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Everything posted by Jill

  1. Thanks for asking about Trumba! It sounds like you have a good grasp on how it works, and also like you possibly could get away with just one paid account. However, the setup might not be ideal. The Outlook calendar would have to be in a personal folder, so one Outlook user would have to set up all of the calendars you want to sync to Trumba. On the other hand, you might consider just having the one paid account and designating multiple people to be able to sign in to Trumba when they needed to edit a calendar. You can have multiple people signing in, as long as there's only one person signed in at a time. If you each wanted a separate Trumba account, you'd unfortunately have to get paid accounts for each of you, to get the "sharing with edit permission" features.
  2. Q: On the Mac, when I paste a text block that's nowhere near 10,000 characters from BBEdit into the Description section of the Trumba Event form, I get an error that says that Description can't exceed 10,000 characters. A: In this case, the person was using text that was copied into BBEdit from Word. By default, when you do this, although the text looks like plain text in BBEdit, it doesn't seem to be. To resolve the error, select the text, then go to the Text menu and choose Convert to ASCII. Now copy and paste the text into Trumba. Incidentally, I also tried pasting the text block this person sent directly from Word into Trumba (still on the Mac). I got the error at first, but then I looked for special characters in the text. In this text block, the character that was causing the error was an apostrophe -- because it was a "smart" apostrophe. To resolve the error in the Trumba Event form, I deleted and retyped that apostrophe. I did a few more experiments, and even if I enter the characters directly into the Trumba Event form from the Character Palette, I get the error. So it seems that at the moment, if you're on a Mac and using a US English keyboard, and you want to use extended characters that don't appear on the keyboard, you need to code them as HTML. For example, • for a bullet (•).
  3. The majority of Promotion Spuds can all be set up to only show the current days events. When you go to Publish/Promotion spuds tabs and click Edit Settings & Styles for your promotion spud, locate the Start and End date settings. You can also specify the number of events you would like be displayed.
  4. Q: I am experiencing problems with our sports sub calendars not showing. The calendar has been embedded into our school website, the sub calendars were added after that. Any ideas? A: When you mix calendars in the editing environment, the mix-ins don't automatically show in the published view. Here's a help topic with more details on how to mix-in calendars to a published calendar view: https://www.trumba.com/help/alsoshow_mixins.aspx
  5. When you say you allow cookies, do you mean in the browser? The way I understand it, the reader itself has to support cookies (and as you found out with Google reader, supporting cookies isn't guaranteed even if the reader is web based). Once you find a reader that supports cookies, you have to be signed in to the calendar, so that the cookie is currently residing on your machine, to get the RSS feed to display in the reader. One reader that I know works with this is Sage. http://sage.mozdev.org/ In Google reader (and maybe others), even though it gives you the message you posted, you are able to click a link to show the "original item," which displays the standard published view of your calendar (because you're already signed in).
  6. Our development team suggests that you might want to try this: <div id="content"> instead of <div class="content">
  7. Trumba does have a Multi Week calendar view where you can specify the number of weeks to display, however the minimum is to show 2 weeks. We also offer the Classic Week calendar view, which may work best for you. The site visitors can then navigate forward or backward to see various weeks. There are a variety of Promotion Spuds that you may want to use, as these can be set up to only show a Week of events as you can set the Start/End durations for many of these.
  8. The Subscription (Digest) email can be setup in your Trumba account to use one of two different email templates that we offer. One is a Classic view and the other, which is more robust, is the List view. Here is a help topic with more details: https://www.trumba.com/help/email/email_customhf.aspx
  9. If Trumba has trouble delivering to an email address in your distribution list, you will see two red exclamation points next to those recipients' email address in your Trumba address book or distribution list. This indicates that we have attempted to send that email three times, however the email was rejected by the receivers email client for some unknown reason. Typically it is because that email client may have a spam filter in place. We urge clients to add trumba.com to their safe list. A user may also have completely opted out from emails coming from trumba.com and when that happens, the email address will have a red x on top of an envelope icon.
  10. What you can do is create a custom field first and set up values so the events can be "tagged". For example, create a custom field called Event Type. Then create this field as a List of choices field with values such as: Weekly Service, Youth Group Dinner, Picnic/Potluck, Special Speaker Now when you add or edit events, you will tag each event with one or more Event Types. Now that you have events tagged with Event Types, you can set up a Filter View for your published calendar. You will first want to enable Filter Views by going to PublishSettings>Publish Settings tab>Edit Publish Settings. MORE INFORMATION: https://www.trumba.com/help/filter/pub_filterviews.aspx With the filter view enabled and setup, you assign your filter view to your promotion spud and it will display only those event types assigned to your filter view.
  11. As you discovered, there isn't a way to let people subscribe to your email list unless you have an email schedule. The best option I can think of is to set up the most infrequent schedule (monthly), but still send one-time emails when you want to update people. It's not ideal, but the only other thing I can think of involves adding a blurb to the web page that tells people how to contact you if they want to receive the calendar email. It would all have to be done manually (for every request, someone would have to go into Trumba and add the addresses to the distribution list). https://www.trumba.com/help/subscribe.aspx
  12. Trumba offers Filter Views for this scenario. Here is a help topic with more details: Filter Views
  13. You can customize the Event Action Web App page through the main publisher account and select Customize Event Actions under the OTHER TASKS section on your account. https://www.trumba.com/help/visitoraccounts/va_customapp.aspx
  14. We only support one main calendar spud on any webpage. You can embed the main spud code into another tab or another webpage, but it is not recommended to embed more than one main spud code per page. You can embed any number of Control and Promotion spuds on a page with the main calendar spud. The way we deal with the multiple calendar situation is to recommend mixing one calendar into the other and publishing them together. You can mix the calendars together and publish one calendar and then offer a filter control spud or use the calendar mix control spud to filter by calendar. The other option is to publish different calendars on different web pages.
  15. We only support one main calendar spud on any webpage. You can embed the main spud code into another tab or another webpage, but it is not recommended to embed more than one main spud code per page. You can embed any number of Control and Promotion spuds on a page with the main calendar spud. The way we deal with the multiple calendar situation is to recommend mixing one calendar into the other and publishing them together. You can mix the calendars together and publish one calendar and then offer a filter control spud or use the calendar mix control spud to filter by calendar. The other option is to publish different calendars on different web pages.
  16. When you publish a calendar and set the published calendar to be searchable, even when you embed it into your site, a standalone version still exists on Trumba's server (www.trumba.com/calendars/yourcalendarname). That site gets indexed, so your events at least will get returned in search results. Search engines are not able to index/crawl javascript. If you would like your site to be indexed by Google, please contact Trumba Support and we may be able to assist you in setting up a SEO page so your events can be found via websearches.
  17. Currently the only way to get addresses out of Trumba, for example to Excel, is to select them all, copy them, and then use the Paste Special command in Excel to paste them as text (or just paste them into a text editor). If you have 300 addresses, they might not all show in the same screen in your Trumba Address Book, so it's possible you'll have to do multiple copy/pastes to get them all. For the email issue, it's better to create a separate, blank calendar for which you set up the smaller distribution list. Then when you set up the email, mix-in the calendar with the events. You can also create Groups within your Address Book to help you organize email addresses and manage which email addresses are in each group.
  18. You first publish the sub calendar and when the calendar is published, you can set up the Upcoming promotion spud. You then copy the Trumba spud code that is created for you and you will notice in the code, a line called teaserBase and it will have a default URL. Once you paste the entire code snippet on your page, you will want to change the teaserBase URL to reflect the URL of your main calendar page. This way when a person clicks on an event in the Upcoming promotion spud or click View All, they will be redirected to your main calendar page. Here is more information on Promotion spuds: https://www.trumba.com/help/publish/pub_cp.aspx
  19. Unfortunately there isn't a way to keep the Description field from displaying in the event details. The default event fields are all published with your calendar. You can create your own event fields in which you store personal info that you can choose not to include in the published calendar.
  20. The best way to do this would be to: 1. Go to the List view of your calendar in Trumba 2. Select the check boxes for the instances that are overridden by holidays. 3. Use the drop-down list at the top of the calendar to delete the selected instances. This does not affect other instances of the recurring event. The drawback is that it might be a little time consuming to select them all over several years. But it's definitely faster than the other option, which is to open each instance of the recurring event that you want to delete and clicking the Delete this Event button.
  21. When you edit an event, you may notice the owning calendar states "Deleted Calendar". If you look under the Also Show On section, you may notice one or more calendars have a check mark checked which is allowing that event to "linger" on the calendar, even though the owning calendar has been deleted. If you uncheck all checkboxes and click OK that event will be deleted.
  22. It sounds like you might be referring to the Display Name of your account, which could be showing your old email address. To change this, select your name in the upper right corner and then in the drop down select Account Settings and then type in a new Display Name and click OK.
  23. By default, the link colors for a published calendar will be blue. What you can do is select your published calendar and select Publish>Publish Settings and from here select Edit Styles and Icons. It is on this screen where you will find the published global settings and you can select the Link color and change it from black (#000000) to white (#FFFFFF). This will be a starting point. From here you can then go in to each Trumba spud you may have set up and click Edit Settings & Styles to ensure the text is set to #FFFFFF instead of #000000. Spud Settings help topic.
  24. It looks to me like Trumba might not be able to do what you're looking for. You can use sharing to give the central administration access to all of your calendars, while you only see your own. Currently when you create an event, all of its information is visible to people you share your calendar with or who see your published calendar. If you mark an event as private, nothing appears on the other end of sharing or publishing, so it looks like free time. With Trumba, you also would not be able to translate the screens into Swedish at this time. I don't know of another product that would do this for you. I'm sorry I can't give you better news. Thanks for looking at Trumba and good luck finding the features you need.
  25. Whether it's another person/subscriber in your group or you creating the calendar, the person who creates it (calendar owner) determines who else can see the calendar through sharing. In addition, the calendar owner determines the level of sharing (read, read/write, read/publish). Until the calendar owner shares a calendar, no one else will be able to see any calendars that person creates (unless they log in as that person). Finally, these rules apply to top-level calendars as well as subcalendars. Subcalendars are just a way for you to organize things visually. There's no real hierarchical or inheritance relationship between parent and child calendars. The only one that's different is your primary calendar, which is always top-level and cannot be deleted. (On that note, for your sharing calendar, you might want to create a calendar that you share, rather than using your primary calendar.) Once a calendar is shared with read/write permission, the people who have been given those permissions can add and edit events on the shared calendar (but not others in the owner's account that aren't shared).
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