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Steve A

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Everything posted by Steve A

  1. For this Promotion Spud, there is a setting for "Events per page". When the value is set to one (1) this tells the spud to only show 1 event continuously. Since there is more than 1 event on the calendar that should be fading in and out on this spud, you want to increase this to possibly 2 or more. You can go higher depending on how many events you want the spud to "cycle" through. In addition to this setting, you can also edit the Fader Settings for the "Events per group". The default is set to 5 and you may want to change this to 1, which tells the spud to only display 1 event at a time.
  2. When you get yourself in to a situation like this, what has happened is that the events now become “orphans” as the owning calendar has been deleted, however the events were also tagged to “Also Show On” one or more calendars. When this happens, the events do not get deleted when the owning calendar is deleted as the events are still connected to one or more calendars. To correct this you can either open up each event one at a time (like you were doing) and remove the Also Shows On check marks, or follow these steps: 1. Open up one of these events within Trumba and you will see the Owning Calendar states it is owned by “Deleted Calendar”. 2. Directly below this area you will see the Also Shows On section and there will be one or more calendars checked in this list that you want to identify. Cancel out of the event so you are back to your Trumba editing environment. 3. Select one of the calendars that you identified in Step 2 so it appears with a black check mark, and uncheck all other calendars so no green check marks appear. 4. In the search field, type in either the event title or keywords from the event you want to remove and click Go. You should now see all of the events matching your search which are the events you want to remove from your calendar. 5. Change your editing view to “List” view and within this view, click Select All and all of the events on this page (up to 100 per page) will be automatically checked with a check mark. 6. In the drop down menu above the selections, select the option "Remove events from “<calendarname>” and then click Go. If you have several of these events in the past or in to the future, you will want to click the small arrows above the selection area to move forward/back and then repeat steps 5 and 6 until all of these events are removed.
  3. I have heard it works best to disable the editing environment in Joomla when adding in Trumba spuds as clients have reported having the editing environment enabled edits/changes the Trumba javascript code preventing the Trumba spuds from loading on pages. I have not used Joomla, so unfortunately I am not well versed, so any feedback from other Trumba users using Joomla is appreciated! One error I have been hearing about is the following error when attempting to view a HTML page created in Joomla 1.5x that contains Trumba spuds: HTML Parsing Error: "Unable to modify the parent container" error, (with a specific line in the code that is causing the error) when loading the main calendar spud in Trumba using Joomla 1.5x The solution was to go to libraries/joomla/html/html/behavior.php located under the Joomla install root and edit the line of code specified in the error message and you want to locate this line of code: $tooltipInit = ' window.addEvent(\'domready\', function(){ var JTooltips = new Tips($$(\''.$selector.'\'), '.$options.'); });'; Replace 'domready' with 'load' and it should eliminate the error so the Trumba spuds can load properly. That is all of the information we currently have on Joomla issues that are being reported.
  4. There is currently not a setting to allow the event title to be linked to the web link on the page. The only way you can currently do this would be to enter in the Event Title using an anchor tag. For example, if you have an event titled: “Job Resource Clinic”, what you could enter for the Event Title in Trumba would be: <a href="https://www.testwebsitee.org">Job Resource Clinic</a> This way the visitor will be taken to https://www.testwebsitee.org when they click on the event title. If you do set up your events like this, it can be a little tricky to edit them in Trumba, as the event is now a link to a website. To edit these events in Trumba you will have to click the drop down arrow next to the event title and then select Edit Event.
  5. We have heard from a few clients who are having problems getting their pages to display properly in IE7 & IE8. As the page is loading, the error: “Operation Aborted…” appears and the Trumba spuds fail to load. The pages will load in all other browsers except for Internet Explorer. To solve this issue, you may have a line of code within your HTML file that needs to be corrected: window.addEvent('domready', function() {SqueezeBox.initialize({});});
  6. Unfortunately the Event Actions that appear on the popup cannot be removed. The only “workaround” I can suggest is for you to edit the settings. Go to Publish/Calendar Spuds tab and then click on Edit Settings & Styles for the Popup spud. Select the Styles tab and locate the Event Actions section. Here you can change the Link size to 0pt and also set the color to transparent. Go ahead and then click OK. Select the Publish Settings tab and click on Edit Settings & Icons. Select the Icons tab and locate the Event Action Icons section and change these icons to [No image] and then click OK. All of the event actions and icons will now “disappear” from the event detail, with the exception of the small drop down field icon – and we do not have a way of hiding that for you.
  7. By default there is a "Subscribe" link that appears directly above the main calendar spud and if your published calendar is set up with a daily or weekly email option, a visitor will be able to subscribe to your calendar. In addition to the Subscribe link, another idea would be to create a graphic/text link on the page that a visitor can click on to subscribe to your calendar and include a hyperlink to this URL: https://eventactions.com/eventactions/uniquewebname#/subscribe You can locate the unique web name for your published calendar by selecting Publish Settings>Publish Settings tab and then select Edit Publish Settings and locate the Unique Web Name field.
  8. We currently do not have a way to collect payment for a featured event listing. I have worked with a few clients who are doing something very similar and what they do is require the submitter to become a member before they can post events. Create some type of authentication page they have to first pass through in order to get to the Event Submission Form page. Another idea for you would be create a required custom field (that is unpublished) but is visible on the event submission form. You can provide details on the Event Submission Form or on the page that controls the spud with instructions on how to pay for the listing that directs that person to PayPal for example. Once they pay for the listing on PayPal, if they get a confirmation code, your custom field could be where they enter in that confirmation code. When they submit the event, you as the approver can verify that code to ensure that they have paid for the listing and if so, you can approve the event. If it is not a valid code you can reject the submission.
  9. There is a setting that will control whether or not recurring events continue to display on your calendar and that is the setting titled "Include events that started in the past.". If you go to Publish Settings>Calendar Spuds tab, you will want to click Edit Settings & Styles for your calendar views and ensure this option is checked.
  10. This issue appears to be the “document.getElementById” in the addSpud code. You are trying to reference the earlier <input> elements at the beginning by ID but the input elements only have a name property and not ID. If you can change the highlight “name” to “id” then it should work. <input type="hidden" name="trumbaname" value='cape_ann' /> <input type="hidden" name="hotelid" value=2646 /> <script type="text/javascript" src="//www.trumba.com/scripts/spuds.js"></script>'>//www.trumba.com/scripts/spuds.js"></script> <script type="text/javascript"> $Trumba.addSpud({ webName: document.getElementById('trumbaname').value, spudType: "upcomingvcrawler", teaserBase: "http://www.dotcomcierge.com/calendar.asp?id="'>http://www.dotcomcierge.com/calendar.asp?id="'>http://www.dotcomcierge.com/calendar.asp?id="'>http://www.dotcomcierge.com/calendar.asp?id=" + document.getElementById('hotelid').value, detailBase: "http://www.dotcomcierge.com/calendar.asp?id=" + document.getElementById('hotelid').value }); </script> Change to: <input type="hidden" id="trumbaname" value='cape_ann' /> <input type="hidden" id="hotelid" value=2646 /> <script type="text/javascript" src="//www.trumba.com/scripts/spuds.js"></script> <script type="text/javascript"> $Trumba.addSpud({ webName: document.getElementById('trumbaname').value, spudType: "upcomingvcrawler", teaserBase: "http://www.dotcomcierge.com/calendar.asp?id=" + document.getElementById('hotelid').value, detailBase: "http://www.dotcomcierge.com/calendar.asp?id=" + document.getElementById('hotelid').value }); </script>
  11. At this point there are no plans to have this type of feature. We only support event registration, for both free and paid events.
  12. Try this and if this does not work, please send us a link to the page and our dev team can research further for you. <script type="text/javascript" src="//www.trumba.com/scripts/spuds.js"></script> <script type="text/javascript"> $Trumba.addSpud({ webname: document.getElementById('trumbaname').value, spudType: "upcomingvcrawler", teaserBase : "https://university.trumba.com/online_calendars/main_month.aspx" }); </script>
  13. To add an image to the Hosted view only if you are using the Trumba Hosted Calendar page instead of embedding the spud code within your HTML pages. Here are the steps to add an icon/image to your Hosted Calendar view. 1. Publish your calendar and then click on the Hosted View tab at the far right. 2. Click Edit Settings & Styles 3. Select New for the Photo or logo field to locate and attach your logo. 4. Click OK. Note: The image you select is limited to a width of 170px and it will appear in the upper left corner of the Trumba Hosted calendar page.
  14. To customize this text you can click Edit Settings & Styles for the Promotion Spud you are using and locate the Display Options section: By default we display “ See All »” so the default value you will see listed is: “See all »” (“»” = the '»' character). You can change the label to “See All Events” for example or “See All Events »” (which would display as “See All Events»”), etc.
  15. You can enable a custom sort order sequence number on the List of Choices fields that allows you to specify the order of values when entering data and/or filtering events. To change the order, go to Define Custom Fields and edit the custom field(s) that are part of your List of Choices and you will now see the option for Custom Sort Order. Edit each value and give each value a number. Here is the link to the help topic. Calendars cannot be listed with a custom sort order and will display in alphabetical order.
  16. What you can do is place the main calendar spud in a new section of your search results page. You can dynamically pass the search keywords into the “addSpud” javascript call so that the spud will display events matching the keywords. You can search your site using Google search then pass in the same search string to the “url: { search: <searchStr> }” parameter to the TrumbaAddSpud javascript call. Search parameter help topic.
  17. I did some additional research on the WordPress.com Support Forum and found that Javascript and flash aren't allowed, for security reasons. You may try and add the spud code as an HTML widget. There's no WordPress plugin for Trumba.
  18. The current setting for your iCal feed may be set with the default settings that only show a maximum number of events of 200 with a start date of "Current week" and an end date of "Current week + 5 weeks". If you click on Publish, then select the Feeds tab go ahead and click Edit Settings & Styles for the iCal feed (you may want to repeat these steps for the other calendar feeds). You can change the Start date and End dates, as well as the maximum number of events to display, with a maximum of 1,000 events per feed.
  19. Have you tried changing the height of the event submission form on your page? It is currently "height: 775", however it is hard to know what the height should be as you will no idea how long the submission will be based on the contents of the Notes field. I see you have some instructions below the form and you may want to put these instructions within the event submission form, possibly in the Before Submitter Section. Another idea would be to place the event submission form within a DIV tag or iFrame and possibly use scroll bars?
  20. The spud code that Trumba generates does not have specified width/height as the code instead will conform to the width/height of the container it is embedded. Within Trumba you can go to the Publishing Control Panel and preview the various spuds. The previews of each spud will show you the width in pixels and you can resize the preview page to determine the width that will work best for you and then on your webpage, make the width of that container (table) match this width and drop in the spud code.
  21. There are a few ways that you can do this. One way is to select the event in Trumba and then select the Event Registration tab. From here you will see the registration details for this event along with the option to "Export Registration Data" as a CSV file. Another option is to select "Registration Report" under "Other Tasks", which you will find listed on the main Trumba interface page below your calendar listing on the left part of the screen. You can select the Calendar from the drop down menu and then specify a date range and then either run a report or download as a CSV file. This report will show you all event registration data for all events for the specified calendar. If you have a Trumba account you can also use our API and run a Registration Feed: https://www.trumba.com/help/api/regservicefeeds.aspx
  22. With any custom field that you create, it can either be published (appear with the event) or hidden. There currently is not a way to have a custom field display both ways. Instead of creating a custom field called Summary, hopefully you can use the built-in Description field and treat this as your Summary field, or you can continue to use your Summary custom field, then just remember to not enter any text in the Description field.
  23. By default the Description field will display all of the text when you view the Event Details from a published calendar. If you are referring to the character limit for the Description field when viewing a calendar, there is a default of 10,000 characters for the Description field. When viewing the Classic Table view, the default is to display 1,000 characters, however this can be increased/decreased by selecting Edit Settings & Styles for the Classic Table calendar view on the Calendar Spuds tab.
  24. We recommend keeping your account with bluehost.com, this way when you create your website and webpages you can embed the Trumba spud (javascript) code within your own HTML pages. Within Trumba you can customize the styles and settings for each of the spuds so it becomes "branded" with the look and feel of your site. With your Trumba subscription, we do host your data. So all of your event information is stored on our servers and the spud code embedded on your site makes calls to our servers to display the spuds and events. We also do provide a complimentary Hosted calendar page for every published calendar. While limited in the spuds it can display and the layout options, it is useful for customers who do not have the ability to embed the spud code within their own webpages and instead just link to the hosted view provided by Trumba. Here is a link to a help file that goes in to a little more detail on publishing a calendar from Trumba.
  25. Announcement email, includes the Announcement, 1st Reminder and 2nd Reminder is intended to be used if you have set up an event and you would like to send the event information to a group of people on a distribution list to promote an event. For events that do not have event registration, use Announcements to send out an initial announcement to your distribution list and up to two reminders: If visitors have already registered for an event and you have created a custom registration form, you have the option of making sure people who register receive an email confirmation about their registration. In addition, on the Registration tab, you have the option of having the system send a 1st and 2nd reminder to only confirmed registrants: When a visitor registers for the event, they are also presented with the option of having an email reminder sent to them "x" days before the event starts.
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