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Steve A

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Everything posted by Steve A

  1. A setting on the Classic Table view allows you to remove the year from the date field. For example on this calendar view we are grouping events based on the month of June 2010 and the events are showing a date that also includes the year 2010, which may not need to be displayed. To update your Classic Table view for your published calendars to remove the year, select the published calendar in Trumba and select Publish and click the Calendar Spuds tab and then select Edit Settings & Styles for Classic Table. Select the Events: Default tab and set “Hide year when grouping” to Yes and then click OK: Your calendar will update and only display the mm/dd for the Date:
  2. The Timezone Picker Unlabeled Control Spud, is a spud that should be used on your website if your calendar includes events happening in multiple time zones and also allows visitors to change the timezone that events are displayed in as Trumba will automatically display the times of the events in that timezone. If you would like the Timezone Picker Control Spud to remember the timezone selected by the user so they do not have to select the timezone each time they visit your calendar, you can enable the option to "Remember visitor timezone" by selecting Edit Settings & Styles for the Timezone Picker Control Spud and changing the option to "Yes".
  3. While the sorting of an RSS Feed is typically handled by the RSS Reader (browser), we offer a setting in the RSS Feed setting called "Publish Date Source". By default we will display the Event Start Date and we have seen this setting can cause some RSS Readers to reverse the order of your RSS Feed. What you can do is change this setting to "No Publish Date" and your RSS Feeds should now display in the correct order.
  4. Most of our calendar spuds and promotion spuds can be configured to display events in both ascending and descending order. This allows our promotion spuds and calendar views to be used to publish news and announcements in addition to events. Within the settings for the Calendar and Promotion spuds, we now have a descending option along with the ability to specify a start and end date (going backwards)
  5. Hi- Not sure if you have heard, however we've made a “newsworthy” improvement to Trumba Connect! Most of our calendar spuds and promotion spuds can now be configured to display events going into the past. This allows our promotion spuds and calendar views to be used to publish news and announcements in addition to events. Within the settings for the Calendar and Promotion spuds, we now have a descending option along with the ability to specify a start and end date (going backwards) I hope you will find this a useful enhancement! Thanks, Steve
  6. Most calendars have several ongoing/recurring events and sometimes it makes sense to have two calendars, one for one-time events and the other for ongoing/recurring events. This way you can publish both calendars or publish each calendar on separate pages. By doing this you can then create promotion spuds to display just the ongoing events. Another idea for you if you do not want to set up another calendar is to set up a custom field, for example "Type of Event" and you could create a value called "Ongoing Event" and another value for "One time event". When you are adding events to your calendar you will then tag the event to be an "Ongoing" or "One time event". By tagging these events with a value, you can then set up a Filter Control Spud to allows a visitor to display ongoing events on the calendar in addition to the one time events. Here is a help topic with more details. You can take this one step further and in addition to the steps above, you can set up a Filter View so when a person views the calendar you can hide the Ongoing events and only display the one-time events.
  7. Trumba allows for event image resizing or cropping across supported promotion spuds and calendar views. You will see this for the Photo Upcoming Spud as well as a few of the Calendar Views. You can have the images automatically scale down to a specific width or height that you specify instead of having to resize the image prior to adding them to your events. For example, if you select Publish>Promotion Spuds tab and then click Edit Settings & Styles for the Promotion Spud you will see these Image Options. If you change this to “Reduce” and set the width to 100 (Pixels) then all event images will be scaled to this width. The option to Show image placeholder will automatically add a space (blank image) to the left of the event information. For example, here is promotion spud with no image placeholder and you can see the events with no images stay flush left: Here is the same promotion spud using an image placeholder and the event are indented: If you are allowing image submissions using the Event Submission Form, you won’t have to worry about having to manually resize the images for the events as you can control them by the calendar settings and promotion spud settings. Submitters can submit any image size and they will automatically scale to the width or height you specify in your calendar and promotion spuds. Tip: I like to set the border and background to “ transparent” in case the event image you add is smaller than the preferred size it will prevent a background color from showing through around the edges of the images and look cleaner. Also, the event image can also appear on the event detail page by default when no default image is added. The Detail Image size is set under the Event Image section under Publish>Calendar Spuds tab>Edit Settings & Styles for the Event Detail. Typically the recommended width is no wider than the width of the main calendar spud.
  8. We have an update on the email subject line that some of you may have seen recently and reported some inconsistency around. The subject line of the subscription email will no longer add the word "schedule" unless your calendar name already ends in the word "schedule". If your calendar name in Trumba is called "Local Events Schedule", the subject line of the subscription email will state ""Local Events Schedule for March 9-13th". If the calendar name does not end with the word "Subscription" or “Calendar”, the subscription email will include the word “calendar” in the subject line. For example, if your calendar name within Trumba is called “Local Events”, the subject line of the subscription email will now state “Local Events calendar for March 9-13”. Thanks, Steve
  9. Thanks for the feedback! This is a feature request our development team is aware of and if implemented I will post an update.
  10. If you select Edit Distribution List we do show icons next to the email address. If the icon appears with a red X on an envelope, that means the person has opted out from receiving the subscription email. This way the Trumba publisher can still see all email addresses that have subscribed to the calendar email. The other icon you may see are the double-red exclamation points. This indicates that the email address may not be valid or has been flagged with a bounced flag and Trumba is not able to deliver email to that email address.
  11. Let me see if I can get more information on this one from our development team. If your calendar does not have the word "calendar" after it, then the email drops in the word "schedule" to the subject line. Currently there is not a way to customize the email or the email subject line. Once I find out more on this I will update the post. Thanks, Steve
  12. Hi, Unfortunately there has not been any change in this functionality. It is still an active feature request that we are still looking at to determine how to prioritize the importance against other feature enhancements to improve as well as new feature enhancements. Thanks, Steve
  13. For this Promotion Spud, there is a setting for "Events per page". When the value is set to one (1) this tells the spud to only show 1 event continuously. Since there is more than 1 event on the calendar that should be fading in and out on this spud, you want to increase this to possibly 2 or more. You can go higher depending on how many events you want the spud to "cycle" through. In addition to this setting, you can also edit the Fader Settings for the "Events per group". The default is set to 5 and you may want to change this to 1, which tells the spud to only display 1 event at a time.
  14. I am not sure if you have tried this yet, but what happens if you change "openInNewWindow:"true"" to "openInNewWindow:"false"", so it would look similar to this sample code: <script type="text/javascript"> $Trumba.addSpud({ spudType: "main", webName: "kexp", openInNewWindow:"false", detailBase: "http://www.trumba.com/calendars/kexp"}); </script> If this still does not seem to fix the issue, please email me the URL of your site, or reply back to this post and we can research this one further for you. Thanks, Steve
  15. When you get yourself in to a situation like this, what has happened is that the events now become “orphans” as the owning calendar has been deleted, however the events were also tagged to “Also Show On” one or more calendars. When this happens, the events do not get deleted when the owning calendar is deleted as the events are still connected to one or more calendars. To correct this you can either open up each event one at a time (like you were doing) and remove the Also Shows On check marks, or follow these steps: 1. Open up one of these events within Trumba and you will see the Owning Calendar states it is owned by “Deleted Calendar”. 2. Directly below this area you will see the Also Shows On section and there will be one or more calendars checked in this list that you want to identify. Cancel out of the event so you are back to your Trumba editing environment. 3. Select one of the calendars that you identified in Step 2 so it appears with a black check mark, and uncheck all other calendars so no green check marks appear. 4. In the search field, type in either the event title or keywords from the event you want to remove and click Go. You should now see all of the events matching your search which are the events you want to remove from your calendar. 5. Change your editing view to “List” view and within this view, click Select All and all of the events on this page (up to 100 per page) will be automatically checked with a check mark. 6. In the drop down menu above the selections, select the option "Remove events from “<calendarname>” and then click Go. If you have several of these events in the past or in to the future, you will want to click the small arrows above the selection area to move forward/back and then repeat steps 5 and 6 until all of these events are removed.
  16. Hi Joe, I rarely hear from Joomla users with issues, so you should be OK. There is another forum post on this subject that you may want to look at. I have also heard it works best to disable the editing environment in Joomla when adding in Trumba spuds as clients have reported having the editing environment enabled edits/changes the Trumba javascript code preventing the Trumba spuds from loading on pages. I have not used Joomla, so unfortunately I am not well versed, so any feedback from other Trumba users using Joomla is appreciated! One error I have been hearing about is the following error when attempting to view a HTML page created in Joomla 1.5x that contains Trumba spuds: HTML Parsing Error: "Unable to modify the parent container" error, (with a specific line in the code that is causing the error) when loading the main calendar spud in Trumba using Joomla 1.5x The solution was to go to libraries/joomla/html/html/behavior.php located under the Joomla install root and edit the line of code specified in the error message and you want to locate this line of code: $tooltipInit = ' window.addEvent(\'domready\', function(){ var JTooltips = new Tips($$(\''.$selector.'\'), '.$options.'); });'; Replace 'domready' with 'load' and it should eliminate the error so the Trumba spuds can load properly. That is all of the information we currently have on Joomla issues that are being reported. Thanks, Steve
  17. Hi Joe, I have gone ahead and submitted this additional enhancement request to the existing feature request on file for this feature. regards, Steve
  18. Hi Mark, There is currently not a setting to allow the event title to be linked to the web link on the page. The only way you can currently do this would be to enter in the Event Title using an anchor tag. For example, if you have an event titled: “Job Resource Clinic”, what you could enter for the Event Title in Trumba would be: <a href="http://www.centerpointseattle.org">Job Resource Clinic</a> This way the visitor will be taken to http://www.centerpointseattle.org when they click on the event title. If you do set up your events like this, it can be a little tricky to edit them in Trumba, as the event is now a link to a website. To edit these events in Trumba you will have to click the blue drop down arrow next to the event title and then select Edit Event. Thanks, Steve
  19. Unfortunately, Google cannot index/spider into the Trumba spuds. When you search for an event on Google, the results will display the hCalendar page but not link directly to the event.
  20. Hi Matt, When you view the Distribution List, we currently only display the email addresses of individuals who are either currently receiving the email or they are scheduled to receive the email but their email address has bounced. Once a person removes themselves, or you remove that person from the distribution list, they no longer appear in the list. So the only icon we display would be the !! for the bounced emails. If you go ahead and delete all of the bounced emails from the distribution list and address book and later go back in and add them, unless that user has contacted us letting us know they are not getting the emails and we clear the flag and they set Trumba.com to their safe list; or you contact Support and have us clear the flag on the bounced emails, the emails will still appear as bounced if you put them all back in as the email is still in our database as an email address that does not accept email from Trumba.com. If a person “resubscribes” to your distribution list, there is no indication that they have done this. The only change you may see if that one day you see their name/email address in the list, then the next day you do not and the following day they may be back with either the same or different email address. Also remember that the distribution list is not related to the Address Book in anyway. You can add email address from your address book to a distribution list, but you cannot import a distribution list in to your address book. Thanks, Steve
  21. We have heard from a few clients who are having problems getting their pages to display properly in IE7 & IE8. As the page is loading, the error: “Operation Aborted…” appears and the Trumba spuds fail to load. The pages will load in all other browsers except for Internet Explorer. To solve this issue, you may have a line of code within your HTML file that needs to be corrected: window.addEvent('domready', function() {SqueezeBox.initialize({});});
  22. Hi Joe, Unfortunately the Event Actions that appear on the popup cannot be removed. The only “workaround” I can suggest is for you to edit the settings. Go to Publish/Calendar Spuds tab and then click on Edit Settings & Styles for the Popup spud. Select the Styles tab and locate the Event Actions section. Here you can change the Link size to 0pt and also set the color to transparent. Go ahead and then click OK. Select the Publish Settings tab and click on Edit Settings & Icons. Select the Icons tab and locate the Event Action Icons section and change these icons to [No image] and then click OK. All of the event actions and icons will now “disappear” from the event detail, with the exception of the small drop down field icon – and we do not have a way of hiding that for you. Thanks! Steve
  23. Hi- If you have set up a scheduled email for a published calendar, a visitor can subscribe to your calendar email. You set up the email by selecting the Email button and working through the setup wizard. In addition, select the Publish button and select the Publish Settings tab and click Edit Publishing Settings. At the bottom there is the option to enable email subscriptions which you want to ensure is set to Yes and then click OK. Visitors can click on the Subscribe link directly above your calendar and will be able to subscribe to either a daily, weekly or monthly email, as set up by the account holder. They are prompted to enter in their name and email address and then click Subscribe to “x” Email. As the account holder, you can view the distribution list for visitors who have subscribed to your calendar by selecting the calendar and then selecting the Email button. When a visitor receives an email they do have the option to opt out from receiving future emails and unsubscribe by following the link in the footer of the email; or you as the account holder can remove that email address from the distribution list by selecting Edit Distribution List and removing the email from the list. You may notice that within your distribution list that some emails may appear in red with double red exclamation marks. This indicates that the email addresses has bounced. Trumba will attempt to send an email three times and if it fails on the third attempt, we will not send emails to that email address. The email address can bounce if the email address is invalid; if the email server for that email address does not accept email from Trumba.com (so they need to add Trumba.com to their safe list); a spam filter may be rejecting emails from Trumba.com; or the owner of the email address has opted out from receiving any emails from Trumba.com. If you are seeing email addresses in your distribution list that are valid and are not receiving email, please email support with your account login (email only) along with the email addresses and we can research these email addresses to determine why they are still appearing in the distribution list as well as why that visitor may not be receiving the emails. Thanks, Steve
  24. Hi Kevin, By default there is a "Subscribe" link that appears directly above the main calendar spud and if your published calendar is set up with a daily or weekly email option, a visitor will be able to subscribe to your calendar. In addition to the Subscribe link, another idea would be to create a graphic/text link on the page that a visitor can click on to subscribe to your calendar and include a hyperlink to this URL: http://eventactions.com/ea.aspx?subscribe=Unique Web Name. You can locate the unique web name for your published calendar by selecting Publish>Publish Settings tab and then select Edit Publish Settings and locate the Unique Web Name field. If you decide to hide the calendar actions above the calendar you can also create your own icons/text links and hyperlink to the RSS, Atom and iCal feeds. Here is a help file that goes in to a few more details. Thanks, Steve
  25. Hi Gerry, We currently do not have a way to collect payment for a featured event listing. I have worked with a few clients who are doing something very similar and what they do is require the submitters to become a member before they can post events. As an example, if you go to this site: http://www.weecalendar.com/ select the icon to the far right that states Add Your Events. This will take you to a page with additional information on how to register for this site to be able to submit events. This would require some development work on your side to get this to work. Here is another site that is using an event submission form that requires payment in advance: http://www.fox11online.com/generic/partici...ar_Submit_Event Another idea for you would be create a required custom field (that is unpublished) but is visible on the event submission form. You can provide details on the Event Submission Form or on the page that controls the spud with instructions on how to pay for the listing that directs that person to PayPal for example. Once they pay for the listing on PayPal, if they get a confirmation code, your custom field could be where they enter in that confirmation code. When they submit the event, you as the approver can verify that code to ensure that they have paid for the listing and if so, you can approve the event. If it is not a valid code you can reject the submission. I hope this gives you a few more ideas! Please let me know if you have any additional questions! Thanks, Steve
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