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Require an event registrant to enter their email address a second time

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During the registration process, it is possible that a registrant may incorrectly type in their email address. When this happens, the registrant will not have the ability to receive a registration confirmation email, reminder emails, or cancellation notifications. That registrant will also need to register again for the event to receive the email notifications. The Trumba account holder who can view the registration list cannot change or edit that email address and will only be able to cancel that registrants registration.

To draw more attention to the importance of entering a correct email address during the registration process, the Trumba Publisher can enable a setting on the registration form to require a registrant to enter in their email address a second time to verify it is correct. This setting can be found under Define Registration Forms and when you edit a registration form, you will see the setting here that you can set to Yes.



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