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Steve A

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Everything posted by Steve A

  1. To customize this text you can click Edit Settings & Styles for the Promotion Spud you are using and locate the Display Options section: By default we display “ See All »” so the default value you will see listed is: “See all »” (“»” = the '»' character). You can change the label to “See All Events” for example or “See All Events »” (which would display as “See All Events»”), etc.
  2. You can enable a custom sort order sequence number on the List of Choices fields that allows you to specify the order of values when entering data and/or filtering events. To change the order, go to Define Custom Fields and edit the custom field(s) that are part of your List of Choices and you will now see the option for Custom Sort Order. Edit each value and give each value a number. Here is the link to the help topic. Calendars cannot be listed with a custom sort order and will display in alphabetical order.
  3. What you can do is place the main calendar spud in a new section of your search results page. You can dynamically pass the search keywords into the “addSpud” javascript call so that the spud will display events matching the keywords. You can search your site using Google search then pass in the same search string to the “url: { search: <searchStr> }” parameter to the TrumbaAddSpud javascript call. Search parameter help topic.
  4. I did some additional research on the WordPress.com Support Forum and found that Javascript and flash aren't allowed, for security reasons. You may try and add the spud code as an HTML widget. There's no WordPress plugin for Trumba.
  5. The current setting for your iCal feed may be set with the default settings that only show a maximum number of events of 200 with a start date of "Current week" and an end date of "Current week + 5 weeks". If you click on Publish, then select the Feeds tab go ahead and click Edit Settings & Styles for the iCal feed (you may want to repeat these steps for the other calendar feeds). You can change the Start date and End dates, as well as the maximum number of events to display, with a maximum of 1,000 events per feed.
  6. Have you tried changing the height of the event submission form on your page? It is currently "height: 775", however it is hard to know what the height should be as you will no idea how long the submission will be based on the contents of the Notes field. I see you have some instructions below the form and you may want to put these instructions within the event submission form, possibly in the Before Submitter Section. Another idea would be to place the event submission form within a DIV tag or iFrame and possibly use scroll bars?
  7. The spud code that Trumba generates does not have specified width/height as the code instead will conform to the width/height of the container it is embedded. Within Trumba you can go to the Publishing Control Panel and preview the various spuds. The previews of each spud will show you the width in pixels and you can resize the preview page to determine the width that will work best for you and then on your webpage, make the width of that container (table) match this width and drop in the spud code.
  8. There are a few ways that you can do this. One way is to select the event in Trumba and then select the Event Registration tab. From here you will see the registration details for this event along with the option to "Export Registration Data" as a CSV file. Another option is to select "Registration Report" under "Other Tasks", which you will find listed on the main Trumba interface page below your calendar listing on the left part of the screen. You can select the Calendar from the drop down menu and then specify a date range and then either run a report or download as a CSV file. This report will show you all event registration data for all events for the specified calendar. If you have a Trumba account you can also use our API and run a Registration Feed: https://www.trumba.com/help/api/regservicefeeds.aspx
  9. With any custom field that you create, it can either be published (appear with the event) or hidden. There currently is not a way to have a custom field display both ways. Instead of creating a custom field called Summary, hopefully you can use the built-in Description field and treat this as your Summary field, or you can continue to use your Summary custom field, then just remember to not enter any text in the Description field.
  10. By default the Description field will display all of the text when you view the Event Details from a published calendar. If you are referring to the character limit for the Description field when viewing a calendar, there is a default of 10,000 characters for the Description field. When viewing the Classic Table view, the default is to display 1,000 characters, however this can be increased/decreased by selecting Edit Settings & Styles for the Classic Table calendar view on the Calendar Spuds tab.
  11. We recommend keeping your account with your service provider, this way when you create your website and then you can embed the Trumba spud embed code within your own HTML pages. Within the Trumba interface, you can customize the styles and settings for each of the spuds so it becomes "branded" with the look and feel of your site. With your Trumba subscription, we do host your data. So all of your event information is stored on our servers and the spud code embedded on your site makes calls to our servers to display the spuds and events. Trumba owns its own servers which are hosted in physically secured SOC2 compliant colocation data centers operated by Evocative (https://evocative.com/). Our primary data center is located in Seattle, WA and our disaster recovery data center is in Plano, TX. We also provide a complimentary Hosted calendar page for every published calendar that the Trumba staff can assist in creating for you. Here is a link to a help file that goes in to a little more detail on publishing a calendar from Trumba.
  12. Announcement email, includes the Announcement, 1st Reminder and 2nd Reminder is intended to be used if you have set up an event and you would like to send the event information to a group of people on a distribution list to promote an event. For events that do not have event registration, use Announcements to send out an initial announcement to your distribution list and up to two reminders: If visitors have already registered for an event and you have created a custom registration form, you have the option of making sure people who register receive an email confirmation about their registration. In addition, on the Registration tab, you have the option of having the system send a 1st and 2nd reminder to only confirmed registrants: When a visitor registers for the event, they are also presented with the option of having an email reminder sent to them "x" days before the event starts.
  13. While some editor accounts are able to create calendars within their accounts, they cannot publish these calendars. If you have an editor that needs to publish a calendar you will want to convert the Editor account to a Publisher account. The Editor accounts are available for users who only need to add, delete and change events. If calendars need to be created that will be published, you want to create these on the Publisher account and then share the calendars with the Editors and give the Editor the right to Add, Delete and Change events.
  14. You can customize this email by selecting the published calendar and then select Publish>Email tab. At the very bottom of this page is the Event Submission Form email. Click Edit Settings & Styles to edit the email template.
  15. By default, custom field values are listed alphabetically. While alphabetical order often makes sense, in some situations a custom sort order makes it quicker for editors to add events and easier for visitors to scan category lists. You can apply a custom sort order to any list of choices custom field. MORE INFORMATION: https://www.trumba.com/help/fields/customsortorder.aspx
  16. We do cache the events for a period of 10 minutes in your browser. Typically if you delete the browser cache and close/restart the browser, or even open up the calendar page in another browser (FireFox or Internet Explorer) it will force a refresh. Also if you change your filter view or click the Prev/Next navigation buttons on your calendar, this will often force the refresh as well. If you are in your Trumba account, you can go to Publish>Calendar Spuds tab and click Preview for each of the calendar previews and you will find that these views are not cached and will reflect the current event listings on your published calendar.
  17. This is not functionality that is built in to Trumba, however you could design a webpage where a visitor would "Sign-In" to your site and after they have been validated, you could then have an auto-generated email send that email address the password to your password protected calendar. Steve
  18. Hi Kevin, We have added the option that now allows you to Select All | None instead of having to select each email separately. Can you confirm that you are seeing this? If you do a select all and these are added do you still get the same behavior you described earlier where some addresses get added and others do not? Since we are not able to reproduce this behavior would you be willing to email me at support@corp.trumba.com the next time you are ready to perform this function? What I would like to do is review the existing distribution list on your account and see if I can reproduce this on your account. Let me know if this will work for you. Thanks, Steve
  19. The event submission form settings do allow you to hide some or all of the repeating options or pick and choose specific repeating patterns to hide; change the labels of most of the built-in fields and you can also set an option to set All Day as the default duration on the form. You can find these settings for the event submission form under Publish>Event Submission tab and then click Edit Settings & Styles. You can customize the event submission form and include additional instructions in one of the three text fields (Before Submitter; After Submitter Info or Before Event Info sections). Here you can provide detailed instructions on how to fill out the form and what values to enter/provide into each field below. This may help clarify it for the users to help avoid confusion.
  20. You can locate this setting when you click Edit Settings & Styles for each of your calendar views when you go to the Publish>Calendar spuds tab. You will notice the option under the Navigation Buttons section to display the bottom navigation. This will allow the Prev/Next buttons to also be displayed at the bottom of the calendar view. If you would like to create your own buttons or use your own images for navigation, see more information here: https://www.trumba.com/help/publish/pub_icons.aspx
  21. Here are links to help topics that go into more details: Trumba Help: Embed spuds, spud code, and API: https://www.trumba.com/help/toc_embedhome.aspx Trumba Help: Upcoming events spud API: https://www.trumba.com/help/api/upcomingapi.aspx Trumba Help: Calendar List spud API: https://www.trumba.com/help/api/mixinapi.aspx Trumba Help: Main calendar spud API: https://www.trumba.com/help/api/maincalapi.aspx Trumba Help: Date Finder spud API: https://www.trumba.com/help/api/datefinderapi.aspx Trumba Help: Month List spud API: https://www.trumba.com/help/api/monthlistapi.aspx Trumba Help: View Chooser spud API: https://www.trumba.com/help/api/viewchooserapi.aspx
  22. We offer two Event Details views that you can select from. To allow wrapping of the Description text around an image, what you do is set up your Event Detail to use Event Detail - Enhanced view. The Event Detail option does not allow for text wrapping around the image. When you set up or edit the Event Detail - Enhanced view, on the Settings tab, under Field Settings, you will want to set the Description Location to Above custom fields. Then for the Image position, which is under the Detail Image section, set Image position to Right.
  23. Thanks for this feedback on ways to improve the image library functionality. I know the dev team has long term plans to make this area of the product more robust, and I will be sure this feedback is relayed. As for deleting images that have not been used for a period of time, this is not something we plan on implementing as all event data is owned and controlled by the Trumba account holder. All event data will remain within the account until the account holder deletes the event, images or calendars from their accounts.
  24. Under Define Fields, locate the custom field and select Settings. When you create and/or edit a custom field, as long as you have checked the option Allow this field to be published, that field will be available for that event template. The field will only display on the published calendar when data is entered for the field. Also, some calendar views may not display all of the custom fields. The event detail view and feeds will always show all custom fields if there is data in those custom fields.
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