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Jill

Trumba Community Expert
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About Jill

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    http://www.trumba.com
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  1. Surprisingly, it just worked for me to paste the main spud code right into a page. It also worked to put a promotion spud's code into the Text sidebar widget. I'm on WP version 3.0.4, and to clarify, with an installation from .org and have full admin access to the files and server. The WordPress content management system (CMS) works well with Trumba® to provide your site visitors access to Trumba's highly customizable calendars (and other spuds) and promote your new events. Here is a help topic with more information: https://www.trumba.com/help/publish/pub_wordpress.aspx
  2. The Upcoming Grouped promotion spud groups events by Description and Location rather than by Date. So it looks like it's displaying the events in alphabetical order on your new page. If you want the events to be displayed by Date, you could try using the Upcoming Events promotion spud or check out a few of the other promotion spuds which do display events by start date as the default setting.
  3. Here's some info about customizing email: Customize styles for calendar and event email If you have a Trumba Connect account you can also customize email headers and footers, including adding images. When go to Publish>Email tab, you will see the 6 possible email templates available for each published calendar.
  4. This error was been reported in Internet Explorer 6.0 and can be resolved by clearing the browser history and browser cache. Then close and restart the browser.
  5. You can change the text colors in the Date Finders style setting. However, to change the "today" background color for the Date Finder, you can do it one of two ways. One way is to select the Publish Settings tab and select Edit Styles and Icons button. Then on the Styles tab, under Base Page Settings, edit the Base today background color. Note: This setting also affects main calendar views that have the current date highlighted, such as the Month view and Multi-Week view. If you are on the Promotion Spuds tab and you have the Date Finder spud set up, click Edit Settings & Styles and then select the Styles tab. Locate the TODAY section and here you can edit the Background color along with the text color, link color and link hover color. Here is an example of the settings that typically work best for the Date Finder that you may want to follow:
  6. The calendar list within your Trumba environment is publication oriented, so that calendars that you mix into a publish calendar are displayed with your published calendar or a parent/child relationship. This helps to make the list in your editing environment look more like the published calendar list. In addition: You'll be able to expand and collapse groups of calendars and sub-calendars. If you have more than two published calendars, a drop-down list becomes available, from which you can select the publication you want to make active. Calendars can be shared with one or more Trumba users for viewing or editing Each calendar can be published as a separate calendar or mixed in to any other calendars. Click this link to open the Help topic that describes how the feature works: View and edit calendars. You can also click the mini Help buttons (blue question marks) that appear in the section headings.
  7. If you are using the List calendar view template, you do have the option to display or hide the calendar legend. The placement however will always be at the bottom of the email.
  8. When this happens, you will want to edit the Trumba spud code on your site for this promotion spud and look for the line that starts with teaserBase. Following this is a URL and you will want to update this to reflect the correct URL for the redirect. https://www.trumba.com/help/publish/spudfaq.aspx#tbase
  9. Set your event details to open in a new window. To do this, you use the detailBase property in your spud code with a new property called openInNewWindow. Here's a topic that talks about the Trumba API's Here's an example of a spud that opens the details in a new window: <script type="text/javascript"> $Trumba.addSpud({ spudType: "main", webName: "trumbau", openInNewWindow: true, detailBase: "https://www.trumba.com/calendars/trumbau" }); </script> This particular example opens the details on the calendar's Trumba hosted page. For your spuds, use the URL of the page that holds your main calendar spud (similar to how you use the teaserBase property).
  10. I actually got a little bit of undocumented info from our feed developer today. He said there's a parameter that allows you to include unpublished fields in a feed if you're signed in. To include the fields, use privatecustomfields=true (or =1), for example: http://www.trumba.com/calendars/kexp.rss?privatecustomfields=true The trick is that to get the fields to actually show up in the feed, you do have to be signed in to your account (otherwise anyone could use the parameter on your feed to display the fields). So, I guess it would work only if the situation were such that once you generate the feed and plug the data into your Google map, you would still be able to display the data in Google even if you're not signed in to Trumba, if that makes sense. Trumba also offers the Map calendar view. When your events have a mapped location, you can use the Map calendar view that displays pushpins for the events on your calendar.
  11. When you have an issue like this, please contact Trumba Support, as we may be able to help you do a global find/replace. Please contact us at support@corp.trumba.com
  12. Issue When you go to the Trumba sign-in page, enter your email and password and click Sign In, a blank sign-in page is returned. If you have the "remember me" box checked, and if you close your browser, re-open it, and navigate to www.trumba.com, your calendar page will be displayed. But otherwise, it looks to you as if you're unable to sign in. Resolution If you're having trouble signing in to your Trumba account: First, verify that you're using the correct email address and password. If your credentials are correct and you still can't sign in, click this link to force a full sign out. Then, try signing in again. If you're still having trouble, please use your browser settings to delete all cookies. Then restart the browser, and try signing in again.
  13. We currently don't send email from the What's New calendar, but what you could do is subscribe to the RSS or XML feed from the calendar or view this link for latest updates: https://www.trumba.com/connect/webcalendars/whats_new.aspx
  14. To create the URL, you use the address of the .ics feed (as well as CSV, XML, RSS, and JSON) of your hosted calendar, which is https://www.trumba.com/calendars/yourcalendarname.ics, and append a query string that includes parameters that define what you want. Even if you're not sure what I mean by "query string," when you see the example URL, you'll recognize it as something you see in URLs all the time. You can locate the feed URL by going to Publish>Feeds tab and here you will see the feed types supported and a matching URL. For example, to export the month of April 2020, I entered this URL in the browser's address bar: https://www.trumba.com/calendars/mycalendarname.ics?startdate=20200401&enddate=20200430 Trumba will ask you if you want to open the file or download the info as an .ics file. Downloading it is the same as exporting from your Trumba account. If you use Chrome, it downloads the file and also opens iCal and imports the calendar. Everything from the question mark to the end is the query string. You could also use parameters to specify the number of months or weeks instead of the end date. The list of supported parameters you can use are in Customize calendar RSS feeds (the parameters work for all feeds, not just RSS). CUSTOMIZE CALENDAR FEEDS: https://www.trumba.com/help/api/customfeeds.aspx
  15. We have provided some feedback here for you: 1. Info for "branding" your email is located in Customize styles for calendar and event email help topic. 2. People who have a Trumba Connect account, and not Trumba Professional have additional features for email headers and footers. In the headers and footers, you can enter whatever HTML code you want, including adding images/logos. If you're interested in talking about that, you can contact our Sales dept. (It's essentially a custom account that you set up with Sales, and the monthly rate starts at the current Trumba Connect pricing.) The email banners are restricted the way they are because of security concerns with allowing any HTML and image in our emails. How to deal with security and privacy issues with email is a huge ongoing project that evolves as the product itself does, and this is our current implementation of it. 3. and 4. When you select Publish>Email tab, Trumba does allow both the Classic Email along with a List format. You may want to switch to the List email template as this offers so many more options for the subscription email. You can switch the email template by selecting Switch Calendar Email View and then select the List template. The way the mail calculates weeks is by calendar week. If you specify "the next week's," it'll start from today (rather than the beginning of the week, so it doesn't include past events) and go to the end of the week according to what day you have set for Week display starts in the calendar settings page. In addition, the following/upcoming week preview at the bottom of the email is not removeable at this point.
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