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Steve A

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Everything posted by Steve A

  1. While some editor accounts are able to create calendars within their accounts, they cannot publish these calendars. If you have an editor that needs to publish a calendar you will want to convert the Editor account to a Publisher account. The Editor accounts are available for users who only need to add, delete and change events. If calendars need to be created that will be published, you want to create these on the Publisher account and then share the calendars with the Editors and give the Editor the right to Add, Delete and Change events.
  2. You can customize this email by selecting the published calendar and then select Publish>Email tab. At the very bottom of this page is the Event Submission Form email. Click Edit Settings & Styles to edit the email template.
  3. By default, custom field values are listed alphabetically. While alphabetical order often makes sense, in some situations a custom sort order makes it quicker for editors to add events and easier for visitors to scan category lists. You can apply a custom sort order to any list of choices custom field. MORE INFORMATION: https://www.trumba.com/help/fields/customsortorder.aspx
  4. We do cache the events for a period of 10 minutes in your browser. Typically if you delete the browser cache and close/restart the browser, or even open up the calendar page in another browser (FireFox or Internet Explorer) it will force a refresh. Also if you change your filter view or click the Prev/Next navigation buttons on your calendar, this will often force the refresh as well. If you are in your Trumba account, you can go to Publish>Calendar Spuds tab and click Preview for each of the calendar previews and you will find that these views are not cached and will reflect the current event listings on your published calendar.
  5. This is not functionality that is built in to Trumba, however you could design a webpage where a visitor would "Sign-In" to your site and after they have been validated, you could then have an auto-generated email send that email address the password to your password protected calendar. Steve
  6. Hi Kevin, We have added the option that now allows you to Select All | None instead of having to select each email separately. Can you confirm that you are seeing this? If you do a select all and these are added do you still get the same behavior you described earlier where some addresses get added and others do not? Since we are not able to reproduce this behavior would you be willing to email me at support@corp.trumba.com the next time you are ready to perform this function? What I would like to do is review the existing distribution list on your account and see if I can reproduce this on your account. Let me know if this will work for you. Thanks, Steve
  7. The event submission form settings do allow you to hide some or all of the repeating options or pick and choose specific repeating patterns to hide; change the labels of most of the built-in fields and you can also set an option to set All Day as the default duration on the form. You can find these settings for the event submission form under Publish>Event Submission tab and then click Edit Settings & Styles. You can customize the event submission form and include additional instructions in one of the three text fields (Before Submitter; After Submitter Info or Before Event Info sections). Here you can provide detailed instructions on how to fill out the form and what values to enter/provide into each field below. This may help clarify it for the users to help avoid confusion.
  8. You can locate this setting when you click Edit Settings & Styles for each of your calendar views when you go to the Publish>Calendar spuds tab. You will notice the option under the Navigation Buttons section to display the bottom navigation. This will allow the Prev/Next buttons to also be displayed at the bottom of the calendar view. If you would like to create your own buttons or use your own images for navigation, see more information here: https://www.trumba.com/help/publish/pub_icons.aspx
  9. Here are links to help topics that go into more details: Trumba Help: Embed spuds, spud code, and API: https://www.trumba.com/help/toc_embedhome.aspx Trumba Help: Upcoming events spud API: https://www.trumba.com/help/api/upcomingapi.aspx Trumba Help: Calendar List spud API: https://www.trumba.com/help/api/mixinapi.aspx Trumba Help: Main calendar spud API: https://www.trumba.com/help/api/maincalapi.aspx Trumba Help: Date Finder spud API: https://www.trumba.com/help/api/datefinderapi.aspx Trumba Help: Month List spud API: https://www.trumba.com/help/api/monthlistapi.aspx Trumba Help: View Chooser spud API: https://www.trumba.com/help/api/viewchooserapi.aspx
  10. We offer two Event Details views that you can select from. To allow wrapping of the Description text around an image, what you do is set up your Event Detail to use Event Detail - Enhanced view. The Event Detail option does not allow for text wrapping around the image. When you set up or edit the Event Detail - Enhanced view, on the Settings tab, under Field Settings, you will want to set the Description Location to Above custom fields. Then for the Image position, which is under the Detail Image section, set Image position to Right.
  11. Thanks for this feedback on ways to improve the image library functionality. I know the dev team has long term plans to make this area of the product more robust, and I will be sure this feedback is relayed. As for deleting images that have not been used for a period of time, this is not something we plan on implementing as all event data is owned and controlled by the Trumba account holder. All event data will remain within the account until the account holder deletes the event, images or calendars from their accounts.
  12. Under Define Fields, locate the custom field and select Settings. When you create and/or edit a custom field, as long as you have checked the option Allow this field to be published, that field will be available for that event template. The field will only display on the published calendar when data is entered for the field. Also, some calendar views may not display all of the custom fields. The event detail view and feeds will always show all custom fields if there is data in those custom fields.
  13. While you can export the registration list from an event that has registration, Trumba does not allow the registration data to be imported back in to a new event.
  14. While we cannot attach files to events (only images can be uploaded and attached, you can link to any file within a weblink field or a free form text field and the Description field. For example, in the Description field (or any other free form text custom field you set up), if you want to link to a PDF or Word document for a conference, you could type in the following text Please <a href="https://www.domain.com/conference.pdf">click here</a> for additional information on this conference. When published, the words "click here" (or whatever text you choose) will be hyperlinked to the PDF file and that file will open and display in a new window. You can also use the web link field to enter in the URL for the file if the file or just enter in the URL in any text field: https://www.domain.com/conference.pdf If you have Trumba Connect, all multi-line text fields, including the Description field have an HTML editor. If you use the editor, it is much easier to attach the links to PDFs, brochures, Word docs, videos, etc.
  15. We do not support the embedding of Trumba spuds into an email signature. Even though email programs support HTML, there is currently not reliable support for javascript code snippets in email programs. You could provide a URL to your main calendar within the email signature as an alternative.
  16. What I would recommend for this would be to use a Permalink. By using a Permalink you can embed the URL into a newsletter or email and it will link directly to the event detail page for the specific event.
  17. Our standard pricing for one Publisher account is $99.95 per month and Editor accounts are an additional $30 per month for each Editor. Editors can add, edit and delete events but not publish calendars from their accounts. You can have all calendars be published from one Publisher account and share out one or more calendars with the Editor accounts. Here is a link to our current Pricing page and a chart that compares the features available to both Publishers and Editors, that may help answer any additional pricing Our pricing page describes what you get when paying the monthly fee of $99.95 for Trumba Connect, which is the following: Hosted calendar software and event content management system. Frequent automatic updates and product enhancements. One Trumba Connect single user license. Technical support by phone, email, and the product support forum. Creation of unlimited number of calendars, templates and fields. Two complimentary clients service hours ($150/hour value) We also offer add-on features to your monthly subscription at an additional cost: Event Submission Form functionality Custom Objects Trumba Client Services Service Level Agreements If you have any additional information on pricing, please contact Trumba Sales at 1-800-925-0388. Trumba Connect is supported on both Windows and Mac operating systems using the most current versions of Edge, Internet Explorer, Fire Fox, Google Chrome and Safari web browsers.
  18. Our only recommendation at this point is to set up these events without putting them as part of a repeating series or manually enter them throughout the year on the months that end up having a fifth Friday.
  19. I am not sure if this will save you much more time, however another idea for you is to use an RSS feed, as this is a very quick and easy way to capture the event data, including images as we just added images to RSS feeds a few weeks ago. To capture the feed, go to Publish and click on the Feeds tab and preview the RSS feed. One can also go to: https://www.trumba.com/calendars/<uniquewebname>.rss to view the RSS feed for any published calendar. With this feed you can copy and paste in to Constant Contact or Word for example and edit further if needed. I noticed that you have opted to hide the Calendar Actions Panel for your main calendar, which when visible, does allow a site visitor the option to subscribe to your RSS feed from your calendar. To show this you can select Publish>Calendar Spuds>and then select Edit Settings & Styles for the Main Calendar spud. From here, select the Calendar Actions Panel and change the Display to Show. Also, if you do decide to use the RSS feed for this purpose, you may notice with you calendar the RSS feed is a little slow to display as it appears there are some rather large images (in pixels) that are included as Event Images within the events on your calendar. Some of the larger ones I spotted are 578px x 392px; 600px x 986px and 568px x 696px, so they will take a few seconds longer to display in the feed. As a tip you may want to reduce those in size prior to importing into Trumba so they are closer to the actual display size you want them to appear on the calendar display.
  20. The calendar (digest) emails are not saved, however if you have customized the message of the email that will remain intact until you update it. You can always click on the Email button and add additional people to the distribution list and then click Send Next Email Now, and you will then be presented with an option to remove existing people from the distribution list for this specific mailing.
  21. When you set up an event that includes registration, the section that states "No registration information exists for this event" will appear until you have people signing up for the event that are providing you the information based on the contents of the registration form that is part of the event. What you also want to do is select the option to have Open Sign Up for the event and/or send invitations to register for this event so people know they need to sign up for the event. When you check "Open sign up for this event" you will see a Sign Up button next to the event title in most calendar views. You may also want to set a registration limit on this event, as well as set the maximum number of guests an attendee can bring to the event. Here are a few links to some Help files that goes into more details on setting up events with Event Registration: MORE INFORMATION: https://www.trumba.com/help/events/eventinvite_how.aspx MORE INFORMATION: https://www.trumba.com/help/events/eventinvite_manage.aspx
  22. Trumba supports international date formats and a variety of time formats, including 24-hour time format.To edit these settings, click on Publish and then select the Calendar Spuds tab and then click Edit Settings & Styles for each of your calendar views. Repeat the same steps for your Promotion spuds and Feeds.Spud Settings - Each spud (calendar views, promotion spuds, feeds) contains format settings for events as well as page headers and group headers when necessary. The default settings for spuds will match the existing format of each spud so you should see minimal changes to existing spud dates and times.Event Actions – Date format settings are available for the Event Action page by selecting Customize Event Actions under the OTHER TASKS section.
  23. Ongoing Events – We have special handling for ongoing events to display dates with a leading phrase such as Ongoing through Jan 1, 20xx. Ongoing events are multi-day events that started in the past but end in the future. The setting lets you omit the past start date and show the event date in a configurable format.
  24. Trumba supports international date formats and a variety of time formats, including 24-hour time format. To edit these settings, click on Publish and then select the Calendar Spuds tab and then click Edit Settings & Styles for each of your calendar views. Repeat the same steps for your Promotion spuds and Feeds. Spud Settings - Each spud (calendar views, promotion spuds, feeds) contains format settings for events as well as page headers and group headers when necessary. The default settings for spuds will match the existing format of each spud so you should see minimal changes to existing spud dates and times. Event Actions – Date format settings are available for the Event Action page by selecting Customize Event Actions under the OTHER TASKS section.
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