Jump to content

Steve A

Admin
  • Posts

    338
  • Joined

  • Last visited

Steve A's Achievements

Advanced Member

Advanced Member (2/2)

0

Reputation

  1. When an event is created in Trumba that includes event registration, custom confirmation emails along with up to two reminders can automatically be sent. In addition, a "Post event" email with a custom message can also be sent to all registrants at various time intervals after the event has occurred. This can be used to send a post event survey link or other information to your registered attendees. To locate this setting, add or edit an existing event. Select the Registration tab and ensure Open Registration or Send Invitations is selected. Scroll towards the bottom of the page, below the confirmation and reminder email sections to the Post event email. From here, set the time frame for when the post event email should be sent, along with a post event message. The post event message can contain a link to your survey that is hyperlinked to text and/or an image. Click OK to save your changes.
  2. You can schedule an automatic email with a custom message to be sent to registered attendees after your event is over. This is a great way thank registrants for attending and to gather feedback for your events. The new selection is on the Event Edit Form Registration tab below the Scheduled Reminder controls.
  3. In some web browsers, your Filter Control Spud and the Calendar List Control Spud, which can display multi-select checkboxes, may appear with a blue background that does not match the branding of your site. To control the checkbox color when using the Calendar List control and a multi-select filter, select your published calendar in the Trumba editing environment and go to Publish Settings>Publish Settings tab>Edit Styles & Icons. From here you can enter the HEX color value in the Base checkbox color field:
  4. During the registration process, it is possible that a registrant may incorrectly type in their email address. When this happens, the registrant will not have the ability to receive a registration confirmation email, reminder emails, or cancellation notifications. That registrant will also need to register again for the event to receive the email notifications. The Trumba account holder who can view the registration list cannot change or edit that email address and will only be able to cancel that registrants registration. To draw more attention to the importance of entering a correct email address during the registration process, the Trumba Publisher can enable a setting on the registration form to require a registrant to enter in their email address a second time to verify it is correct. This setting can be found under Define Registration Forms and when you edit a registration form, you will see the setting here that you can set to Yes.
  5. The location type feature allows tracking separate in-person and online locations for your events. Add a mapped address or select from a list of predefined locations for in-person events, enter a web address or instructions for online events or enter both for hybrid events. On the published calendar, you can also include a filter so visitors can quickly find online vs in-person events. Location types: https://www.trumba.com/help/fields/locationtypes.aspx Enable location type: https://www.trumba.com/help/fields/enablelocationtypes.aspx
  6. Trumba does very well in regards to accessibility. You can see our accessibility statement here https://www.trumba.com/help/accessibility.aspx If you have additional questions, please contact support @ corp.trumba.com as we can also provide you a copy of our VPAT.
  7. The default spud script provided in the Publishing Control Panel places the spud at the location where you paste the script. To improve page performance, especially when embedding promotion spuds on your home page, you can place the spud script at the end of the page and edit the script to reference the location where the spud should be placed using the spudId parameter. This allows the spuds.js library to be loaded after the main portion of the page so visitors see other content more quickly. Here is an example of loading the spud code at the end of the page by specifying the id of the element where the spud should be injected (the spudId). This can improve page overall page loading times by deferring the loading of the spuds.js library until after the page has loaded. https://www.trumba.com/demo/DeferSpudLoading.htm For more information, see Use spudId to improve page load time: https://www.trumba.com/help/publish/embedv3.aspx#spudid
  8. Connect with Trumba Corporation on the following sites! Facebook | Twitter | LinkedIn| Instagram| YouTube
  9. What does a “30-day Free Trial” mean? A 30-day free trial of Trumba® Connect is a great way for you to test drive our product. No credit card or billing information required. Almost* all Trumba Connect features are available. Use the Trumba Startup Wizard to publish a live, customized calendar right away! * Email publishing is limited to 25 recipients. After your trial is approved*, you receive a welcome email with instructions for launching Trumba Connect. NOTE: Approvals can take up to 48 hours after submission.
  10. Trumba registration data can be exported as a CSV that you can import into Salesforce. Trumba also offers a registration feed if you have a Trumba account and editing rights to that calendar. If possible, pick CSV UTF-8 as the encoding to be sure all required fields and text are included. Attendee records that are collected as part of the event registration process can be accessed through automated feeds. These feeds can be used to extract registration records for use in other systems. There are a variety of supported query parameters.
  11. Trumba allows a Hosted Calendar Website feature that replaces the Classic Hosted View. Trumba Hosted Calendar Websites are a first class option for publishing your Trumba calendars with your branding and without the need to embed widgets in your website. The websites are automatically mobile responsive with a URL structure that is more readable and SEO friendly. The website can be hosted on trumba.com (e.g. cityofgrassvalley.trumba.com) or a custom subdomain (e.g. events.csus.edu). Either way, Trumba takes care of hosting the website on our servers. Existing customers can contact Trumba Support (Support @ Trumba.com) to setup a Trumba Hosted Calendar Website.
  12. Trumba provides a callback mechanism where you can provide a JavaScript event handler that is called each time a spud navigations occurs. This can be used to log the navigation to Google Analytics. The sample web page here https://www.trumba.com/demo/GoogleAnalyticsSample.html includes an example implementation that logs main calendar views and event detail views. View the page source to inspect the code and comments. Further documentation on the Spud API can be found at https://www.trumba.com/help/toc_embedhome.aspx
  13. Mobile image size settings are available on some calendar views and promotion spuds that support images to make them more mobile responsive. The settings allow a smaller max width that takes effect at when a spud is below a specified width. For instance below, the image will have a max width of 60px when the spud is less than 500px wide. When above 500px the existing max image width of 70px is used. Newly added spuds that support mobile max image width setting will have the default values for the max width set. The default values for each view are in parenthesis below (screen width, max image width). Calendar Views List (500, 60) Table (500, 60) Detail List Title (500, 60) Detail List Date (500, 60) Photo Events (500, 60) Promotion Spuds Event Slider (300, 60) Upcoming Fader (200, 60) Upcoming Vertical Crawler (200, 60) Photo Upcoming (200, 60) Upcoming Table (200, 60)
  14. Within Trumba, the alt text of an image is pulled from the event title in which the event is included.
  15. The Organization privacy policy URL and Organization terms of use URL fields hold links to custom, organization-specific terms of use and privacy policies. Valid URLs for these fields are required for organizations that are targeting customers in the European Economic Area (EEA), in compliance with the General Data Protection Regulation (GDPR). The fields are available, but optional for other organizations. You must submit a valid URL in both fields. To add the privacy policy and terms of use URLs, follow these instructions: In the Trumba Publisher account, select Customize Event Actions in the TASKS section: Enter in the full URL to the organization privacy policy and the organization terms of use URLs: Click Done at the bottom of the page to save the changes. When a site visitor takes an event action on an event, the Privacy Policy and Terms of Use links will now be displayed oin the footer: If you have any questions, please email Trumba Sales (sales@ corp.trumba.com) or call 1-800-925-0388. Important For organizations that are targeting customers in the EEA, the Trumba-Hosted View calendar is available only for the signed-in Publisher account.
×
×
  • Create New...