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Everything posted by Anne

  1. You are right. I'm sorry that this change is not allowing you to get to event details page as it was possible previously from email. We received a report about this on Friday and tested so we could reproduce the issue, and noted it for our developers and QA. As soon as we know something more, we'll post an update. Anne / Trumba Support
  2. Regarding your publishing question, one of the premises of a Trumba calendar is that we offer a way for people to select events and take some type of action on them. In keeping with this premise, at this time, there isn't a way to turn off selecting events. You can edit the settings for each of your calendars by going to Publish>Calendar Spuds tab and then click Edit Settings & Styles for each of your calendar views. Locate the EVENT ACTION section and for Event Action Display, set this from Multiple to None and click OK to save. Select "Multiple" to allow a calendar visitor to work with several events at a time. Select "Single" to limit the visitor to one event at a time. Select "None" to remove the event action from the event display.
  3. Hi Frank, Thanks for this feature request. Mapping fields on import is very important, and if you are having to do repeated imports, I can see where it would be valuable to save the mapping. I am assuming this is a CSV (Comma separated value file) or Excel file. I wonder if the workaround of exporting a file from Trumba so you can get the field names and taking the time to manually put them at the top of your file, replacing your other labels would be worth the trouble to you as a way to solve for this. Once you have this done once, you can have a blank file and a copy/paste of your data first to your blank file with just the field names prior to import could be a way to avoid the manual remapping. If it is say just one or two fields that you are remapping then the workaround would be too much work, but you have a couple fields, it might be worth the trouble. The workaround aside, we'll log your feature request. Anne / Trumba Support
  4. By default, link targets open in new browser windows (or tabs, depending upon browser settings). This leaves the event detail page open in its original window so visitors can easily find the calendar again. If that's the link behavior you prefer, leave the target setting just as it is. When you enter text or image in the Description field and then select the text or image and click on Insert Link from the HTML editor, you have the option to set the Target to New Window (_blank), Topmost Window (_top), Parent Window (_parent), <frame> You may want to consider other link target options, especially if you use frames or iframes on your calendar page: New Window (default) The target webpage opens in a new browser window or tab. Topmost Window The target webpage fills the original webpage, replacing the iframe content, if your calendar is in an iframe, or the calendar content if it's not. Visitors use the back button to return to the calendar. Parent Window If your calendar is embedded in an iframe, the target webpage replaces the calendar in the iframe. If your calendar is not in an iframe, the target webpage fills the original webpage. Visitors use the back button to return to the calendar. Named Frame If you have a named frame or iframe on the webpage where the calendar is embedded, the target webpage opens in the named frame/iframe, leaving the calendar visible.
  5. Hi sag544, Thank you for including a link to your site. I am not able to find a calendar, but did see the date finder spud on your calendar page at http://latinocoalitionforprevention.org Regarding using Internet Explorer, it does work on the PC. However, on the Mac, Microsoft has discontinued development of Internet Explorer and is no longer supporting it. So, at this time, Internet Explorer on the Mac is not a supported browser. For more information, please check: http://www.microsoft.com/mac/products/inte...nternetexplorer For information on our list of supported browsers, please check: http://www.trumba.com/help/systemreq.html Hope this information is useful to you. Thank you for using Trumba! Regards, Anne / Trumba Support
  6. You can add a URL-encoded query string for the calendar template and duration. In this example, the calendar view is 3 Column and to start on September 1, 2020: http://www.yoursite.com/calendar.html?trumbaEmbed=template%3D3columns%26%3D20200901%26duration%3D1d To control the initial mix-in state, we do offer Filter Views. Here is a link to a help topic with more details: https://www.trumba.com/help/filter/pub_filterviews.aspx
  7. Hi eyedesign, Please take a look at the email from support. It should have information unique to your account in it (pid, hash etc.). Regards, Anne / Trumba Support
  8. When you set up the event and you are inviting people to register and/or using Open Sign up, you can set up a Success Message. In this area is where you can enter in the Concall details and other information that only should be displayed to the person only after they register. Any text added to the Success Message is automatically added to the Registration Confirmation email. MORE INFORMATION: https://www.trumba.com/help/events/eventinvite_how.aspx
  9. Hi BenG, You can add template=month (day, list, table, week) to the script. So your script would read as follows: Edited for small correction: <script src="http://www.trumba.com/k.aspx?calendar=ben_schedule&template=month" type=text/javascript template="table"></SCRIPT> <script type="text/javascript" src="http://www.trumba.com/k.aspx?calendar=ben_schedule&template=month"></script> Gary's solution (republishing) is a great idea, for a slightly different issue. If you want to show a calendar published by itself on one site and published mixed in with other calendars at another site. That would be a perfect case for Gary's solution. Hope this helps. Anne / Trumba Support
  10. I think the unusual character is what you are seeing in the place of something that ought to look like ">>". This character is displayed only if the calendar is a subcalendar rather than Top-level calendar. It is very easy to change a calendar to be a Top-level calendar by using the down arrow to the right of the calendar name (when you are signed into your account) and selecting Calendar Settings. So, one approach would be to continue to mix the calendars in, but to make them each a top level calendar. If you can provide us additional information on the browsers that you are trying, it will help us with duplicating the issue.
  11. As long as each secretary has a Trumba Account, you give out sharing rights for each calendar to each Trumba account holder. The Athletic secretary may only require a Trumba Editor account, so the Campus Secretary would have the Publisher account and would share the Sports calendar with the editor account with the right to "Add, Delete, and Change content". https://www.trumba.com/help/share/sharehowto.aspx
  12. Thanks for posting a possible explanation and clean up idea. From what Larry described it does sound line breaks got copied over somehow.
  13. Within Trumba, all calendars are based on one time zone that you set for that calendar. You can set up Event Based Time Zones, so if your calendar is set to Eastern Time, you can add events from Pacific time. When that Pacific time zone event is added to your Eastern time zone calendar, it will display as happening in Eastern Time. All event times convert automatically to the default time zone of the published calendar. What we also offer is a time zone control spud. The site visitor can then change the time zone to their time zone and the calendar will refresh to display events in their time zone. https://www.trumba.com/help/timezoneswork.aspx https://www.trumba.com/help/timezones_events.aspx https://www.trumba.com/help/timezones.aspx
  14. You can change the webname of a published calendar by going to Publish>Publish Settings>Edit Publish Settings. If you have already embedded the Trumba spud code on any websites and you now change the webname, you will need to update the webname for each spud code on your site where you have the spud code embedded.
  15. When you publish a Trumba calendar, you will want to update the Calendar Address. By doing this, Trumba can correctly do a redirect back to where you have embedded the main calendar for your published calendar. To update or add the calendar address for your web page, select the published calendar and select Publish>Publish Settings>Edit Publish Settings. From here, locate the Calendar Address field and enter in the full URL for the page where you have embedded the main calendar. Once you save this, all future emails that are sent from your calendar will link to that webpage.
  16. If you're having trouble signing in to your Trumba account: First, verify that you're using the correct email address and password. If your credentials are correct and you still can't sign in, click this link to force a full sign out. Then, try signing in again. If you're still having trouble, please use your browser settings to delete all cookies. Then restart the browser, and try signing in again. Please contact Trumba Support and we can assist you with a password reset.
  17. As of May 2016, we do require .NET 1.1. I hope this post will help you find and install .NET 1.1 on this computer.
  18. We do offer an Event Submission Form add-on which is an additional $50 per month that you can include in with your Trumba Connect subscription. This allows you to create an unlimited number of event submission forms from this account. If you would like to add this to your existing account, please contact Trumba Sales at sales@corp.trumba.com
  19. Your message has two great issues: 1) related to how your viewers may need to change time zones to view event and 2) how to best do the data entry as you enter in seminars in different locations. First issue: How can viewers alter the time zone of the published calendar. You said: "I have a calendar that will be viewed by people all over the US, Canada and Australia. Obviously, there are several different time zones involved here." This is good issue to consider. You might want to state at the top of your calendar that this calendar is published in eastern time zone, along with instructions for how to change to another time zone. You might want to try changing time zones yourself. Take this published calendar as an example: http://www.trumba.com/calendars/misd If you scroll to the bottom, toward the right, you'll have a drop down that enables you to change the time zone for the calendar. Note: If you would like to allow event based time zones, please contact Trumba Support and they can look at enabling Event Based time zones for your account. Second issue: How to best do your data entry for events originating in multiple time zones. You also said: "So, when I say *I* am in Eastern, but I go and fill in information regarding a Seminar in Colorado that is from 8am – 4pm, if they look at it in New Jersey, is it going to show 8-4 Eastern, or CO time?" If you have seminars in a couple different locations, I'd urge you to make a calendar for each location that is set with the appropriate time zone. This would allow you to put the Seminar on the Colorado calendar that is set to Mountain Time and then when you view the events mixed in or published they will be automatically be converted. We also offer Event Based time zones, so instead of creating a calendar per time zone, you keep your published calendar in one time zone (Eastern) but when you add events you will be able to select the time zone of the event and enter in the time the event start in the time zone of the event. The event will still convert and be displayed in the time zone of the published calendar, however you would also embed the TimeZone Control Spud on your published calendar page so the site visitor can select their time zone. The calendar will then refresh and display all of the event times in the time zone selected. I also want to offer you two links to help topics that would be useful: About events - http://www.trumba.com/help/eventabout.html About time zones - http://www.trumba.com/help/timezoneswork.html
  20. I have a calendar that will be viewed by people all over the US, Canada and Australia. Obviously, there are several different time zones involved here. So, when I say *I* am in Eastern, but I go and fill in information regarding a Seminar in Colorado that is from 8am – 4pm, if they look at it in New Jersey, is it going to show 8-4 Eastern, or CO time? I am confused on this!
  21. The start time and end time drop down selections do allow you to type in minute increments OR you can you the drop down menu that allows 5 minute increments.
  22. When you publish a calendar we don't show months that don't have any events. One way to work around this is to put an event on those months. Holidays, quotes, a "check back later for events on this month", etc. are some ideas for placeholder events.
  23. You can customize each email template for each published calendar to include images in the header and footer. The Calendar email can also be set up to include images. https://www.trumba.com/help/email/email_customhf.aspx
  24. I did a preliminary investigation and, as you say, it appears that myspace does not allow scripts. You can post a link to your calendar, of course. But, perhaps you are hoping to do more than that. I did a bit of looking into various widgets available for use on blogs, and it does appear that many of them use scripts. The only idea I can come up with is to look into whether a blog widget exists that works with myspace, that can accept an RSS or .ICS feed from a published Trumba calendar.
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