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Steve A

Red X appears next to an email address

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If I send a one time email using a distribution list that includes email addresses that have a red x, will those folks receive the email...basically does Trumba know not to send those folks an email or does the administrator have to manually remove those addresses?

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Any email address that has that red x on an envelope icon will not be sent an email. The person who owns the email address has opted out from receiving emails from Trumba. We do not remove that email address from your distribution list by default as it is a visual for you so you can see who has opted out from receiving the email. You can also edit the distribution list and remove those email address from the distribution list if you no longer need to see who has opted out.

 

Here are links to two help topics that go in to more detail and explain the two red exclamation points and the red x:

 

http://www.trumba.com/help/trumbafaq.aspx#tfaq_redxs

 

http://www.trumba.com/help/trumbafaq.aspx#tfaq_redexclaim

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