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Posts posted by Jill

  1. Surprisingly, it just worked for me to paste the main spud code right into a page. It also worked to put a promotion spud's code into the Text sidebar widget. 

    I'm on WP version 3.0.4, and to clarify, with an installation from .org and have full admin access to the files and server.

    The WordPress content management system (CMS) works well with Trumba® to provide your site visitors access to Trumba's highly customizable calendars (and other spuds) and promote your new events. Here is a help topic with more information: https://www.trumba.com/help/publish/pub_wordpress.aspx


  2. The Upcoming Grouped promotion spud groups events by Description and Location rather than by Date. So it looks like it's displaying the events in alphabetical order on your new page.

    If you want the events to be displayed by Date, you could try using the Upcoming Events promotion spud or check out a few of the other promotion spuds which do display events by start date as the default setting.

  3. You can change the text colors in the Date Finders style setting. However, to change the "today" background color for the Date Finder, you can do it one of two ways. One way is to select the Publish Settings tab and select Edit Styles and Icons button. Then on the Styles tab, under Base Page Settings, edit the Base today background color.

    Note: This setting also affects main calendar views that have the current date highlighted, such as the Month view and Multi-Week view.

    If you are on the Promotion Spuds tab and you have the Date Finder spud set up, click Edit Settings & Styles and then select the Styles tab. Locate the TODAY section and here you can edit the Background color along with the text color, link color and link hover color. Here is an example of the settings that typically work best for the Date Finder that you may want to follow:



  4. The calendar list within your Trumba environment is publication oriented, so that calendars that you mix into a publish calendar are displayed with your published calendar or a parent/child relationship. This helps to make the list in your editing environment look more like the published calendar list. In addition:

    • You'll be able to expand and collapse groups of calendars and sub-calendars.
    • If you have more than two published calendars, a drop-down list becomes available, from which you can select the publication you want to make active.
    • Calendars can be shared with one or more Trumba users for viewing or editing
    • Each calendar can be published as a separate calendar or mixed in to any other calendars.

    Click this link to open the Help topic that describes how the feature works: View and edit calendars. You can also click the mini Help buttons (blue question marks) that appear in the section headings.

  5. Set your event details to open in a new window. To do this, you use the detailBase property in your spud code with a new property called openInNewWindow.

    Here's a topic that talks about the Trumba API's 

    Here's an example of a spud that opens the details in a new window:

    <script type="text/javascript">
       spudType: "main",
       webName: "trumbau",
       openInNewWindow: true,
       detailBase: "https://www.trumba.com/calendars/trumbau"

    This particular example opens the details on the calendar's Trumba hosted page. For your spuds, use the URL of the page that holds your main calendar spud (similar to how you use the teaserBase property).

  6. I actually got a little bit of undocumented info from our feed developer today. He said there's a parameter that allows you to include unpublished fields in a feed if you're signed in. To include the fields, use privatecustomfields=true (or =1), for example:


    The trick is that to get the fields to actually show up in the feed, you do have to be signed in to your account (otherwise anyone could use the parameter on your feed to display the fields). So, I guess it would work only if the situation were such that once you generate the feed and plug the data into your Google map, you would still be able to display the data in Google even if you're not signed in to Trumba, if that makes sense.


    Trumba also offers the Map calendar view. When your events have a mapped location, you can use the Map calendar view that displays pushpins for the events on your calendar.

  7. Issue
    When you go to the Trumba sign-in page, enter your email and password and click Sign In, a blank sign-in page is returned. If you have the "remember me" box checked, and if you close your browser, re-open it, and navigate to www.trumba.com, your calendar page will be displayed. But otherwise, it looks to you as if you're unable to sign in.


    If you're having trouble signing in to your Trumba account:

    • First, verify that you're using the correct email address and password.
    • If your credentials are correct and you still can't sign in, click this link to force a full sign out. Then, try signing in again.
    • If you're still having trouble, please use your browser settings to delete all cookies. Then restart the browser, and try signing in again.
  8. To create the URL, you use the address of the .ics feed (as well as CSV, XML, RSS, and JSON) of your hosted calendar, which is https://www.trumba.com/calendars/yourcalendarname.ics, and append a query string that includes parameters that define what you want. Even if you're not sure what I mean by "query string," when you see the example URL, you'll recognize it as something you see in URLs all the time. You can locate the feed URL by going to Publish>Feeds tab and here you will see the feed types supported and a matching URL.

    For example, to export the month of April 2020, I entered this URL in the browser's address bar:

    Trumba will ask you if you want to open the file or download the info as an .ics file. Downloading it is the same as exporting from your Trumba account. If you use Chrome, it downloads the file and also opens iCal and imports the calendar.

    Everything from the question mark to the end is the query string. You could also use parameters to specify the number of months or weeks instead of the end date. The list of supported parameters you can use are in Customize calendar RSS feeds (the parameters work for all feeds, not just RSS).

    CUSTOMIZE CALENDAR FEEDShttps://www.trumba.com/help/api/customfeeds.aspx


  9. We have provided some feedback here for  you:

    1. Info for "branding" your email is located in Customize styles for calendar and event email help topic. 


    2. People who have a Trumba Connect account, and not Trumba Professional have additional features for email headers and footers. In the headers and footers, you can enter whatever HTML code you want, including adding images/logos. If you're interested in talking about that, you can contact our Sales dept. (It's essentially a custom account that you set up with Sales, and the monthly rate starts at the current Trumba Connect pricing.)

    The email banners are restricted the way they are because of security concerns with allowing any HTML and image in our emails. How to deal with security and privacy issues with email is a huge ongoing project that evolves as the product itself does, and this is our current implementation of it.

    3. and 4. When you select Publish>Email tab, Trumba does allow both the Classic Email along with a List format. You may want to switch to the List email template as this offers so many more options for the subscription email. You can switch the email template by selecting Switch Calendar Email View and then select the List template.

    The way the mail calculates weeks is by calendar week. If you specify "the next week's," it'll start from today (rather than the beginning of the week, so it doesn't include past events) and go to the end of the week according to what day you have set for Week display starts in the calendar settings page. In addition, the following/upcoming week preview at the bottom of the email is not removeable at this point.

  10. I'm sorry to tell you that there is not a way to manipulate the Cancelled label itself. As you've discovered, it's entered automatically and picks up your base event text settings. The only thing I can think of to do is to not use the Cancelled check box, but instead enter the "Cancelled" text in the Description field, where you can format it locally with HTML tags.

  11. The Trumba forum is hosted by another company, and whenever the forums are down (rarely), it's because the company is either making hardware changes or is having some other issue. It usually isn't for more than a half hour, but in rare cases, it can be off and on for the better part of a day.

    If you need to reach us quickly and can't post on the forums, see the contact support page on the Trumba web site for more ways to get ahold of technical support.

  12. In order to allow images to be submitted with an event using the event submission form, you want to ensure your event template(s) include Event Image. This is a built-in Image field that is automatically included in your Default template and you can add it to any template you create. When you set up the event submission form and the submissions require an approval process, submitter's can attach an image. If you are using both Event Image and Detail Image, you can allow your submitter's to upload two images.

    You can locate this setting by going to Publish>Event Submission tab and then select Edit Settings & Styles. In addition to the setting to enable Event image and Detail image submission, you can also edit the labels for the fields that display:



    NOTE: If you event submission process is set up without an approval process, the option to include an image is not allowed.

  13. What you can do when you set up custom fields is set any of those fields you think you do need to have hidden on a calendar is to set the Visibility to be hidden. Under Define Custom Fields, under the SECURITY section, ensure Allow this field to be published is unchecked.



    When you add an event, you can type text or select a value from this field. This event can appear on one or more calendars. If this event will appear on the public facing calendar, you do not need to do anything. On the private calendar for the intranet, where you do want to display this field, go to the Publish Settings>Publish Settings tab>Edit Publish Settings. Locate Display unpublished fields and in the drop down menu, select one or more of the hidden custom fields that should be exposed for this published calendar.





  14. Currently anything that you put on the calendar that you publish -- be it in the past, present, or future -- is available in the spuds and feeds, even when you add parameters that manipulate the default display. For example, if you specify a start date in the URL parameters, people can still navigate back farther to see the past events.

    The Classic Table and List views have some interesting Custom Grouping settings that will work for you. The default is to show events from current day forward. With Custom Grouping, you enter a label along with Start and End Dates. The calendar will then look for events that occur within your Start and End Dates and display those in that grouping.

    Past events are kept as long as you have your account, and they are available for browsing in the spud by default. Many users do not want all past events to be discovered on their calendar, so you can create one or more Archived calendars and then move past events to these Archived calendars. You may decide to have an archived calendar for each year. In the Trumba environment, when you are in List view, you can quickly bulk move events from one calendar to another.

  15. Here are a few things to try:

    • Try using a different browser to see if the view changes.
    • Try deleting temporary internet files and cookies and open again in the browser.
    • When you're in the Publishing Control Panel,select the Calendar Spuds tab and under the section AVAILABLE CALENDAR VIEWS, verify the calendar view you want is set to the be the default view.
    • If you have embedded the View Chooser or Tabbed View Chooser on your site, and you have the calendar view set to something other than your default view in Trumba you will want to change your view or delete the cookies in the browser to clear the default setting in your browser.
    • Spuds get cached for 10-minutes in your browser. That is, a version of the webpage containing the spuds gets stored on your local computer so the browser can open it more quickly than it could by returning to the original webpage.
  16. Trumba uses a default 24-color palette to assign colors to calendars in the editing environment. You can see that palette by clicking the down arrow to the right of a calendar's name in any of the editing enviroment's calendar lists.

    To replace one or more of the default colors with your organization's brand colors or other colors you prefer, click Edit Colors to open the Edit Calendar Colors window and you will be able to use any HEX color value for your calendars that you define.

    When you publish your calendars, you can use whatever colors you want, and they don't need to be the same as what's in the editing environment.

    No matter what background and text colors you set in the editing environment, under Publish Settings>Publish Settings tab> Edit Calendar Colors, the colors for the calendar along with the text, link and link hover calendars can be modified.

  17. Setting up a filter view will work best for you. Create the filter view off of the top level published calendar and then the teaserBase URL of the promotion spud will include the filter view query string so when a person clicks on an event or See All from the promotion spud, they are taken back to your calendar in a filtered state honoring the filter view.

    Here is a help topic to using Filter Views.

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