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Steve A

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Everything posted by Steve A

  1. What you can do is place the main calendar spud in a new section of your search results page. You can dynamically pass the search keywords into the “addSpud” javascript call so that the spud will display events matching the keywords. You can search your site using Google search then pass in the same search string to the “url: { search: <searchStr> }” parameter to the TrumbaAddSpud javascript call.
  2. Hi, I did some additional research on the WordPress.com Support Forum and found that Javascript and flash aren't allowed, for security reasons. We would like to hear from anyone that has had success with this. thanks, Steve Trumba Support
  3. The current setting for your iCal feed may be set with the default settings that only show a maximum number of events of 100 with a start date of "Current week" and an end date of "Current week + 5 weeks". If you click on Publish, then select the Feeds tab go ahead and click Edit Settings & Styles for the iCal feed (you may want to repeat these steps for RSS and Atom feed as well). You can change the Start date and End dates, as well as the maximum number of events to display.
  4. Have you tried changing the height of the event submission form on your page? It is currently "height: 775", however it is hard to know what the height should be as you will no idea how long the submission will be based on the contents of the Notes field. I see you have some instructions below the form and you may want to put these instructions within the event submission form, possibly in the Before Submitter Section. Another idea would be to place the event submission form within a DIV tag or iFrame and possibly use scroll bars?
  5. While our development team likes the idea and sees potential, they would like me to get some additional information from you on how you (and others) see this potentially working with the events in Trumba. Feel free to send us scenarios, links to other sites, etc. Trumba displays events on a calendar based on the start date of the event. If you have an ongoing event, like an art exhibition, I can see where a user rating system could work. Is that the type of events you have in mind? If there is a one-time event on the calendar, let's say it starts on May 1, 2009 by the time a user adds a comment or ranks the event they would have had to attend the event first and by that time the event will no longer display as an event on the calendar unless the user goes "back in time" to view the event. We are trying to better understand the usefulness of this if that is the use case scenario for this feature? Or is the scenario where you want to allow visitors to your site the option of looking at all of the events you have listed in the future and have a way of saying "I was at this event last year and highly recommend it!". Then the more people that recommend a specific event it gets 5 stars, etc?
  6. The spud code that Trumba generates does not have specified width/height as the code instead will conform to the width/height of the container it is embedded. Within Trumba you can go to the Publishing Control Panel and preview the various spuds. The previews of each spud will show you the width in pixels and you can resize the preview page to determine the width that will work best for you and then on your webpage, make the width of that container (table) match this width and drop in the spud code.
  7. There are a few ways that you can do this. One way is to select the event in Trumba and then select the Event Registration tab. From here you will see the registration details for this event along with the option to "Export Registration Data" as a CSV file. Another option is to select "Registration Report" under "Other Tasks", which you will find listed on the main Trumba interface page below your calendar listing on the left part of the screen. You can select the Calendar from the drop down menu and then specify a date range and then either run a report or download as a CSV file. This report will show you all event registration data for all events for the specified calendar. If you have a Trumba account you can also use our API and run a Registration Feed: http://www.trumba.com/help/api/regservicefeeds.aspx
  8. With any custom field that you create, it can either be published (appear with the event) or hidden. There currently is not a way to have a custom field display both ways. Instead of creating a custom field called Summary, hopefully you can use the built-in Description field and treat this as your Summary field, or you can continue to use your Summary custom field, then just remember to not enter any text in the Description field.
  9. By default the Description field will display all of the text when you view the Event Details from a published calendar. If you are referring to the character limit for the Description field when viewing a calendar, there is a default of 10,000 characters for the Description field. When viewing the Classic Table view, the default is to display 1,000 characters, however this can be increased/decreased by selecting Edit Settings & Styles for the Classic Table calendar view on the Calendar Spuds tab.
  10. We recommend keeping your account with bluehost.com, this way when you create your website and webpages you can embed the Trumba spud (javascript) code within your own HTML pages. Within Trumba you can customize the styles and settings for each of the spuds so it becomes "branded" with the look and feel of your site. With your Trumba subscription, we do host your data. So all of your event information is stored on our servers and the spud code embedded on your site makes calls to our servers to display the spuds and events. We also do provide a complimentary Hosted calendar page for every published calendar. While limited in the spuds it can display and the layout options, it is useful for customers who do not have the ability to embed the spud code within their own webpages and instead just link to the hosted view provided by Trumba. Here is a link to a help file that goes in to a little more detail on publishing a calendar from Trumba.
  11. Event Mail, which includes the Announcement, 1st Reminder and 2nd Reminder is intended to be used if you have set up an event and you would like to send the event information to a group of people on a distribution list to promote an event. If visitors have already registered for an event and you have created a custom registration form, you have the option of making sure people who register receive an email confirmation about their registration. In addition, on the Event Email tab, you have the option of having the system sent a 1st and 2nd reminder to only confirmed registrants: When a visitor registers for the event, they are presented with the option of having an email reminder sent to them "x" days before the event starts.
  12. While some editor accounts are able to create calendars within their accounts, they cannot publish these calendars. If you have an editor that needs to publish a calendar you will want to convert the Editor account to a Publisher account. The Editor accounts are available for users who only need to add, delete and change events. If calendars need to be created that will be published, you want to create these on the Publisher account and then share the calendars with the Editors and give the Editor the right to Add, Delete and Change events.
  13. You can customize this email by selecting the published calendar and then select Publish>Email tab. At the very bottom of this page is the Event Submission Form email. Click Edit Settings & Styles to edit the email template.
  14. By default, custom field values are listed alphabetically. While alphabetical order often makes sense, in some situations a custom sort order makes it quicker for editors to add events and easier for visitors to scan category lists. You can apply a custom sort order to any list of choices custom field. MORE INFORMATION: https://www.trumba.com/help/fields/customsortorder.aspx
  15. We do cache the events for a period of 10 minutes in your browser. Typically if you delete the browser cache and close/restart the browser, or even open up the calendar page in another browser (FireFox or Internet Explorer) it will force a refresh. Also if you change your filter view or click the Prev/Next navigation buttons on your calendar, this will often force the refresh as well. If you are in your Trumba account, you can go to Publish>Calendar Spuds tab and click Preview for each of the calendar previews and you will find that these views are not cached and will reflect the current event listings on your published calendar.
  16. Hi Joe, This is not functionality that is built in to Trumba, however you could design a webpage where a visitor would "Sign-In" to your site and after they have been validated, you could then have an auto-generated email send that email address the password to your password protected calendar. Thanks, Steve
  17. I just went in to your account and fixed this for you as it looks like this setting on the Event Submission Form the following option was checked: "Include unpublished custom fields in submitter section". I unchecked this and it now appears correct.
  18. Hi Kevin, We have added the option that now allows you to Select All | None instead of having to select each email separately. Can you confirm that you are seeing this? If you do a select all and these are added do you still get the same behavior you described earlier where some addresses get added and others do not? Since we are not able to reproduce this behavior would you be willing to email me at support@corp.trumba.com the next time you are ready to perform this function? What I would like to do is review the existing distribution list on your account and see if I can reproduce this on your account. Let me know if this will work for you. Thanks, Steve
  19. The event submission form settings do allow you to hide some or all of the repeating options or pick and choose specific repeating patterns to hide; change the labels of most of the built-in fields and you can also set an option to set All Day as the default duration on the form. You can find these settings for the event submission form under Publish>Event Submission tab and then click Edit Settings & Styles. You can customize the event submission form and include additional instructions in one of the three text fields (Before Submitter; After Submitter Info or Before Event Info sections). Here you can provide detailed instructions on how to fill out the form and what values to enter/provide into each field below. This may help clarify it for the users to help avoid confusion.
  20. Joe, Glad to hear the Publish Start/End Date feature is working out for you! When setting up the Custom Field we do not have the option for a date format, however what you could do is set the field type to either single line of text or multiple lines of text. For the default value, enter in sample text showing the preferred format, for example: mm/dd/yy;mm/dd/yyyy; dd/mm/yy, etc. Thanks, Steve
  21. Hi Joe, In a way this should almost be treated as two events where the submission deadline is one event and the exhibition is another date. The only other solution I can suggest at this time to assist with the Submission Deadline would be for you to create a custom field, and set this custom field to be visible on the event submission form (and possibly a hidden field so it is not published) and then make that field part of a custom event type. The submitter would still have to enter in a value for the Submission Deadline custom field and the Start/End Dates could be reserved for the actual exhibit dates/times. Once the event is submitted and you approve the event you would then have to edit the Start/End Dates to reflect the Submission Deadline information that was provided. You could also enter in the submission deadline information within the event title (not ideal I know) or enter it within the Notes field. Thanks, Steve
  22. You can locate this setting when you click Edit Settings & Styles for each of your calendar views when you go to the Publish>Calendar spuds tab. You will notice the option under the Navigation Buttons section to display the bottom navigation. This will allow the Prev/Next buttons to also be displayed at the bottom of the calendar view. If you would like to create your own buttons or use your own images for navigation, see more information here: https://www.trumba.com/help/publish/pub_icons.aspx
  23. Hi Joe, Sorry about that as there is one additional setting you need to make! Once you have set up your event types to include these predefined fields, you will want to check your published settings. Go to Publish>Publish Settings tab and then select Edit Publish Settings. On this page locate the Publish Settings section and you will see the option to "Honor publish start/end dates". Go ahead and set this to Yes and then click OK. Thanks, Steve
  24. Joe, I was just updating this post as we just released a new update last night so we now have the ability to set an event to have a publish start and end date. This may help you out. What you will need to do is edit your event types and select "Publish end date" and "Publish start date" from the Predefined Fields section and add these to your event type(s). The event would then go live on midnight of the start date and be removed at midnight at the end of the event. We do not have a "start time" or "end time". Thanks, Steve
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