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Published Calendar Password

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Dear Tech Support,

 

The password set for my trumba online published calendar is not working and the following error message comes up:

 

The following error(s) occurred during execution of this command:

The password you entered is incorrect!

I have checked on the publishing page and reentered the same password but it still does not accept it.

 

Please advise

 

Kind regards

 

Zahra

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I'd like to echo Zahra's post. One of my users is also having trouble accessing our calendar, and I have confirmed that he is using the correct password. Any ideas?

 

Caroline

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Hi Zahra and Caroline.

 

Thanks for posting to the forums.

 

I just published a password protected calendar and didn't have trouble signing in so password protection doesn't appear to be broken in general.

 

I wonder if you could each send a note to support at corp.trumba.com and give us a little more information, such as your account email address and a link to your published calendar. That will help us troubleshoot what might be going on.

 

Thanks a lot.

Connie

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