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Steve A

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Everything posted by Steve A

  1. When you add or edit an event, you enter in the address in the Location field and select Map Link: You can also enter in Lat/Long coordinates. Trumba remembers the last 50 addresses you have mapped. When you click Recent, this is a fast way to automatically fill in and map the location field without having to retype and map the address manually. Click here for more information on adding map links to events.
  2. You can allow your site visitors to quickly post events to Facebook, Twitter and LinkedIn. This is only available on the Event Detail views for the event. The options appear at the bottom of the Event Details screen along with the other Event Actions such as Add to My Calendar, Forward to Friends, etc: If you select the Post to Facebook icon and you are not logged in to Facebook you will see a login screen for you to log in to your Facebook account. If you are logged in to Facebook and you click Post to Facebook, you will then see this screen whe
  3. We have options on the event detail view to allow visitors to quickly post events to Facebook and Twitter. LinkedIn is also another option that you can enable on the event detail settings. These options are only available on the Event Detail view for the event. The options appear at the bottom of the Event Details screen along with the other Event Actions such as Add to My Calendar, Forward to Friends, etc: If you select the Post to Facebook icon and you are not logged in to Facebook you will see a login screen for you to log in to your Facebook account.
  4. One other idea for you, if you do have a featured levels custom field set up on your account, you would use the Photo Upcoming Promotion spud and there is a setting within the Promotion Spuds to only display specific featured levels. You could position this promotion spud on your home page and it will link back to your main calendar page. There are also settings for the promotion spuds to only show the current days events. I think the promotion spud may work better for you instead of a main calendar if you plan on just showcasing a few featured events on the home page. Steve
  5. If you're having trouble signing in to your Trumba account: First, verify that you're using the correct email address and password. If your credentials are correct and you still can't sign in, click this link to force a full sign out. Then, try signing in again. If you're still having trouble, please use your browser settings to delete all cookies. Then restart the browser, and try signing in again. You can also email Support@corp.trumba.com and they can assist you.
  6. Unfortunately, Google cannot index/spider into the Trumba spuds. When you search for an event using Google for example, the results will display the hCalendar page (if your published Trumba calendar is set to be searchable), however there is not a link directly to the events. Trumba does offer a searchable web page that we can work with you on to easily setup. If you are interested, please contact Trumba Support.
  7. Google cannot index/spider into the Trumba spuds. When you search for an event using Google for example, the results will display the hCalendar page (if your published Trumba calendar is set to be searchable), however there is not a link directly to the events. Trumba can also work with you to create an SEO page for your site that may work for you. Please contact support@corp.trumba.com for more information.
  8. Issue: When importing an ICS file, the "Our Bad" error appears. Solution: Open the ICS file in a text editor such as Notepad. The ICS file may have a malformed new line characters in it: "\n". Remove these from the ICS file by performing a Find/Replace (with nothing or a space) and resave the file and it will then import correctly in to Trumba.
  9. When you use Trumba event registration with the Open Sign Up option enabled on the event registration tab, you see a Sign Up button next to the event title on the published calendar/event details. If you do not use the wait list options, once the event reaches the registration limit the icon will display as Event is full. The event will remain visible on the calendar. This button, along with the Sign Up and Wait List are customizable buttons (and the labels can also be customized) so you can create and upload your own button for various calendar views as well as the event detail views.
  10. We have the ability to hide the "new" and "changed" indicators on the digest (daily, weekly) emails that go out from your published calendars. You will need to be using the List Email template and not the Classic Email template. To turn off these indicators, select your published calendar so it has a black check mark and click Publish>Email tab and from here if you have not set up the List Calendar Email template. If you have already set up the Calendar Email template, click Edit Settings & Styles for the List Calendar Email. Select the New/Updated Events tab. On this page you can set
  11. The Month List control spud includes settings for customization. The Month List control spud can be found under the Publishing Control panel on the Control Spuds tab. When you select Add a Control Spud, you will see this spud that you can include on your webpage. This spud works well when positioned directly above the main calendar spud and allows a site visitor a quick way to navigate to different months on your calendar, instead of having to click the navigation buttons that are above/below the main calendar.
  12. The Timezone Picker Unlabeled Control Spud, is a spud that should be used on your website if your calendar includes events happening in multiple time zones and also allows visitors to change the timezone that events are displayed in as Trumba will automatically display the times of the events in that timezone. If you would like the Timezone Picker Control Spud to remember the timezone selected by the user so they do not have to select the timezone each time they visit your calendar, you can enable the option to "Remember visitor timezone" by selecting Edit Settings & Styles for the Timezon
  13. While the sorting of an RSS Feed is typically handled by the RSS Reader (browser), we offer a setting in the RSS Feed setting called "Publish Date Source". By default we will display the Event Start Date and we have seen this setting can cause some RSS Readers to reverse the order of your RSS Feed. What you can do is change this setting to "No Publish Date" and your RSS Feeds should now display in the correct order.
  14. Most calendars have several ongoing/recurring events and sometimes it makes sense to have two calendars, one for one-time events and the other for ongoing/recurring events. This way you can publish both calendars or publish each calendar on separate pages. By doing this you can then create promotion spuds to display just the ongoing events. Another idea for you if you do not want to set up another calendar is to set up a custom field, for example "Type of Event" and you could create a value called "Ongoing Event" and another value for "One time event". When you are adding events to your
  15. Trumba allows for event image resizing or cropping across supported promotion spuds and calendar views. You will see this for the Photo Upcoming Spud as well as a few of the Calendar Views. You can have the images automatically scale down to a specific width or height that you specify instead of having to resize the image prior to adding them to your events. For example, if you select Publish Settings>Promotion Spuds tab and then click Edit Settings & Styles for the Promotion Spud you will see these Image Options. If you change this to “Reduce” and set the width to 100 (Pixels) then
  16. For this Promotion Spud, there is a setting for "Events per page". When the value is set to one (1) this tells the spud to only show 1 event continuously. Since there is more than 1 event on the calendar that should be fading in and out on this spud, you want to increase this to possibly 2 or more. You can go higher depending on how many events you want the spud to "cycle" through. In addition to this setting, you can also edit the Fader Settings for the "Events per group". The default is set to 5 and you may want to change this to 1, which tells the spud to only display 1 event at a time.
  17. When you get yourself in to a situation like this, what has happened is that the events now become “orphans” as the owning calendar has been deleted, however the events were also tagged to “Also Show On” one or more calendars. When this happens, the events do not get deleted when the owning calendar is deleted as the events are still connected to one or more calendars. To correct this you can either open up each event one at a time (like you were doing) and remove the Also Shows On check marks, or follow these steps: 1. Open up one of these events within Trumba and you will see the Owning Ca
  18. I have heard it works best to disable the editing environment in Joomla when adding in Trumba spuds as clients have reported having the editing environment enabled edits/changes the Trumba javascript code preventing the Trumba spuds from loading on pages. I have not used Joomla, so unfortunately I am not well versed, so any feedback from other Trumba users using Joomla is appreciated! One error I have been hearing about is the following error when attempting to view a HTML page created in Joomla 1.5x that contains Trumba spuds: HTML Parsing Error: "Unable to modify the parent contain
  19. There is currently not a setting to allow the event title to be linked to the web link on the page. The only way you can currently do this would be to enter in the Event Title using an anchor tag. For example, if you have an event titled: “Job Resource Clinic”, what you could enter for the Event Title in Trumba would be: <a href="https://www.testwebsitee.org">Job Resource Clinic</a> This way the visitor will be taken to https://www.testwebsitee.org when they click on the event title. If you do set up your events like this, it can be a little tricky to edit them in Trumba, as t
  20. We have heard from a few clients who are having problems getting their pages to display properly in IE7 & IE8. As the page is loading, the error: “Operation Aborted…” appears and the Trumba spuds fail to load. The pages will load in all other browsers except for Internet Explorer. To solve this issue, you may have a line of code within your HTML file that needs to be corrected: window.addEvent('domready', function() {SqueezeBox.initialize({});});
  21. Unfortunately the Event Actions that appear on the popup cannot be removed. The only “workaround” I can suggest is for you to edit the settings. Go to Publish/Calendar Spuds tab and then click on Edit Settings & Styles for the Popup spud. Select the Styles tab and locate the Event Actions section. Here you can change the Link size to 0pt and also set the color to transparent. Go ahead and then click OK. Select the Publish Settings tab and click on Edit Settings & Icons. Select the Icons tab and locate the Event Action Icons section and change these icons to [No image] and then click OK
  22. By default there is a "Subscribe" link that appears directly above the main calendar spud and if your published calendar is set up with a daily or weekly email option, a visitor will be able to subscribe to your calendar. In addition to the Subscribe link, another idea would be to create a graphic/text link on the page that a visitor can click on to subscribe to your calendar and include a hyperlink to this URL: https://eventactions.com/eventactions/uniquewebname#/subscribe You can locate the unique web name for your published calendar by selecting Publish Settings>Publish Settings tab
  23. We currently do not have a way to collect payment for a featured event listing. I have worked with a few clients who are doing something very similar and what they do is require the submitter to become a member before they can post events. Create some type of authentication page they have to first pass through in order to get to the Event Submission Form page. Another idea for you would be create a required custom field (that is unpublished) but is visible on the event submission form. You can provide details on the Event Submission Form or on the page that controls the spud with instruct
  24. There is a setting that will control whether or not recurring events continue to display on your calendar and that is the setting titled "Include events that started in the past.". If you go to Publish Settings>Calendar Spuds tab, you will want to click Edit Settings & Styles for your calendar views and ensure this option is checked.
  25. This issue appears to be the “document.getElementById” in the addSpud code. You are trying to reference the earlier <input> elements at the beginning by ID but the input elements only have a name property and not ID. If you can change the highlight “name” to “id” then it should work. <input type="hidden" name="trumbaname" value='cape_ann' /> <input type="hidden" name="hotelid" value=2646 /> <script type="text/javascript" src="//www.trumba.com/scripts/spuds.js"></script>'>//www.trumba.com/scripts/spuds.js"></script> <script type="text/java
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