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Red X appears next to an email address


Steve A

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A red X on an envelope next to an email address indicates that the email address owner opted out of receiving email messages sent from the current calendar or from Trumba in general.

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If you would like to opt back in, you can contact Trumba Support and we can opt your email back in.

How do I remove addresses from my calendar distribution list?

Any email address that has that red X on an envelope icon will not be sent an email. The person who owns the email address has opted out from receiving emails from Trumba. We do not remove that email address from your distribution list by default as it is a visual for you so you can see who has opted out from receiving the email. You can also edit the distribution list and remove those email address from the distribution list if you no longer need to see who has opted out.

Here are links to two help topics that go in to more detail and explain the two red exclamation points and the red x:

MORE INFORMATION: https://www.trumba.com/help/trumbafaq.aspx#tfaq_redxs

MORE INFORMATION: https://www.trumba.com/help/trumbafaq.aspx#tfaq_redexclaim

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