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Cort

Exporting

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hi - i'm trying to download backups as csv files. i go to export on the main calendar page (lower left) and get the page where i can download the csv and ics file. i press csv, get the download window, save the file. open the file but it's empty (no data). exact same thing happens with ics files.

 

i saw the post about the ics file address, but haven't tried that yet.

 

is this a common issue? is it easily corrected?

 

thanks!

 

CK

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hi - i'm trying to download backups as csv files. i go to export on the main calendar page (lower left) and get the page where i can download the csv and ics file. i press csv, get the download window, save the file. open the file but it's empty (no data). exact same thing happens with ics files.

 

i saw the post about the ics file address, but haven't tried that yet.

 

is this a common issue? is it easily corrected?

 

thanks!

 

CK

 

Hi Cort,

 

This isn't a common occurrence. I have seen it once before but I was able to export the CSV and ICS successfully for the person who was having an issue. Could you email us at support at corp.trumba.com with your account name to help us research your issue?

 

Thanks, Nancy / Trumba Support

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