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Steve A

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  1. Trumba supports the creation of a wait list for event registration. When a wait list is created, the Trumba account holder can either manually invite others to register who are on the wait list when one or more seats open up for the event if an attendee cancels or the wait list can be set up to Auto-Invite. This option automatically invites people from a wait list instead of manually inviting them to register if one or more openings are available for your event. Here are a few help topics that go into a few more details on setting this up. SET UP EVENT REGISTRATION | MANAGE EVENT REGISTRA
  2. If you have a mobile website designed for tablets and phones, you can easily create a version of your events calendar optimized for that site using the Mobile Table calendar view spud. The Mobile Table view has been pre-configured to display well on smaller mobile screens. But, as with other calendar views, you can customize the view to suit your specific needs. Here is a link to help topic for more details.
  3. When customizing colors in the Publishing Control Panel, a popup color picker lets you select from a palette of top used colors and specify color in HEX, RGB or HSV formats. You can even upload your own image and the color picker will display a custom palette of the top colors in the image. See Get the most out of the Color Picker for more information.
  4. Currently the Classic Table, List and Tile calendar views along with a the Photo Upcoming, Event Slider, and Upcoming Date table Promotion Spud allow you to control the fields that display. So on these views you can option show the Summary custom field and not the Description field. There is not an option currently to control the fields that appear on the event detail views. Currently all published fields will display on the Event Details page. You may want to also consider not creating a Summary custom field. Instead, you may be able to reserve and use the built-in Description field as y
  5. Trumba allows you to use your own custom registration icons for “Sign Up”, “Wait List” and “Event is Full” buttons. Because you customize buttons on a calendar-view-by-calendar-view basis, each view can use its own set of buttons if you like. NOTE: These calendar views do not support event registration buttons: Classic Month, Classic Multi-Week, News, Map, and Linear Grid. You are familiar with the default/basic registration buttons such as "Sign Up": You can enhance your calendar views and create a more visible registration button for Sign Up, Wait List and Event is Full. Here is an
  6. If you event template is set up with the pre-defined event image and/or detail image field and you have added images to your images table within Trumba, you can quickly find an existing image and add it to an event or object by searching for the image by all or part of its name. Check out the online help topic for more details.
  7. You can publish different views of the same calendar on different pages of your website. All you have to do is embed, on each page where you want a new view, a slightly modified version of the main calendar spud code. To modify the code, add a url argument that uses a template parameter to specify the view. <script type="text/javascript" src="//www.trumba.com/scripts/spuds.js"></script> <script type="text/javascript"> $Trumba.addSpud({ webName: "name", url: {template: "viewname" }, spudType: "main"}); </script> Where it says "nam
  8. By default, event links in promotion spuds point to the version of your calendar hosted on trumba.com. You can easily change where event links point by putting the URL for your own calendar page into the Calendar Address field in Publish Settings. Updating the Calendar Address field affects more than just spuds. It also means that visitors who click event links in your calendar emails and RSS feeds will jump to the calendar on your website. To update a calendar's address Copy the URL for the page on your website where the main calendar spud is embedded. Tip Be sure to include
  9. Every published calendar has an event detail view, and event detail views are part of the main calendar spud. You can refine the styles and behavior of the event detail view in the Publishing Control Panel, independent of the main calendar view settings. Although a published calendar can only have one event detail view, there are two different event detail views you can select from: Event Detail (default) and Event Detail - Enhanced. If your calendar events include images and/or map links, go with the Event Detail - Enhanced view. With this view, you have more control over information, im
  10. By implementing Single Sign-On (SSO), you give Trumba publishers and editors access to their Trumba accounts through one standard sign-in process. No separate Trumba user names and passwords are required. For example, after SSO is set up, each Trumba account holder can use the same URL to directly access their individual accounts. To provide SSO support, Trumba uses the Security Assertion Markup Language (SAML) XML standard. Trumba, as the service provider, communicates with your organization's SAML 2.0 identity provider. Your identity provider controls the information used to authentica
  11. If you want to make the calendar fit into a set space that's narrower than the default calendar width, you can place it into a DIV tag, using the best width and height for your page, and use the overflow attribute to add scroll bars to the DIV container. For example, <div style="width:400px; overflow:auto;"> <script type="text/javascript" src="//www.trumba.com/scripts/spuds.js"></script> <script type="text/javascript"> $Trumba.addSpud ( { webName: "yourcalwebname", spudType: "spudtype" }); </script> </div> Special case: Multi-d
  12. To display a calendar in a section of a page, such as a tab or drop-down, that is hidden when the page first loads: Use a call to the $Trumba.addSpud() method to load the calendar spud when a viewer first displays the hidden section. For example, in the case of a tab control, use an event handler to make the call. Provide the ID of the div (the tab, drop-down, or other section) that contains the spud by including the spudId argument in the $Trumba.addSpud() method. For a demonstration of how to display a calendar in a tab, view the commented source code. JQuer
  13. We currently do not have support to add events to a fan/business Facebook page directly. Another option for you is to use a third-party application that can take the RSS feed from your Trumba published calendar. You can find the link for your RSS feed by going to Publish>Feeds tab and you will see links for RSS, XML and iCal. In the third-party readers, these can often times take a feed and populate your Facebook page.
  14. There is not a way to download these statistics automatically. We do store 3-months of statistics within your account, so you will just want to make sure you access the Publisher Dashboard once a month to download/save the stats from the two previous months if you plan to keep this data. We do not have the ability to go beyond the three month time period.
  15. You can locate/search images within the Event Image and Detail Image fields. If you have either or both of these fields included in your event template, you will notice to the right of the Event image and Detail image fields a small search/magnification icon: When you click this search icon you will see a popup in the middle of the screen: As you type it returns a list of images that find a match/text within the image name if you are properly naming the images on your accounts. You will have to type in at least two characters to invoke the search. For example,
  16. The Location Search Control Spud can be set up to support either miles or km. To set this up, first select the published calendar on your account so it has a black check mark next to it. Select Publish>Publish Settings tab and then click Edit Publish Settings. Under the Publish Settings section locate the Distance unit of measure. If you want the Location Search to default to kilometers select the km option and click OK. On the Control Spuds tab, set up the Location Search spud and it will default to km.
  17. Trumba can support all of these scenarios. The preferred way of setting these up would be to have individual events with event registration, especially when it comes to sending out invitations to register for the event. If you do create a weekly repeating event with registration, you can set up the registration so that a visitor can select and register for only their selected occurrence; every event in the repeating series; visitor chooses specific occurrences from a list; or let the visitor choose from this list of options. These options are only valid if the even
  18. If you have recently reset your password or requested a new password, you may find that you cannot log in to your Trumba account. If you have issues logging in to your Trumba account, try clicking this link to force a full sign out (https://www.trumba.com/t.aspx?z=PageThunderSignOut) and then sign in again at www.trumba.com. After you do this it is a good idea to close all instances of the browser and then restart the browser and go to www.trumba.com and sign in again using your email and password.
  19. We do support an animated promotion spud with images (Event Slider Promotion Spuds) as well as on the Fader and Vertical Crawler Promotion Spuds. The Photo Upcoming Promotion Spud can be used to display just images, however it does not support animation. Any images that are on an event calendar or promotion spud are not hyperlinked to the event, with the exception of the Event Slider. We also offer the Tile calendar view and images on the Tile view are hyperlinked to the event details. To add images, select your published calendar and click Publish>Promotion Spuds tab and if you
  20. We do support a small subset of HTML tags within the Description field. You can try these tags as this will give you a bulleted list: <ul> <li>Coffee</li> <li>Tea</li> <li>Milk</li> </ul> If you have a Trumba Connect account, the built-in Description field, and any of the Multi-line custom fields, have the HTML editor where you can use the bullet list option.
  21. If your account is using the Event Submission Form add-on, you can hide the "All Day" option on the event submission form to prevent a person from submitting an event as an All Day event. You can locate this by going to your published calendar in Trumba and click Publish>Event Submission tab and click Edit Settings. You can uncheck: Allow All Day Events and then click OK to save the changes.
  22. You can customize the actions that appear at the top right corner of your published calendar. For example, you can show just the Print option or any combination of these four actions. The setting can be found by selecting your published calendar and click Publish>Calendar Spuds tab and click Edit Settings & Styles for the Main calendar spud and select the Calendar Actions Panel tab. Here you will see the options to hide/show those options.
  23. While the correct way to do underlining is with a CSS style, we do not currently allow CSS in the Description or other multi-text [fields due to security concerns (referenceing scripts). We do however allow a few basic HTML tags for bold, italic, bullets; anchor tag and img src tag in the Description field. As a tip, it is suggested to not underline text if it is not a hyperlink. The website W3Schools.com states that the underline tag is deprecated so it is a tag you may want to avoid.
  24. When you log in to Trumba, and often times people do check this option Automatically sign me in on this computer , that will expire over time and require you to log back in by entering your email and password. In addition a cookie has been installed to your browser. If you are having problems logging in, clear your browser cache and delete your cookies then make sure to close ALL instances of the browser you are using. Bring the browser back up and you should now be able to log back in. If you need your password reset, please email support@corp.trumba.com
  25. There is the Event Detail Link for both the Classic Table and List calendar views. To locate this, select your published calendar in Trumba and click Publish>Calendar spuds tab and then click Edit Settings & Styles for the List calendar view. Select the Events: Default tab and select the [add new field] drop down menu. From here you will see the Event Detail Link value you can select. Once selected the default label appears as “More…” that you can customize. Repeat the same steps with the Classic Table view, however for this view you will find the [add new field] on the General Settings
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