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JohnWinkelman

Changing Account e-mail address

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I am trying to change the e-mail address associated with an account, but when I do, I get the following error:

The following error(s) occurred during execution of this command:

New email address is already in use.

Please correct the following errors indicated above:

The following error(s) occurred during execution of this command:

 

I thought we must have already set up this account, but when I go to do a password reset using the same e-mail address, it tells me that there is no account associated w/ that e-mail address.

 

 

????

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Hi JohnWinkelman,

Would you be able to send email to support at corp.trumba.com from the address you currently use to sign in to Trumba, and let us know the address you're trying to change it to? (Also, copy this err info into the message just for context purposes.)

 

I'm sorry for the trouble, but I hope we can get it straightened out.

 

Jill / Trumba UA

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