Explorer, Including Internet Explorer 11 as it is not a modern web browser. Internet Explorer users will need to either move to Microsoft Edge or one of the browsers below.

    The web browsers that our new user interface support currently include:

    • Microsoft Edge
    • Google Chrome
    • Mozilla FireFox
    • Apple Safari

  7. With the "Automatically invite from wait list when space is available" option, you automatically invite (and reserve spaces for) people on the wait list when one or more spaces opens up. By adding a response timeout, you continue to invite the next person who joined the waitlist (automatically) if the previous invitee doesn't respond within a time limit that you set. With response timeout, it's first come, first serve amongst all the people invited, which makes this a great option to use to help fill the available spaces for your events. For more information, go to Manage the wait list.

     


  8. You can apply robot detection to event submission forms in Trumba. With robot detection enabled, event submitters must pass a CAPTCHA to attest that they are human, before they can submit an event. The placement is limited to the very top of the submission form and cannot be positioned at the bottom of the form.

    (A CAPTCHA is a program that presents a test designed to protect websites from non-human input, or “bots.”) For more information, go to Set Up an Event Submission Form.

     


  9. When editing an image in PicMonkey when using the Google Chrome browser it may display an alert:

    Ruh-roh, Shaggy! PicMonkey's trying to rock out, but your Flash player is slumping in the corner.

     

    To resolve this issue:

    • Click on the link on the alert “Learn how to activate Flash” and then follow the outlined steps in the topic.
    • You also enter the following URL In the Chrome URL address field: chrome://plugins/
    • On the Plugins page locate the Adobe Flash Player and checked the option to Always allowed to run

     

    NOTE: Flash Player will be discontinued in Chrome as of December 2020. PicMonkey will also be discontinued within Trumba Connect and Trumba Professional with the release of T2, the new Trumba user interface on July 1, 2020.

     


  10. Trumba Professional accounts do not have the option to send out automatic reminders to registrants, however if you have a Trumba Connect account, we do allow you to automatically set registration reminders for people who have registered for an event. How this works is that when you are in Trumba and you have set up event registration on the Event Registration Tab, you can click on the Event Email tab (only available on Trumba Connect accounts) and here you can see the Registered Attendees radio button. When this is checked, you will see you can automatically set up a 1st and 2nd reminder to only people that have registered for an event. The email reminders will be sent to the email address they used when registering for the event.

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