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Steve A

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  1. Trumba supports the creation of a wait list for event registration. When a wait list is created, the Trumba account holder can either manually invite others to register who are on the wait list when one or more seats open up for the event if an attendee cancels or the wait list can be set up to Auto-Invite. This option automatically invites people from a wait list instead of manually inviting them to register if one or more openings are available for your event. Here are a few help topics that go into a few more details on setting this up. SET UP EVENT REGISTRATION | MANAGE EVENT REGISTRATION RESPONSES
  2. If you have a mobile website designed for tablets and phones, you can easily create a version of your events calendar optimized for that site using the Mobile Table calendar view spud. The Mobile Table view has been pre-configured to display well on smaller mobile screens. But, as with other calendar views, you can customize the view to suit your specific needs. Here is a link to help topic for more details.
  3. When customizing colors in the Publishing Control Panel, a popup color picker lets you select from a palette of top used colors and specify color in HEX, RGB or HSV formats. You can even upload your own image and the color picker will display a custom palette of the top colors in the image. See Get the most out of the Color Picker for more information.
  4. Currently the Classic Table, List and Tile calendar views along with a the Photo Upcoming, Event Slider, and Upcoming Date table Promotion Spud allow you to control the fields that display. So on these views you can option show the Summary custom field and not the Description field. There is not an option currently to control the fields that appear on the event detail views. Currently all published fields will display on the Event Details page. You may want to also consider not creating a Summary custom field. Instead, you may be able to reserve and use the built-in Description field as your Summary. In the Description field, you may want to reserve the first 200 characters of the Description field as the "summary". On your calendar views you can then include the Description field and allow it to only display 200 characters, which would display the "summary" text. Then on the event details, you will see the full Description field, including the "summary" text.
  5. Trumba allows you to use your own custom registration icons for “Sign Up”, “Wait List” and “Event is Full” buttons. Because you customize buttons on a calendar-view-by-calendar-view basis, each view can use its own set of buttons if you like. NOTE: These calendar views do not support event registration buttons: Classic Month, Classic Multi-Week, News, Map, and Linear Grid. You are familiar with the default/basic registration buttons such as "Sign Up": You can enhance your calendar views and create a more visible registration button for Sign Up, Wait List and Event is Full. Here is an example of a custom sign up icon in use by the Classic Table calendar view: For additional information, please see our help topic on How to customize open registration buttons.
  6. If you event template is set up with the pre-defined event image and/or detail image field and you have added images to your images table within Trumba, you can quickly find an existing image and add it to an event or object by searching for the image by all or part of its name. Check out the online help topic for more details.
  7. You can publish different views of the same calendar on different pages of your website. All you have to do is embed, on each page where you want a new view, a slightly modified version of the main calendar spud code. To modify the code, add a url argument that uses a template parameter to specify the view. <script type="text/javascript" src="//www.trumba.com/scripts/spuds.js"></script> <script type="text/javascript"> $Trumba.addSpud({ webName: "name", url: {template: "viewname" }, spudType: "main"}); </script> Where it says "name", your calendar's unique web name for the published calendar appears. You can find the template parameter's "viewname" values here. For example, if you want to publish a calendar using the 3 Columns view, replace "viewname" with "3columns". To customize the main spud code and publish an alternate view In the Publishing Control Panel, on the Calendar Spuds tab, under Main Calendar Spud, copy the main calendar spud script code. Paste the code into a webpage where you want to publish the calendar with a different view. Modify the code you just pasted by adding a URL argument (as shown in the example above). For "view name," provide the name of the calendar view template name you want to use. Preview the page to make sure the code works and that you see the intended view.
  8. By default, event links in promotion spuds point to the version of your calendar hosted on trumba.com. You can easily change where event links point by putting the URL for your own calendar page into the Calendar Address field in Publish Settings. Updating the Calendar Address field affects more than just spuds. It also means that visitors who click event links in your calendar emails and RSS feeds will jump to the calendar on your website. To update a calendar's address Copy the URL for the page on your website where the main calendar spud is embedded. Tip Be sure to include the http:// or https:// portion of the URL. In your Trumba account, confirm that the published calendar you want to update is selected with a black check mark and click Publish. In the Publishing Control Panel, on the Publish Settings tab in the Publish Settings section, click Edit Publish Settings. For Calendar Address, paste the URL that you copied in step 1 and Click OK. Tip The calendar address URL must include http:// or https:// or it won't work. To see and test how promotion spuds respond to your calendar address updates, return to the Publishing Control Panel. Click the Promotion Spuds tab. The spud script now contains the teaserBase argument. As shown below, the value for that argument is the URL you pasted into the Calendar Address field. <script type="text/javascript"> $Trumba.addSpud ( { webName: "yourcalwebname", spudType: "upcoming", teaserBase: "URL for your calendar page" }); </script> To test where each promotion spud's event and other links take you, click Preview. Copy the updated promotion spud script that is displayed and replace the original script on your live website.
  9. Every published calendar has an event detail view, and event detail views are part of the main calendar spud. You can refine the styles and behavior of the event detail view in the Publishing Control Panel, independent of the main calendar view settings. Although a published calendar can only have one event detail view, there are two different event detail views you can select from: Event Detail (default) and Event Detail - Enhanced. If your calendar events include images and/or map links, go with the Event Detail - Enhanced view. With this view, you have more control over information, image, and map thumbnail layout, and the Description field can wrap around and under the image. Check out the online help topic for more information.
  10. By implementing Single Sign-On (SSO), you give Trumba publishers and editors access to their Trumba accounts through one standard sign-in process. No separate Trumba user names and passwords are required. For example, after SSO is set up, each Trumba account holder can use the same URL to directly access their individual accounts. To provide SSO support, Trumba uses the Security Assertion Markup Language (SAML) XML standard. Trumba, as the service provider, communicates with your organization's SAML 2.0 identity provider. Your identity provider controls the information used to authenticate and authorize users. Trumba does support the SAML protocol which ADFS also supports. On the Trumba side we just require the SAML metadata from your ADFS system and need to know how the users email address will be returned in the SAML response (either via the NameIdentifier element or a named attribute). The Trumba metadata for setting up the ADFS side is available at https://www.trumba.com/sp Please see our online help topic for step-by-step instructions on how to set this up.
  11. If you want to make the calendar fit into a set space that's narrower than the default calendar width, you can place it into a DIV tag, using the best width and height for your page, and use the overflow attribute to add scroll bars to the DIV container. For example, <div style="width:400px; overflow:auto;"> <script type="text/javascript" src="//www.trumba.com/scripts/spuds.js"></script> <script type="text/javascript"> $Trumba.addSpud ( { webName: "yourcalwebname", spudType: "spudtype" }); </script> </div> Special case: Multi-day template The Multi-day template requires a width of nearly 800px and behaves a little differently than the others. If your calendar uses this template, and you want it to fit into a narrower space, you need to take the code above one step further. First, you need to create a DIV for the dimensions you want the calendar to fill on your page. Then you create a second DIV to hold the calendar. This is what the code looks like: <div style="width:400px; overflow:auto;"> <div style="width:800px;> Spud code </div> </div>
  12. To display a calendar in a section of a page, such as a tab or drop-down, that is hidden when the page first loads: Use a call to the $Trumba.addSpud() method to load the calendar spud when a viewer first displays the hidden section. For example, in the case of a tab control, use an event handler to make the call. Provide the ID of the div (the tab, drop-down, or other section) that contains the spud by including the spudId argument in the $Trumba.addSpud() method. For a demonstration of how to display a calendar in a tab, view the commented source code. JQuery Tools tab control <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">'>http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> <html xmlns="http://www.w3.org/1999/xhtml">'>http://www.w3.org/1999/xhtml"> <head> <title>JQuery Tools Tab Sample</title> <link rel="stylesheet" href="http://jquerytools.org/media/css/tabs.css"/> <link rel="stylesheet" href="http://jquerytools.org/media/css/tabs-panes.css"/> <style type="text/css">.panes div { height: auto; }</style> <script src="http://cdn.jquerytools.org/1.2.5/full/jquery.tools.min.js" type="text/javascript"></script> </head> <body> <script type="text/javascript" src="http://www.trumba.com/scripts/spuds.js"></script>'>http://www.trumba.com/scripts/spuds.js"></script> <script type="text/javascript"> var calendarLoaded = false; function addSpudToTab() { $Trumba.addSpud({ webName: "trumbauevents", spudType: "main", spudId: "divSpud" }); calendarLoaded = true; } $(function () { $("ul.tabs").tabs("div.panes > div", { onClick: function (event, tabIndex) { if (tabIndex == 1 && !calendarLoaded) addSpudToTab(); } }); }); </script> <!-- the tabs --> <ul class="tabs"> <li><a href="#">Tab 1</a></li> <li><a href="#">Calendar Tab</a></li> </ul> <!-- tab "panes" --> <div class="panes"> <div>First tab contents.</div> <div id="divSpud"></div> </div> </body> </html> JQuery UI tab control <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> <html xmlns="http://www.w3.org/1999/xhtml"> <head> <title>JQuery UI Tab Sample</title> <link rel="stylesheet" href="http://code.jquery.com/ui/1.8.21/themes/base/jquery-ui.css" type="text/css" media="all" /> <style type="text/css">.panes div { height: auto; }</style> <script src="http://ajax.googleapis.com/ajax/libs/jquery/1.7.2/jquery.min.js" type="text/javascript"></script> <script src="http://code.jquery.com/ui/1.8.21/jquery-ui.min.js" type="text/javascript"></script> </head> <body> <script type="text/javascript" src="http://www.trumba.com/scripts/spuds.js"></script> <script type="text/javascript"> var calendarLoaded = false; function addSpudToTab() { $Trumba.addSpud({ webName: "trumbauevents", spudType: "main", spudId: "divSpud" }); calendarLoaded = true; } $(function () { $("#tabs").tabs({ select: function(event, ui) { if (ui.index == 1 && !calendarLoaded) addSpudToTab(); } }); }); </script> <div id="tabs"> <ul> <li><a href="#tabs-1">Tab 1</a></li> <li><a href="#tabs-2">Calendar Tab</a></li> </ul> <div id="tabs-1"> <p>First tab contents.</p> </div> <div id="tabs-2"> <div id="divSpud"></div> </div> </div> </body> </html> How the spud code works and how to customize it
  13. We currently do not have support to add events to a fan/business Facebook page directly. Another option for you is to use a third-party application that can take the RSS feed from your Trumba published calendar. You can find the link for your RSS feed by going to Publish>Feeds tab and you will see links for RSS, XML and iCal. In the third-party readers, these can often times take a feed and populate your Facebook page.
  14. There is not a way to download these statistics automatically. We do store 3-months of statistics within your account, so you will just want to make sure you access the Publisher Dashboard once a month to download/save the stats from the two previous months if you plan to keep this data. We do not have the ability to go beyond the three month time period.
  15. You can locate/search images within the Event Image and Detail Image fields. If you have either or both of these fields included in your event template, you will notice to the right of the Event image and Detail image fields a small search/magnification icon: When you click this search icon you will see a popup in the middle of the screen: As you type it returns a list of images that find a match/text within the image name if you are properly naming the images on your accounts. You will have to type in at least two characters to invoke the search. For example, if you type in “so” it will return the following images that match this search: You then pick an image from the search results and select OK, the popup will close and populate the image field even if the image isn’t in the regular image drop down (still limited to displaying 100 frequently used images): To ensure the search functionality works well for you, please ensure that during the import of an image that you enter a "friendly" display name for the image. At any time you can edit the image that has been added to an event and change the display name. You can also select the Images tab and edit each image and rename images so the display name more clearly identifies that images.
  16. The Location Search Control Spud can be set up to support either miles or km. To set this up, first select the published calendar on your account so it has a black check mark next to it. Select Publish>Publish Settings tab and then click Edit Publish Settings. Under the Publish Settings section locate the Distance unit of measure. If you want the Location Search to default to kilometers select the km option and click OK. On the Control Spuds tab, set up the Location Search spud and it will default to km.
  17. Trumba can support all of these scenarios. The preferred way of setting these up would be to have individual events with event registration, especially when it comes to sending out invitations to register for the event. If you do create a weekly repeating event with registration, you can set up the registration so that a visitor can select and register for only their selected occurrence; every event in the repeating series; visitor chooses specific occurrences from a list; or let the visitor choose from this list of options. These options are only valid if the event registration is set up with Open Sign Up. These options are not valid for when you Send invitations to register for an event. To recap: 1. Create a weekly repeating event for our meeting - You can currently do this, however I would recommend setting the events up as Open Sign Up with the option for the visitor to register for only their selected occurrence. 2. Invite the individual attendees via the "Distribution List" - Not recommended with events in a repeating series as they will not be able to select the specific event in the series they want to register for. 3. Determine how many days in advance the Event Registration should be sent out (i.e. 4 days before) - We do have this option as the invitation emails will be sent out when you click the OK button on the Pending Email screen that appears after clicking OK on the event registration screen. 4. Have Trumba automatically send out a weekly recurring invite (i.e. 4 days before) for each individual weekly meeting - We currently cannot do this, and this would be something you would have to manually set up and send out. We do offer a weekly email that can be sent out for a published calendar that you can schedule on a specific day of the week. If you do this, again I recommend setting up the events to be an Open Sign Up, and make sure the people you want to register for the events are part of the weekly email distribution list. 5. Allow each member the ability to register for each weekly meeting (i.e. 4 days before) - The only way currently to do this is when the event registration is setup as an Open Sign Up, as you can set it so they can Only their selected occurrence. This option does not apply to sending out invitations. 6. Have a reminder sent out 1 day before (or any other amount) - You can set up both a 1st and 2nd reminder that can be sent out to registrants. You can set the preferred time frame prior to the start date/time to send the reminder along with a custom message.. In addition, when a person registers for an event there is the option at the bottom of the registration form they can select to also be emailed a reminder minutes/hours/days/weeks before the event starts.
  18. If you have recently reset your password or requested a new password, you may find that you cannot log in to your Trumba account. If you have issues logging in to your Trumba account, try clicking this link to force a full sign out (https://www.trumba.com/t.aspx?z=PageThunderSignOut) and then sign in again at www.trumba.com. After you do this it is a good idea to close all instances of the browser and then restart the browser and go to www.trumba.com and sign in again using your email and password.
  19. We do support an animated promotion spud with images (Event Slider Promotion Spuds) as well as on the Fader and Vertical Crawler Promotion Spuds. The Photo Upcoming Promotion Spud can be used to display just images, however it does not support animation. Any images that are on an event calendar or promotion spud are not hyperlinked to the event, with the exception of the Event Slider. We also offer the Tile calendar view and images on the Tile view are hyperlinked to the event details. To add images, select your published calendar and click Publish>Promotion Spuds tab and if you are already using these spuds, select Edit Settings & Styles. If you are not yet using them, click Add a Promotion Spud in the upper right corner and select them from the list. On the Settings tab you will see the Image Options section where you can enable images for the top, bottom, left or right and specify the width/height.
  20. We do support a small subset of HTML tags within the Description field. You can try these tags as this will give you a bulleted list: <ul> <li>Coffee</li> <li>Tea</li> <li>Milk</li> </ul> If you have a Trumba Connect account, the built-in Description field, and any of the Multi-line custom fields, have the HTML editor where you can use the bullet list option.
  21. If your account is using the Event Submission Form add-on, you can hide the "All Day" option on the event submission form to prevent a person from submitting an event as an All Day event. You can locate this by going to your published calendar in Trumba and click Publish>Event Submission tab and click Edit Settings. You can uncheck: Allow All Day Events and then click OK to save the changes.
  22. You can customize the actions that appear at the top right corner of your published calendar. For example, you can show just the Print option or any combination of these four actions. The setting can be found by selecting your published calendar and click Publish>Calendar Spuds tab and click Edit Settings & Styles for the Main calendar spud and select the Calendar Actions Panel tab. Here you will see the options to hide/show those options.
  23. While the correct way to do underlining is with a CSS style, we do not currently allow CSS in the Description or other multi-text [fields due to security concerns (referenceing scripts). We do however allow a few basic HTML tags for bold, italic, bullets; anchor tag and img src tag in the Description field. As a tip, it is suggested to not underline text if it is not a hyperlink. The website W3Schools.com states that the underline tag is deprecated so it is a tag you may want to avoid.
  24. When you log in to Trumba, and often times people do check this option Automatically sign me in on this computer , that will expire over time and require you to log back in by entering your email and password. In addition a cookie has been installed to your browser. If you are having problems logging in, clear your browser cache and delete your cookies then make sure to close ALL instances of the browser you are using. Bring the browser back up and you should now be able to log back in. If you need your password reset, please email support@corp.trumba.com
  25. There is the Event Detail Link for both the Classic Table and List calendar views. To locate this, select your published calendar in Trumba and click Publish>Calendar spuds tab and then click Edit Settings & Styles for the List calendar view. Select the Events: Default tab and select the [add new field] drop down menu. From here you will see the Event Detail Link value you can select. Once selected the default label appears as “More…” that you can customize. Repeat the same steps with the Classic Table view, however for this view you will find the [add new field] on the General Settings tab.
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