Jump to content

Steve A

  • Content Count

  • Joined

  • Last visited

Everything posted by Steve A

  1. If you select Edit Distribution List we do show icons next to the email address. If the icon appears with a red X on an envelope, that means the person has opted out from receiving the subscription email. This way the Trumba publisher can still see all email addresses that have subscribed to the calendar email. The other icon you may see are the double-red exclamation points. This indicates that the email address may not be valid or has been flagged with a bounced flag and Trumba is not able to deliver email to that email address.
  2. We do offer a Custom Email Sender option. If this is something you may be interested in, please contact Trumba Support and we can help you determine if this can be set up on your account.
  3. For this Promotion Spud, there is a setting for "Events per page". When the value is set to one (1) this tells the spud to only show 1 event continuously. Since there is more than 1 event on the calendar that should be fading in and out on this spud, you want to increase this to possibly 2 or more. You can go higher depending on how many events you want the spud to "cycle" through. In addition to this setting, you can also edit the Fader Settings for the "Events per group". The default is set to 5 and you may want to change this to 1, which tells the spud to only display 1 event at a time.
  4. I am not sure if you have tried this yet, but what happens if you change "openInNewWindow:"true"" to "openInNewWindow:"false"", so it would look similar to this sample code: <script type="text/javascript"> $Trumba.addSpud({ spudType: "main", webName: "kexp", openInNewWindow:"false", detailBase: "http://www.trumba.com/calendars/kexp"}); </script> If this still does not seem to fix the issue, please email me the URL of your site, or reply back to this post and we can research this one further for you. Thanks, Steve
  5. When you get yourself in to a situation like this, what has happened is that the events now become “orphans” as the owning calendar has been deleted, however the events were also tagged to “Also Show On” one or more calendars. When this happens, the events do not get deleted when the owning calendar is deleted as the events are still connected to one or more calendars. To correct this you can either open up each event one at a time (like you were doing) and remove the Also Shows On check marks, or follow these steps: 1. Open up one of these events within Trumba and you will see the Owning Calendar states it is owned by “Deleted Calendar”. 2. Directly below this area you will see the Also Shows On section and there will be one or more calendars checked in this list that you want to identify. Cancel out of the event so you are back to your Trumba editing environment. 3. Select one of the calendars that you identified in Step 2 so it appears with a black check mark, and uncheck all other calendars so no green check marks appear. 4. In the search field, type in either the event title or keywords from the event you want to remove and click Go. You should now see all of the events matching your search which are the events you want to remove from your calendar. 5. Change your editing view to “List” view and within this view, click Select All and all of the events on this page (up to 100 per page) will be automatically checked with a check mark. 6. In the drop down menu above the selections, select the option "Remove events from “<calendarname>” and then click Go. If you have several of these events in the past or in to the future, you will want to click the small arrows above the selection area to move forward/back and then repeat steps 5 and 6 until all of these events are removed.
  6. Hi Joe, I rarely hear from Joomla users with issues, so you should be OK. There is another forum post on this subject that you may want to look at. I have also heard it works best to disable the editing environment in Joomla when adding in Trumba spuds as clients have reported having the editing environment enabled edits/changes the Trumba javascript code preventing the Trumba spuds from loading on pages. I have not used Joomla, so unfortunately I am not well versed, so any feedback from other Trumba users using Joomla is appreciated! One error I have been hearing about is the following error when attempting to view a HTML page created in Joomla 1.5x that contains Trumba spuds: HTML Parsing Error: "Unable to modify the parent container" error, (with a specific line in the code that is causing the error) when loading the main calendar spud in Trumba using Joomla 1.5x The solution was to go to libraries/joomla/html/html/behavior.php located under the Joomla install root and edit the line of code specified in the error message and you want to locate this line of code: $tooltipInit = ' window.addEvent(\'domready\', function(){ var JTooltips = new Tips($$(\''.$selector.'\'), '.$options.'); });'; Replace 'domready' with 'load' and it should eliminate the error so the Trumba spuds can load properly. That is all of the information we currently have on Joomla issues that are being reported. Thanks, Steve
  7. Hi Joe, I have gone ahead and submitted this additional enhancement request to the existing feature request on file for this feature. regards, Steve
  8. Hi Mark, There is currently not a setting to allow the event title to be linked to the web link on the page. The only way you can currently do this would be to enter in the Event Title using an anchor tag. For example, if you have an event titled: “Job Resource Clinic”, what you could enter for the Event Title in Trumba would be: <a href="http://www.centerpointseattle.org">Job Resource Clinic</a> This way the visitor will be taken to http://www.centerpointseattle.org when they click on the event title. If you do set up your events like this, it can be a little tricky to edit them in Trumba, as the event is now a link to a website. To edit these events in Trumba you will have to click the blue drop down arrow next to the event title and then select Edit Event. Thanks, Steve
  9. Unfortunately, Google cannot index/spider into the Trumba spuds. When you search for an event on Google, the results will display the hCalendar page but not link directly to the event.
  10. Hi Matt, When you view the Distribution List, we currently only display the email addresses of individuals who are either currently receiving the email or they are scheduled to receive the email but their email address has bounced. Once a person removes themselves, or you remove that person from the distribution list, they no longer appear in the list. So the only icon we display would be the !! for the bounced emails. If you go ahead and delete all of the bounced emails from the distribution list and address book and later go back in and add them, unless that user has contacted us letting us know they are not getting the emails and we clear the flag and they set Trumba.com to their safe list; or you contact Support and have us clear the flag on the bounced emails, the emails will still appear as bounced if you put them all back in as the email is still in our database as an email address that does not accept email from Trumba.com. If a person “resubscribes” to your distribution list, there is no indication that they have done this. The only change you may see if that one day you see their name/email address in the list, then the next day you do not and the following day they may be back with either the same or different email address. Also remember that the distribution list is not related to the Address Book in anyway. You can add email address from your address book to a distribution list, but you cannot import a distribution list in to your address book. Thanks, Steve
  11. We have heard from a few clients who are having problems getting their pages to display properly in IE7 & IE8. As the page is loading, the error: “Operation Aborted…” appears and the Trumba spuds fail to load. The pages will load in all other browsers except for Internet Explorer. To solve this issue, you may have a line of code within your HTML file that needs to be corrected: window.addEvent('domready', function() {SqueezeBox.initialize({});});
  12. Unfortunately the Event Actions that appear on the popup cannot be removed. The only “workaround” I can suggest is for you to edit the settings. Go to Publish/Calendar Spuds tab and then click on Edit Settings & Styles for the Popup spud. Select the Styles tab and locate the Event Actions section. Here you can change the Link size to 0pt and also set the color to transparent. Go ahead and then click OK. Select the Publish Settings tab and click on Edit Settings & Icons. Select the Icons tab and locate the Event Action Icons section and change these icons to [No image] and then click OK. All of the event actions and icons will now “disappear” from the event detail, with the exception of the small drop down field icon – and we do not have a way of hiding that for you.
  13. Hi- If you have set up a scheduled email for a published calendar, a visitor can subscribe to your calendar email. You set up the email by selecting the Email button and working through the setup wizard. In addition, select the Publish button and select the Publish Settings tab and click Edit Publishing Settings. At the bottom there is the option to enable email subscriptions which you want to ensure is set to Yes and then click OK. Visitors can click on the Subscribe link directly above your calendar and will be able to subscribe to either a daily, weekly or monthly email, as set up by the account holder. They are prompted to enter in their name and email address and then click Subscribe to “x” Email. As the account holder, you can view the distribution list for visitors who have subscribed to your calendar by selecting the calendar and then selecting the Email button. When a visitor receives an email they do have the option to opt out from receiving future emails and unsubscribe by following the link in the footer of the email; or you as the account holder can remove that email address from the distribution list by selecting Edit Distribution List and removing the email from the list. You may notice that within your distribution list that some emails may appear in red with double red exclamation marks. This indicates that the email addresses has bounced. Trumba will attempt to send an email three times and if it fails on the third attempt, we will not send emails to that email address. The email address can bounce if the email address is invalid; if the email server for that email address does not accept email from Trumba.com (so they need to add Trumba.com to their safe list); a spam filter may be rejecting emails from Trumba.com; or the owner of the email address has opted out from receiving any emails from Trumba.com. If you are seeing email addresses in your distribution list that are valid and are not receiving email, please email support with your account login (email only) along with the email addresses and we can research these email addresses to determine why they are still appearing in the distribution list as well as why that visitor may not be receiving the emails. Thanks, Steve
  14. By default there is a "Subscribe" link that appears directly above the main calendar spud and if your published calendar is set up with a daily or weekly email option, a visitor will be able to subscribe to your calendar. In addition to the Subscribe link, another idea would be to create a graphic/text link on the page that a visitor can click on to subscribe to your calendar and include a hyperlink to this URL: http://eventactions.com/ea.aspx?subscribe=Unique Web Name. You can locate the unique web name for your published calendar by selecting Publish>Publish Settings tab and then select Edit Publish Settings and locate the Unique Web Name field.
  15. Hi Gerry, We currently do not have a way to collect payment for a featured event listing. I have worked with a few clients who are doing something very similar and what they do is require the submitters to become a member before they can post events. As an example, if you go to this site: http://www.weecalendar.com/ select the icon to the far right that states Add Your Events. This will take you to a page with additional information on how to register for this site to be able to submit events. This would require some development work on your side to get this to work. Here is another site that is using an event submission form that requires payment in advance: http://www.fox11online.com/generic/partici...ar_Submit_Event Another idea for you would be create a required custom field (that is unpublished) but is visible on the event submission form. You can provide details on the Event Submission Form or on the page that controls the spud with instructions on how to pay for the listing that directs that person to PayPal for example. Once they pay for the listing on PayPal, if they get a confirmation code, your custom field could be where they enter in that confirmation code. When they submit the event, you as the approver can verify that code to ensure that they have paid for the listing and if so, you can approve the event. If it is not a valid code you can reject the submission. I hope this gives you a few more ideas! Please let me know if you have any additional questions! Thanks, Steve
  16. There is a setting that will control whether or not recurring events continue to display on your calendar and that is the setting titled "Include events that started in the past.". If you go to Publish>Calendar Spuds tab, you will want to click Edit Settings & Styles for your calendar views and ensure this option is checked.
  17. The dev team is aware of the event submission form issue where it does not scroll back to the top of the next page to review the event submission. This is on the list of features to enhance, however they have quite a few other feature enhancements that have a higher priority at this time. Also, I added your request for an loading progress icon to appear as well as the event submission form loads.
  18. This issue appears to be the “document.getElementById” in the addSpud code. You are trying to reference the earlier <input> elements at the beginning by ID but the input elements only have a name property and not ID. If you can change the highlight “name” to “id” then it should work. <input type="hidden" name="trumbaname" value='cape_ann' /> <input type="hidden" name="hotelid" value=2646 /> <script type="text/javascript" src="//www.trumba.com/scripts/spuds.js"></script>'>//www.trumba.com/scripts/spuds.js"></script> <script type="text/javascript"> $Trumba.addSpud({ webName: document.getElementById('trumbaname').value, spudType: "upcomingvcrawler", teaserBase: "http://www.dotcomcierge.com/calendar.asp?id="'>http://www.dotcomcierge.com/calendar.asp?id="'>http://www.dotcomcierge.com/calendar.asp?id="'>http://www.dotcomcierge.com/calendar.asp?id=" + document.getElementById('hotelid').value, detailBase: "http://www.dotcomcierge.com/calendar.asp?id=" + document.getElementById('hotelid').value }); </script> Change to: <input type="hidden" id="trumbaname" value='cape_ann' /> <input type="hidden" id="hotelid" value=2646 /> <script type="text/javascript" src="//www.trumba.com/scripts/spuds.js"></script> <script type="text/javascript"> $Trumba.addSpud({ webName: document.getElementById('trumbaname').value, spudType: "upcomingvcrawler", teaserBase: "http://www.dotcomcierge.com/calendar.asp?id=" + document.getElementById('hotelid').value, detailBase: "http://www.dotcomcierge.com/calendar.asp?id=" + document.getElementById('hotelid').value }); </script>
  19. At this point I can say there are no plans to have this type of feature, however I will submit it to the development team as a feature request to see if this would be considered. In the meantime the only way to do this would be for you to create a registration page that a visitor needs to sign up for/or make a payment, etc, and once they create an account you can send them the password to allow them access to your calendar.
  20. Hi Sanjeev, I had our dev team look this over and they pointed out a potential syntax error in the code. Try this and if this does not work, please send us a link to the page and our dev team can research further for you. <script type="text/javascript" src="http://www.trumba.com/scripts/spuds.js"></script> <script type="text/javascript"> $Trumba.addSpud({ webname: document.getElementById('trumbaname').value, spudType: "upcomingvcrawler", teaserBase : "http://university.trumba.com/online_calendars/main_month.aspx" }); </script> Thanks! Steve Trumba Support
  21. To add an image to the Hosted view only if you are using the Trumba Hosted Calendar page instead of embedding the spud code within your HTML pages. Here are the steps to add an icon/image to your Hosted Calendar view. 1. Publish your calendar and then click on the Hosted View tab at the far right. 2. Click Edit Settings & Styles 3. Select New for the Photo or logo field to locate and attach your logo. 4. Click OK. Note: The image you select is limited to a width of 170px and it will appear in the upper left corner of the Trumba Hosted calendar page.
  22. Hi Joe, I went gone ahead and submitted this as a feature request on your behalf Thanks, Steve
  23. To customize this text you can click Edit Settings & Styles for the Promotion Spud you are using and locate the Display Options section: By default we display “ See All »” so the default value you will see listed is: “See all »” (“»” = the '»' character). You can change the label to “See All Events” for example or “See All Events »” (which would display as “See All Events»”), etc.
  24. At this time there are no plans to increase the number of filtered levels from three, mainly due to the performance issues that could result from this change. Thanks, Steve
  25. You can enable a custom sort order sequence number on the List of Choices fields that allows you to specify the order of values when entering data and/or filtering events. To change the order, go to Define Custom Fields and edit the custom field(s) that are part of your List of Choices and you will now see the option for Custom Sort Order. Edit each value and give each value a number. Here is the link to the help topic. Calendars cannot be listed with a custom sort order and will display in alphabetical order.
  • Create New...