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Steve A

Problem signing in to Trumba

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We are hearing about an issue from some clients where they can’t sign-in to their Trumba account (they are taken back to the sign-in page with no failure message).

The fix is to perform a sign-out which deletes the Trumba cookie used for sign-in. Go ahead and click this link and once you have done this you should be able to sign-in successfully.

https://www.trumba.com/t.aspx?z=PageThunderSignOut

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When you log in to Trumba, and often times people do check this option Automatically sign me in on this computer , that will expire over time and require you to log back in by entering your email and password.

In addition a cookie has been installed to your browser. If you are having problems logging in, clear your browser cache and delete your cookies then make sure to close ALL instances of the browser you are using. Bring the browser back up and you should now be able to log back in.

If you need your password reset, please email support@corp.trumba.com

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