Over the past couple of weeks, we've been having trouble logging in, even though we have the correct username and password. Even after I delete cache and cookies, I'm unable to login in one browser (redirects back to the login screen), but then I can immediately open another browser and login successfully. Would you please let me know what more you need to troubleshoot this? (I've had it work both ways - can't login in FF, can login in IE and vice-versa, for instance.)
1 reply to this topic
Posted 23 June 2011 - 02:47 PM
If you're having trouble signing in to your Trumba account:
- First, verify that you're using the correct email address and password.
- If your credentials are correct and you still can't sign in, click this link to force a full sign out. Then, try signing in again.
- If you're still having trouble, please use your browser settings to delete all cookies. Then restart the browser, and try signing in again.
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