Jill Posted July 18, 2006 Report Share Posted July 18, 2006 Q: On the Mac, when I paste a text block that's nowhere near 10,000 characters from BBEdit into the Description section of the Trumba Event form, I get an error that says that Description can't exceed 10,000 characters.A: In this case, the person was using text that was copied into BBEdit from Word. By default, when you do this, although the text looks like plain text in BBEdit, it doesn't seem to be. To resolve the error, select the text, then go to the Text menu and choose Convert to ASCII. Now copy and paste the text into Trumba. Incidentally, I also tried pasting the text block this person sent directly from Word into Trumba (still on the Mac). I got the error at first, but then I looked for special characters in the text. In this text block, the character that was causing the error was an apostrophe -- because it was a "smart" apostrophe. To resolve the error in the Trumba Event form, I deleted and retyped that apostrophe. I did a few more experiments, and even if I enter the characters directly into the Trumba Event form from the Character Palette, I get the error. So it seems that at the moment, if you're on a Mac and using a US English keyboard, and you want to use extended characters that don't appear on the keyboard, you need to code them as HTML. For example, • for a bullet (•). Quote Link to comment Share on other sites More sharing options...
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